Foothills Regional Housing
Senior Community Manager
Foothills Regional Housing, Wheat Ridge, Colorado, United States, 80033
Apply fast, check the full description by scrolling below to find out the full requirements for this role.Foothills Regional Housing "FRH" is a prominent real estate developer, manager, and program administrator for affordable housing. FRH is currently looking for a Community Manager with multiple layers of funding that can include HOME, Tax Credit, 50058, 50059, NSP, and PBV units by performing the following duties. Works in conjunction with property managers and other FRH staff.
DUTIES AND RESPONSIBILITIES:
Direct marketing and management of all housing rental applications.
Interview prospective residents and perform required verifications according to the Low-Income Tax Credit Program according to the HUD 4350.3 Occupancy Handbook and HOME program.
Maintain occupancy and rent revenues.
Lease apartments by showing prospective residents apartment models and/or available apartments.
Inform prospective residents of availability of nearby schools, shopping malls, recreational facilities, and public transportation.
Collect security deposits as required and completes lease paperwork outlining conditions and terms of occupancy.
Collect all rents including delinquent rents. Maintain uncollected rents below 2-3%.
Investigate resident complaints and inspect vacated apartments to determine needed repairs or maintenance.
Direct and coordinate activities of maintenance staff engaged in repairing plumbing or electrical malfunctions, painting apartments or buildings, and performing landscaping or gardening work, or arranges for outside personnel to perform maintenance.
Resolve resident complaints concerning other residents or visitors.
Arrange for other site related services such as extermination or carpet cleaning. Some exclusions are carpet vendors, security, and trash collections which go through the procurement at the Home Office.
Adhere to all laws relative to multi-family housing including the Fair Housing Act, and ADA.
Monitor the final outcome of tasks delegated by upper management.
Inspect all apartments delivered by the maintenance staff as ready. Make final determination if the apartment meets FRH standards and is ready to rent.
Maintain and monitor “Make Ready Board” to ensure it is up to date.
Oversee the entire eviction process.
Survey the exterior of the community to ensure FRH quality standards are met. Record deviancies and write work orders to address the discovered needs.
Direct the planning and implementation of resident events and office themes.
Assist FRH to achieve the goals of the entire property management group as well as other departments.
Achieve NOI at property.
Develop and implement a marketing plan and leasing plan for the community.
Present recommendations to Property Operations Manager and Director of Real Estate Operations as needed to better maximize property performance.
Monitor Community Key Control system.
Work with Property Operations Manager and Director of Real Estate Operations to develop annual operating budget.
Obtain District Manager’s approval before exceeding budgeted line items.
Prepare and submit all reports as required, including Monday Morning Reports, 4P reports if required, monthly financial reports, and market surveys.
Interact with residents in a courteous and professional manner.
Understand and adhere to FRH Standards of Performance. Hold team accountable to the standards as expected by FRH.
REQUIRED SKILLS AND ABILITIES:
Treat people with respect and work with integrity and professional ethics, upholding the agency's value and mission. Represent the agency in a positive, professional, and ethical manner at all times.
Attend scheduled meetings with FRH leadership team and other FRH staff to discuss various items of concern and/or interest of both parties.
Maintain the utmost confidentiality of all applicant and tenant information.
Must be a team player and act at all times in the best interest of FRH.
Use a time management system and other organizational tools set up by FRH to organize tasks and manage time effectively.
Must have the ability to work independently in a shared work environment.
Minimal out-of-town travel is required for occasional training seminars.
Minimal evening or weekend work time required.
Make rational and appropriate decisions. Communicate clearly and professionally verbally and in writing.
Driver's license required.
EDUCATION AND EXPERIENCE:
At least two years related experience and/or training as a site supervisor; or equivalent combination of education and experience. Certifications, such as AHM, SHCM, CAM.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Knowledge of Microsoft Word and Excel documents; Outlook and Internet products and HAB software.
Valid driver’s license and auto insurance.
PAY RANGE:$30.77 to $34.62 hourly / DOE
BENEFITS:
Employer pays 100% premium of medical, dental, vision, short-term and long-term disability, and life insurance.
Vacation and Sick time.
12 Paid Holidays.
Retirement plan, employer matches up to 10% of retirement contributions.
WORKING CONDITIONS:Physical Demands:This position is in an office setting. In the office, it is primarily sedentary, physical work requiring the ability to lift a maximum of 20 pounds: occasional lifting, carrying, walking, bending over (to file), and standing. Frequent hand/eye coordination and finger dexterity to operate personal computers and office equipment. Vision for reading, recording, and interpreting information. Speech communication and hearing to maintain communication with employees and customers.
Work Environment:Works in a clean, comfortable environment in the office.
Equipment Used:Frequently uses standard office equipment including but not limited to personal computers, scanners, calculators, printers, telephones, fax, and copy machines.
FRH is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. FRH is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact Human Resources at HRFRH@foothillsrh.org or 303-524-2377.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.
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DUTIES AND RESPONSIBILITIES:
Direct marketing and management of all housing rental applications.
Interview prospective residents and perform required verifications according to the Low-Income Tax Credit Program according to the HUD 4350.3 Occupancy Handbook and HOME program.
Maintain occupancy and rent revenues.
Lease apartments by showing prospective residents apartment models and/or available apartments.
Inform prospective residents of availability of nearby schools, shopping malls, recreational facilities, and public transportation.
Collect security deposits as required and completes lease paperwork outlining conditions and terms of occupancy.
Collect all rents including delinquent rents. Maintain uncollected rents below 2-3%.
Investigate resident complaints and inspect vacated apartments to determine needed repairs or maintenance.
Direct and coordinate activities of maintenance staff engaged in repairing plumbing or electrical malfunctions, painting apartments or buildings, and performing landscaping or gardening work, or arranges for outside personnel to perform maintenance.
Resolve resident complaints concerning other residents or visitors.
Arrange for other site related services such as extermination or carpet cleaning. Some exclusions are carpet vendors, security, and trash collections which go through the procurement at the Home Office.
Adhere to all laws relative to multi-family housing including the Fair Housing Act, and ADA.
Monitor the final outcome of tasks delegated by upper management.
Inspect all apartments delivered by the maintenance staff as ready. Make final determination if the apartment meets FRH standards and is ready to rent.
Maintain and monitor “Make Ready Board” to ensure it is up to date.
Oversee the entire eviction process.
Survey the exterior of the community to ensure FRH quality standards are met. Record deviancies and write work orders to address the discovered needs.
Direct the planning and implementation of resident events and office themes.
Assist FRH to achieve the goals of the entire property management group as well as other departments.
Achieve NOI at property.
Develop and implement a marketing plan and leasing plan for the community.
Present recommendations to Property Operations Manager and Director of Real Estate Operations as needed to better maximize property performance.
Monitor Community Key Control system.
Work with Property Operations Manager and Director of Real Estate Operations to develop annual operating budget.
Obtain District Manager’s approval before exceeding budgeted line items.
Prepare and submit all reports as required, including Monday Morning Reports, 4P reports if required, monthly financial reports, and market surveys.
Interact with residents in a courteous and professional manner.
Understand and adhere to FRH Standards of Performance. Hold team accountable to the standards as expected by FRH.
REQUIRED SKILLS AND ABILITIES:
Treat people with respect and work with integrity and professional ethics, upholding the agency's value and mission. Represent the agency in a positive, professional, and ethical manner at all times.
Attend scheduled meetings with FRH leadership team and other FRH staff to discuss various items of concern and/or interest of both parties.
Maintain the utmost confidentiality of all applicant and tenant information.
Must be a team player and act at all times in the best interest of FRH.
Use a time management system and other organizational tools set up by FRH to organize tasks and manage time effectively.
Must have the ability to work independently in a shared work environment.
Minimal out-of-town travel is required for occasional training seminars.
Minimal evening or weekend work time required.
Make rational and appropriate decisions. Communicate clearly and professionally verbally and in writing.
Driver's license required.
EDUCATION AND EXPERIENCE:
At least two years related experience and/or training as a site supervisor; or equivalent combination of education and experience. Certifications, such as AHM, SHCM, CAM.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Knowledge of Microsoft Word and Excel documents; Outlook and Internet products and HAB software.
Valid driver’s license and auto insurance.
PAY RANGE:$30.77 to $34.62 hourly / DOE
BENEFITS:
Employer pays 100% premium of medical, dental, vision, short-term and long-term disability, and life insurance.
Vacation and Sick time.
12 Paid Holidays.
Retirement plan, employer matches up to 10% of retirement contributions.
WORKING CONDITIONS:Physical Demands:This position is in an office setting. In the office, it is primarily sedentary, physical work requiring the ability to lift a maximum of 20 pounds: occasional lifting, carrying, walking, bending over (to file), and standing. Frequent hand/eye coordination and finger dexterity to operate personal computers and office equipment. Vision for reading, recording, and interpreting information. Speech communication and hearing to maintain communication with employees and customers.
Work Environment:Works in a clean, comfortable environment in the office.
Equipment Used:Frequently uses standard office equipment including but not limited to personal computers, scanners, calculators, printers, telephones, fax, and copy machines.
FRH is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. FRH is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact Human Resources at HRFRH@foothillsrh.org or 303-524-2377.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.
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