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Rose International

Technical Writer

Rose International, Atlanta, GA, United States


Required Security Operations Center Technical Writer to provide technical writing support, standardization of documentation, and business support across the Client. The Business Consultant will initially focus on the development, consolidation, and standardization of the following artifacts for incident responders:

Computer Security Incident Response Plan (CSIRP).

Client Incident Playbooks.

Standardization of Incident Reports.

RACI (Responsible, Accountable, Consulted, and Informed) grids per playbook.

Website guidance for workforce members reporting security incidents to the Client.

The Technical Writer will assist in the definition and measurement of Client Service Level Agreements (SLA), Memorandum of Understanding (MOU), Memorandum of Agreement (MOA), and other formal documentation to support the Client. Integrate Key Performance Indicators (KPI) and develop status reporting for stakeholder consumption.

Provide business analysis, process analysis, and project coordination services. Develop business cases, business impact statements, and integrate security prioritization metrics to drive business decisions.

Provide information security function task tracking, develop resource estimates, and provide priority schedules. Coordinate with service suppliers to ensure deliverables are clearly defined, priorities are identified, tracked, and reported to meet the functions needs.

Analyze business processes, procedures, and organization structure in order to identify problems and determine solutions. Elicit requirements from stakeholders, analyze the requirements, document, and create functional specifications as required.

SOC Technical Writer Required Skills:

Excellent organizational skills with a focus on accuracy, detail, and follow-through; punctual and meets deadlines; effectively prioritizes tasks to mRequired4Years

Proven ability to work with diverse audiences and translate technical information into non-technical information.Required4Years

Excellent writing and composition skills including grammar; punctuation and spelling; ability to organize; express and communicate ideas clearly.Required4Years

Knowledge of project management, conflict resolution, and incident escalation.Required4Years

Ability to work effectively with customers to solve business challenges while balancing the need for confidentiality, integrity, and availability.Required4Years

Ability to resolve issues in a variety of complex situations which require complex judgments and solutions based on sophisticated analytical thought.Required4Years

Ability to solve complex problems, convey both oral and written instruction, and handle multiple task interruptions while providing services in a profRequired4Years

Must be an individual of high integrity and be a model of unwavering integrity to others.Required4Years

Commitment to fostering a diverse working environment.Required4Years

Ability to work independently, as part of a team of peers, and also to support and contribute to a multidisciplinary team environment.Required4Years

Candidate Requirements:

Excellent organizational skills with a focus on accuracy, detail, and follow-through; punctual and meets deadlines; effectively prioritizes tasks to meet expectations.

Proven ability to work with diverse audiences and translate technical information into non-technical information.

Excellent writing and composition skills including grammar; punctuation and spelling; ability to organize; express and communicate ideas clearly in writing.

Knowledge of project management, conflict resolution, and incident escalation preferred.

Ability to work effectively with customers to solve business challenges while balancing the need for confidentiality, integrity, and availability.

Ability to resolve issues in a variety of complex situations which require complex judgments and solutions based on sophisticated analytical thought.

Ability to solve complex problems, convey both oral and written instruction, and handle multiple task interruptions while providing services in a professional and courteous manner.

Must be an individual of high integrity and be a model of unwavering integrity to others.

Commitment to fostering a diverse working environment.

Ability to work independently, as part of a team of peers, and also to support and contribute to a multidisciplinary team environment.

  • Only those lawfully authorized to work in the designated country associated with the position will be considered.

  • Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.

Benefits:

For information and details on employment benefits offered with this position, please visit

. Should you have any questions/concerns, please contact our HR Department via our secure

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise,

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).