Keller Williams Team Realty
Director of Communications
Keller Williams Team Realty, Clifton, New Jersey, us, 07015
Who are we looking for?
All candidates should make sure to read the following job description and information carefully before applying.The Call Coordinator must understand that to run effectively and efficiently, a Market Center must tend to its associates’ needs in such a way that they (the associates) are receiving the expected level of service and remain satisfied with the level of service provided by the Market Center.
The Call Coordinator will be responsible for the appearance of the Market Center common areas. They will ensure the office is neat and prepared for business. The Call Coordinator will need to have a relationship-based attitude as a result of the associate being the customer with an understanding that the agent associates will seek them because the associate likes the individual and are swayed by enthusiasm.
The Call Coordinator acts as the Director of First Impressions for the Market Center. They will greet everyone with a smile and warmth as they enter the office. They will be as helpful as possible without neglecting the phones.
The Call Coordinator will assist in the management of the office by providing support and feedback to the OP, MCA, AMCA and Team Leader on all matters affecting the productivity and operation of the Market Center.
What will you do?
These are the standards a well-above-average performer will maintain or exceed:
Answer phone properly with warmth and friendliness
Greet everyone with a smile—be positive and cheerful
Assist management team
Help to share Market Center value story.
Essential duties and responsibilities
Punctuality, Answer the phone correctly, properly route phone calls
Greet everyone in a positive manner, Proactive, positive attitude
Assist management team
Receive and sort mail and deliveries
Maintain appearance of reception area
Assist with all Market Center events, not limited to RED Day, training events, food drives, BOLD lunch coordination, weekly setup when in Market Center, and many other activities throughout the year.
Willing and able to embrace new technology, master it, and teach it to others.
Maintain website & social media platforms
Assist with marketing new listings & promoting events, etc. on social media platforms.
Communications/Interactions
Sales Associates – daily
Operating Principal, Team Leader, MCA & staff – daily
Management responsibilities
None
Knowledge/Skills
Positive attitude
Great verbal, written, note taking, communication and follow-up skills, bilingual Spanish
Neat, clean, professional appearance and organizational skills
Associate College Degree graduate
Phone skills and experience
People skills and experience
Computer skills
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: No less than 42.5 per week
Benefits:
Paid time off
Schedule:
Day shift
Monday to Friday
Weekends as needed
Work Location: In person
#J-18808-Ljbffr
All candidates should make sure to read the following job description and information carefully before applying.The Call Coordinator must understand that to run effectively and efficiently, a Market Center must tend to its associates’ needs in such a way that they (the associates) are receiving the expected level of service and remain satisfied with the level of service provided by the Market Center.
The Call Coordinator will be responsible for the appearance of the Market Center common areas. They will ensure the office is neat and prepared for business. The Call Coordinator will need to have a relationship-based attitude as a result of the associate being the customer with an understanding that the agent associates will seek them because the associate likes the individual and are swayed by enthusiasm.
The Call Coordinator acts as the Director of First Impressions for the Market Center. They will greet everyone with a smile and warmth as they enter the office. They will be as helpful as possible without neglecting the phones.
The Call Coordinator will assist in the management of the office by providing support and feedback to the OP, MCA, AMCA and Team Leader on all matters affecting the productivity and operation of the Market Center.
What will you do?
These are the standards a well-above-average performer will maintain or exceed:
Answer phone properly with warmth and friendliness
Greet everyone with a smile—be positive and cheerful
Assist management team
Help to share Market Center value story.
Essential duties and responsibilities
Punctuality, Answer the phone correctly, properly route phone calls
Greet everyone in a positive manner, Proactive, positive attitude
Assist management team
Receive and sort mail and deliveries
Maintain appearance of reception area
Assist with all Market Center events, not limited to RED Day, training events, food drives, BOLD lunch coordination, weekly setup when in Market Center, and many other activities throughout the year.
Willing and able to embrace new technology, master it, and teach it to others.
Maintain website & social media platforms
Assist with marketing new listings & promoting events, etc. on social media platforms.
Communications/Interactions
Sales Associates – daily
Operating Principal, Team Leader, MCA & staff – daily
Management responsibilities
None
Knowledge/Skills
Positive attitude
Great verbal, written, note taking, communication and follow-up skills, bilingual Spanish
Neat, clean, professional appearance and organizational skills
Associate College Degree graduate
Phone skills and experience
People skills and experience
Computer skills
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: No less than 42.5 per week
Benefits:
Paid time off
Schedule:
Day shift
Monday to Friday
Weekends as needed
Work Location: In person
#J-18808-Ljbffr