Foothills Regional Housing
Senior Community Manager - Highland Trails
Foothills Regional Housing, Littleton, Colorado, us, 80161
Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below.Foothills Regional Housing "FRH" is a prominent real estate developer, manager, and program administrator for affordable housing. FRH is currently looking for a Senior Community Manager with multi layers of funding that can include HOME, Tax Credit, 50058, 50059, NSP, and PBV units by performing the following duties, as well as experience working with vulnerable populations. Works in conjunction with property managers and other FRH staff.
This position will oversee both a LIHTC property with HOME and PBV units (54 units) as well as a HUD Elderly and/or Disabled 50059 Property. All duties and responsibilities are required in accordance with both program regulations (LIHTC and HUD 50059).
DUTIES AND RESPONSABILITIES:
Maintain property software with accuracy and promptly in accordance with FRH policies.
Manage applications and leasing activities including marketing, tracking prospects, completing housing rental applications, and maintaining compliance with regulatory or investor requirements promptly.
Collaborate with the FRH leasing team by providing up-to-date information on available units and application statuses.
Interview prospective residents and perform required verifications according to the Low-Income Tax Credit Program according to the HUD 4350.3 Occupancy Handbook, HOME program or other regulatory or investor restrictions.
Interview prospective residents and perform required verifications according to HUD 4350.3 Occupancy handbook for 50059 properties.
Complete all lease documents including required addenda and other forms with the new resident and perform move-in inspection of the apartment.
Maintain occupancy and rent revenues.
Collect security deposits as required and complete lease paperwork outlining conditions and terms of occupancy.
Collect all rents including delinquent rents. Maintain uncollected rents below 2-3%.
Complete all required inspections that may include vacated apartments to determine needed repairs or maintenance, semi-annual inspections, pre-inspections in preparation for regulatory inspections, and others as required. This includes the interior of buildings, common areas, exterior areas, and occupied units.
Enter work orders into the property software and coordinate activities of maintenance staff engaged in repairing plumbing or electrical malfunctions, painting apartments or buildings, and performing landscaping or gardening work, or arrange for outside personnel to perform maintenance with the appropriate maintenance leadership.
Resolve all resident complaints including concerns with other residents or visitors, maintenance concerns, etc. Issue warning letters, legal demands and/or conduct resident meetings as appropriate.
Schedule site related services such as extermination, or carpet cleaning, etc. as applies to the property.
Adhere to all laws relative to multi-family housing including the Fair Housing Act, and ADA. Remain up to date on all changes in laws and implement them in a timely manner.
Complete tasks delegated by upper management and other duties as assigned.
Oversee the eviction process, including documenting all lease violations and responding with the appropriate legal action, preparing legal demands and notices accurately and timely, working with eviction attorneys and providing all required information including photos or other media that supports the case, and attending court when required.
Promote resident retention through the planning and implementation of resident events and office themes while maintaining compliance with local, state, federal and Fair Housing laws.
Assist FRH to achieve the goals of the entire property management group as well as other departments.
Achieve NOI at property.
Present recommendations to Regional Manager and Director of Property Operations as needed to better maximize property performance.
Manage Community Key Control system.
Work with Regional Manager and Director of Property Operations to develop annual operating budget.
Obtain Regional Manager’s approval before exceeding budgeted line items.
Prepare and submit all reports as required, including Weekly Reports, monthly financial reports, and market surveys.
Collaborate in a positive and respectful manner with internal and external partners which may include resident service providers, investors, regulatory agencies, and other housing authorities.
Maintain the security of the property including residents’ personal information, resident files, key fob or other entry systems, and camera systems.
Understand and adhere to FRH Standards of Performance. Hold team accountable to the standards as expected by FRH.
REQUIRED SKILLS AND ABILITIES:
Treat people with respect and work with integrity and professional ethics, upholding the agency's value and mission.
Attend scheduled meetings with FRH leadership team and other FRH staff to discuss various items of concern and/or interest of both parties.
Maintain the utmost confidentiality of all applicant and tenant information.
Be a team player and act in a manner that is in the best interest of the FRH.
Use a time management system and other organizational tools set up by the FRH to organize tasks and manage time effectively.
Ability to work independently in a shared work environment.
A minimum of out-of-town travel is required for occasional training seminars.
Minimal evening or weekend work time required but may occur.
Make rational and appropriate decisions. Communicate clearly and professionally verbally and in writing.
A valid driver’s license, valid insurance, and reliable transportation are required.
EDUCATION AND EXPERIENCE:
At least four years related experience as an affordable property manager or equivalent combination of education and experience. Certifications, such as AHM, SHCM, CAM or other industry standard certification is preferred, or may be obtained within 12 months of hire.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals.
Ability to accurately calculate income, occupancy, and other equations.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Proficient in Microsoft Office products including Word, Excel, PowerPoint, SharePoint, Outlook, etc. Proficient in property software systems. Yardi and Affordable Rent Café preferred.
PAY RANGE: $30.77 to $34.62 DOE
BENEFITS:
Employer pays 100% premium of medical, dental, vision, short-term and long-term disability, and life insurance.
Vacation and Sick time
12 Paid Holidays
Retirement plan, employer matches up to 10% of retirement contributions.
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This position will oversee both a LIHTC property with HOME and PBV units (54 units) as well as a HUD Elderly and/or Disabled 50059 Property. All duties and responsibilities are required in accordance with both program regulations (LIHTC and HUD 50059).
DUTIES AND RESPONSABILITIES:
Maintain property software with accuracy and promptly in accordance with FRH policies.
Manage applications and leasing activities including marketing, tracking prospects, completing housing rental applications, and maintaining compliance with regulatory or investor requirements promptly.
Collaborate with the FRH leasing team by providing up-to-date information on available units and application statuses.
Interview prospective residents and perform required verifications according to the Low-Income Tax Credit Program according to the HUD 4350.3 Occupancy Handbook, HOME program or other regulatory or investor restrictions.
Interview prospective residents and perform required verifications according to HUD 4350.3 Occupancy handbook for 50059 properties.
Complete all lease documents including required addenda and other forms with the new resident and perform move-in inspection of the apartment.
Maintain occupancy and rent revenues.
Collect security deposits as required and complete lease paperwork outlining conditions and terms of occupancy.
Collect all rents including delinquent rents. Maintain uncollected rents below 2-3%.
Complete all required inspections that may include vacated apartments to determine needed repairs or maintenance, semi-annual inspections, pre-inspections in preparation for regulatory inspections, and others as required. This includes the interior of buildings, common areas, exterior areas, and occupied units.
Enter work orders into the property software and coordinate activities of maintenance staff engaged in repairing plumbing or electrical malfunctions, painting apartments or buildings, and performing landscaping or gardening work, or arrange for outside personnel to perform maintenance with the appropriate maintenance leadership.
Resolve all resident complaints including concerns with other residents or visitors, maintenance concerns, etc. Issue warning letters, legal demands and/or conduct resident meetings as appropriate.
Schedule site related services such as extermination, or carpet cleaning, etc. as applies to the property.
Adhere to all laws relative to multi-family housing including the Fair Housing Act, and ADA. Remain up to date on all changes in laws and implement them in a timely manner.
Complete tasks delegated by upper management and other duties as assigned.
Oversee the eviction process, including documenting all lease violations and responding with the appropriate legal action, preparing legal demands and notices accurately and timely, working with eviction attorneys and providing all required information including photos or other media that supports the case, and attending court when required.
Promote resident retention through the planning and implementation of resident events and office themes while maintaining compliance with local, state, federal and Fair Housing laws.
Assist FRH to achieve the goals of the entire property management group as well as other departments.
Achieve NOI at property.
Present recommendations to Regional Manager and Director of Property Operations as needed to better maximize property performance.
Manage Community Key Control system.
Work with Regional Manager and Director of Property Operations to develop annual operating budget.
Obtain Regional Manager’s approval before exceeding budgeted line items.
Prepare and submit all reports as required, including Weekly Reports, monthly financial reports, and market surveys.
Collaborate in a positive and respectful manner with internal and external partners which may include resident service providers, investors, regulatory agencies, and other housing authorities.
Maintain the security of the property including residents’ personal information, resident files, key fob or other entry systems, and camera systems.
Understand and adhere to FRH Standards of Performance. Hold team accountable to the standards as expected by FRH.
REQUIRED SKILLS AND ABILITIES:
Treat people with respect and work with integrity and professional ethics, upholding the agency's value and mission.
Attend scheduled meetings with FRH leadership team and other FRH staff to discuss various items of concern and/or interest of both parties.
Maintain the utmost confidentiality of all applicant and tenant information.
Be a team player and act in a manner that is in the best interest of the FRH.
Use a time management system and other organizational tools set up by the FRH to organize tasks and manage time effectively.
Ability to work independently in a shared work environment.
A minimum of out-of-town travel is required for occasional training seminars.
Minimal evening or weekend work time required but may occur.
Make rational and appropriate decisions. Communicate clearly and professionally verbally and in writing.
A valid driver’s license, valid insurance, and reliable transportation are required.
EDUCATION AND EXPERIENCE:
At least four years related experience as an affordable property manager or equivalent combination of education and experience. Certifications, such as AHM, SHCM, CAM or other industry standard certification is preferred, or may be obtained within 12 months of hire.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals.
Ability to accurately calculate income, occupancy, and other equations.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Proficient in Microsoft Office products including Word, Excel, PowerPoint, SharePoint, Outlook, etc. Proficient in property software systems. Yardi and Affordable Rent Café preferred.
PAY RANGE: $30.77 to $34.62 DOE
BENEFITS:
Employer pays 100% premium of medical, dental, vision, short-term and long-term disability, and life insurance.
Vacation and Sick time
12 Paid Holidays
Retirement plan, employer matches up to 10% of retirement contributions.
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