City of Rosenberg, TX
Emergency Communications Specialist
City of Rosenberg, TX, Rosenberg, Texas, United States, 77471
Salary :
$41,267.20 - $77,396.80 Annually
Location :
Rosenberg, TX
Job Type:
Full Time
Job Number:
21-00240
Department:
Police Department
Division:
Dispatch
Opening Date:
09/30/2024
Closing Date:
10/13/2024 11:59 PM Central
POSITION SUMMARY
Responsible for the efficient response to emergency and non-emergency communication services. Performs a variety of specialized and routine tasks in the provision of coordinating and relaying emergency information as well as maintaining records or performing other assigned tasks.
Benefits Overview3 weeks of vacation per year after the first year (2 weeks of vacation during the first year) Medical insurance is provided at no cost to the employee Dental and vision insurance is offered Pet insurance is offered for your four-legged friend Supplemental insurance is offered $25,000 life insurance policy at no cost to the employee 13 days city observed paid holiday leave 16 hours of paid personal days each year Tuition reimbursement available for up to $2,000 per fiscal year Retirement plan includes a 7% contribution of an employee's gross salary to the Texas Municipal Retirement System (TMRS) with a city contribution match of 2 to 1 Longevity pay in the amount of $7.50 per month, per year of service paid annually each December Employee Fitness Center
Our City Mission:
To provide exceptional services that create and sustain a safe, livable, and vibrant community.
Our City Vision:
Building a better tomorrow together by cultivating a City that is financially strong, with a thriving economy, quality infrastructure, and dynamic culture.
Our Core Values:
Rtown THRIVEST eamwork: We believe in the power of collaboration and unity among our citizens, leaders, and our own staff to achieve common goals and enhance the well-being of our community.
H ometown: We cherish and preserve the unique character and history of our town, creating a sense of belonging for all who call it home.
R espect: We promote a culture of mutual respect, recognizing the inherent worth and dignity of every individual in our diverse community.
I ntegrity: We hold ourselves to the highest ethical standards, ensuring transparency and accountability in all our actions and decisions.
V ision: We embrace innovation and forward-thinking ideas to shape a sustainable and prosperous future for Rosenberg while preserving our historic past
E mployees: We strive to maintain a healthy work culture that places an emphasis on physical and mental well-being so our employees can perform to their full potential.
S ervice: We are committed to delivering superior services and continuously improving to meet the needs of our community.
ESSENTIAL FUNCTIONS
Obtaining essential information via emergency (9-1-1) and non-emergency telephone lines. Independently prioritizing and determining appropriate action for processing all incoming calls for service, to include relaying information to all city employees via radio communications (police, fire, city workers) and providing callers with the appropriate advice or referral Operates and monitors two-way radio channels, Computer Aided Dispatch (CAD) applications and other related emergency communications equipment systems while efficiently gathering, prioritizing, and documenting caller information Accesses and operates multiple computer systems including local and state database systems to verify information, systems to locate existing or prior warrants, protective or other judge signed orders and officer safety information and effectively communicate this information to officers. Access and operate the Texas Law Enforcement Telecommunications System (TLETS/ Openfox) system including, but not limited to persons, vehicles, driver's licenses, guns, articles and Computerized Criminal Histories files to query, enter, modify, clear and cancel data
May coordinate testing of civil defense system and cable television emergency warning systemReceives requests by radio, phone, electronic format or fax from law enforcement, fire/medical personnel, and other public safety agencies to access, enter, retrieve and disseminate records to include motor vehicle records, stolen property, wanted persons, and criminal history files utilizing local, state and national database systems; prioritize and effectively relay information in proper format to requesting agency. Contact outside public service divisions as requested and relay information as required
Ability to work the allocated hours of the position and be willing to report for duty on short notice at any hour of the day or night. Ability to work holidays, weekends, and other assigned shifts via shift work scheduling
Performs other duties as assigned within the scope and responsibilities of the position
REQUIRED QUALIFICATIONS
This position is included in the Emergency Communications Series based upon the following criteria:Documentary evidence of graduation from an accredited high school or successful completion of the General Educational Development Test
Training and experience using a personal computer Microsoft Office
Ability to type 40 words per minute (WPM) US Citizenship required per Texas Commission on Law Enforcement (TCOLE)
Grade 4/B21Emergency Communications Recruit: First level in series.Non-Licensed Probationary level entry Will be required to obtain the TCOLE Telecommunications Basic Proficiency Certificate within six (6) months of employment
Grade 6/B23Emergency Communications Technician: Second level in series.TCOLE Telecommunications Basic Proficiency License
Less than Three (3) years' experience as a licensed TCOLE Telecommunicator in an emergency communications department
Grade 7/B24/B31Emergency Communications Specialist: Third level in series.TCOLE Telecommunications Basic Proficiency Certificate Three (3) years' experience as a licensed TCOLE Telecommunicator in an emergency communications department
LICENSES, CERTIFICATES, AND OTHER REQUIREMENTS
Valid Class C Texas Driver License Appointment will be conditional upon successful completion of the following pre-employment checks:
Criminal background check
Controlled substance screening Physical readiness examination Polygraph examination Psychological examination
C
ITY OF ROSENBERGSUMMARY OF EMPLOYEE BENEFITS
PART I: INSURANCE
The City of Rosenberg offers health and life Insurance to all full-time employees with eligibility beginning on the first (1st) day of the month following date of employment.
The City has implemented a premium incentive deduction for all employees enrolled in the City's health insurance program, who have not used tobacco products in any form in the past three months and continue to not use tobacco products.
The employee's portion of the BCBS bi-weekly cost is as follows:
2) DENTAL PLAN(S):
(3) VISION PLAN:
(4) PET INSURANCE PLANS:Total Pet Plan Pay Period Deductions
One Pet - $5.42
Family Plan (2+ Pets) - $8.54
Wishbone Pet Insurance
Rate based on Age, Breed, & Zip Code
Average premium starts around $16.15 per pay period per Pet
(5) LIFE AND AD&D INSURANCE:The City automatically provides Basic Life Insurance for all eligible employees at no cost. Basic Life Insurance is $25,000 with no option to add additional coverage. The benefit is paid to your beneficiaries in the event of your death.
(6) LONG TERM DISABILITY:The City provides employees with Long Term Disability in the amount of 60 percent of your salary (depending on position category) to a maximum of $5,000 per month. Benefits begin after 90 days of disability and may continue to Social Security Normal Retirement Age (SSNRA). Benefits will be offset by any payments from SS, Workers Comp and other income offsets.
(7) WORKERS' COMPENSATION:All employees are covered under the Texas Workers' Compensation Insurance program through the Texas Municipal League. Eligibility for benefits is automatic and effective on the date of hire.
(8) SUPPLEMENTAL TERM & WHOLE LIFE, CANCER & AD&D INSURANCE:The City of Rosenberg offers you a variety of voluntary benefits. If you enroll, you pay the full cost of coverage and are able to use a payroll deduction.
PART II: SAVINGS PLANS
(9) TEXAS MUNICIPAL RETIREMENT SYSTEM (TMRS):Participation in the system is mandatory for all regular full-time employees. Each employee contributes at a rate of 7 percent of his/her gross wages. The City contributes to each employee's account at a 2:1 ratio. Vesting is 5 years of service. Retirement is 20 years of service at any age or 5 years of service at the age of 60.
(10) DEFERRED COMPENSATION 457(K) PLAN:Plans available through MissionSquare Retirement, DearBorn & Creggs, and Nationwide Retirement Solutions. Employees may enroll at the time of hire and throughout the year.
(11) SECTION 125/FLEXIBLE BENEFITS PLAN:Allows you to contribute pre-tax salary into an account to be used to pay certain medical, dental, vision, and hearing care expenses not covered by insurance for yourself or a dependent within the meaning of Section 152(a) of the Internal Revenue Code. Dependent childcare is also available.
PART III: HOLIDAYS/LEAVE
(12) HOLIDAYS:New Year's Day, Martin Luther King Jr Day, Memorial Day, Good Friday, Juneteenth, Independence Day, Labor Day, Fort Bend County Fair Day, Veterans Day, Thanksgiving Day, Friday following Thanksgiving Day, Christmas Eve, Christmas Day, and two (2) Personal Holidays
(13) VACATION:Accrued vacation may be taken following the six-month probation period.
Years of Completed Service Hours Per Year Days Per Year0 to 1 80 102 to 10 120 1511 to 20 144 1821 & over 160 20
(14) SICK LEAVE:Sick leave is earned at the rate of one day per month. Firefighters will accrue ½ shift per month. For the purpose of computing sick time credit during the first year of employment, credit is given for the first month provided the employment date is the 15th of the month or earlier.
(15) LONGEVITY PAY:Begins after one year of service. $7.50 per month will be provided for each year of service rendered to the City. Longevity pay is an addition to your base salary and is paid annually, in December.
PART IV: MISCELLANEOUS PROGRAMS
(16) EMPLOYEE ASSISTANCE PROGRAM (EAP):Available through Dear Oaks EAP, provides assistance for employees and their immediate family members in the event of an emotional, family, legal, medical, substance abuse and/or financial problem. The EAP is available at no cost to the employee.
(18) EMPLOYEE AWARDS LUNCHEON:Each December the City holds its annual employee Awards Luncheon. Lunch is provided and various awards are given out.
$41,267.20 - $77,396.80 Annually
Location :
Rosenberg, TX
Job Type:
Full Time
Job Number:
21-00240
Department:
Police Department
Division:
Dispatch
Opening Date:
09/30/2024
Closing Date:
10/13/2024 11:59 PM Central
POSITION SUMMARY
Responsible for the efficient response to emergency and non-emergency communication services. Performs a variety of specialized and routine tasks in the provision of coordinating and relaying emergency information as well as maintaining records or performing other assigned tasks.
Benefits Overview3 weeks of vacation per year after the first year (2 weeks of vacation during the first year) Medical insurance is provided at no cost to the employee Dental and vision insurance is offered Pet insurance is offered for your four-legged friend Supplemental insurance is offered $25,000 life insurance policy at no cost to the employee 13 days city observed paid holiday leave 16 hours of paid personal days each year Tuition reimbursement available for up to $2,000 per fiscal year Retirement plan includes a 7% contribution of an employee's gross salary to the Texas Municipal Retirement System (TMRS) with a city contribution match of 2 to 1 Longevity pay in the amount of $7.50 per month, per year of service paid annually each December Employee Fitness Center
Our City Mission:
To provide exceptional services that create and sustain a safe, livable, and vibrant community.
Our City Vision:
Building a better tomorrow together by cultivating a City that is financially strong, with a thriving economy, quality infrastructure, and dynamic culture.
Our Core Values:
Rtown THRIVEST eamwork: We believe in the power of collaboration and unity among our citizens, leaders, and our own staff to achieve common goals and enhance the well-being of our community.
H ometown: We cherish and preserve the unique character and history of our town, creating a sense of belonging for all who call it home.
R espect: We promote a culture of mutual respect, recognizing the inherent worth and dignity of every individual in our diverse community.
I ntegrity: We hold ourselves to the highest ethical standards, ensuring transparency and accountability in all our actions and decisions.
V ision: We embrace innovation and forward-thinking ideas to shape a sustainable and prosperous future for Rosenberg while preserving our historic past
E mployees: We strive to maintain a healthy work culture that places an emphasis on physical and mental well-being so our employees can perform to their full potential.
S ervice: We are committed to delivering superior services and continuously improving to meet the needs of our community.
ESSENTIAL FUNCTIONS
Obtaining essential information via emergency (9-1-1) and non-emergency telephone lines. Independently prioritizing and determining appropriate action for processing all incoming calls for service, to include relaying information to all city employees via radio communications (police, fire, city workers) and providing callers with the appropriate advice or referral Operates and monitors two-way radio channels, Computer Aided Dispatch (CAD) applications and other related emergency communications equipment systems while efficiently gathering, prioritizing, and documenting caller information Accesses and operates multiple computer systems including local and state database systems to verify information, systems to locate existing or prior warrants, protective or other judge signed orders and officer safety information and effectively communicate this information to officers. Access and operate the Texas Law Enforcement Telecommunications System (TLETS/ Openfox) system including, but not limited to persons, vehicles, driver's licenses, guns, articles and Computerized Criminal Histories files to query, enter, modify, clear and cancel data
May coordinate testing of civil defense system and cable television emergency warning systemReceives requests by radio, phone, electronic format or fax from law enforcement, fire/medical personnel, and other public safety agencies to access, enter, retrieve and disseminate records to include motor vehicle records, stolen property, wanted persons, and criminal history files utilizing local, state and national database systems; prioritize and effectively relay information in proper format to requesting agency. Contact outside public service divisions as requested and relay information as required
Ability to work the allocated hours of the position and be willing to report for duty on short notice at any hour of the day or night. Ability to work holidays, weekends, and other assigned shifts via shift work scheduling
Performs other duties as assigned within the scope and responsibilities of the position
REQUIRED QUALIFICATIONS
This position is included in the Emergency Communications Series based upon the following criteria:Documentary evidence of graduation from an accredited high school or successful completion of the General Educational Development Test
Training and experience using a personal computer Microsoft Office
Ability to type 40 words per minute (WPM) US Citizenship required per Texas Commission on Law Enforcement (TCOLE)
Grade 4/B21Emergency Communications Recruit: First level in series.Non-Licensed Probationary level entry Will be required to obtain the TCOLE Telecommunications Basic Proficiency Certificate within six (6) months of employment
Grade 6/B23Emergency Communications Technician: Second level in series.TCOLE Telecommunications Basic Proficiency License
Less than Three (3) years' experience as a licensed TCOLE Telecommunicator in an emergency communications department
Grade 7/B24/B31Emergency Communications Specialist: Third level in series.TCOLE Telecommunications Basic Proficiency Certificate Three (3) years' experience as a licensed TCOLE Telecommunicator in an emergency communications department
LICENSES, CERTIFICATES, AND OTHER REQUIREMENTS
Valid Class C Texas Driver License Appointment will be conditional upon successful completion of the following pre-employment checks:
Criminal background check
Controlled substance screening Physical readiness examination Polygraph examination Psychological examination
C
ITY OF ROSENBERGSUMMARY OF EMPLOYEE BENEFITS
PART I: INSURANCE
The City of Rosenberg offers health and life Insurance to all full-time employees with eligibility beginning on the first (1st) day of the month following date of employment.
The City has implemented a premium incentive deduction for all employees enrolled in the City's health insurance program, who have not used tobacco products in any form in the past three months and continue to not use tobacco products.
The employee's portion of the BCBS bi-weekly cost is as follows:
2) DENTAL PLAN(S):
(3) VISION PLAN:
(4) PET INSURANCE PLANS:Total Pet Plan Pay Period Deductions
One Pet - $5.42
Family Plan (2+ Pets) - $8.54
Wishbone Pet Insurance
Rate based on Age, Breed, & Zip Code
Average premium starts around $16.15 per pay period per Pet
(5) LIFE AND AD&D INSURANCE:The City automatically provides Basic Life Insurance for all eligible employees at no cost. Basic Life Insurance is $25,000 with no option to add additional coverage. The benefit is paid to your beneficiaries in the event of your death.
(6) LONG TERM DISABILITY:The City provides employees with Long Term Disability in the amount of 60 percent of your salary (depending on position category) to a maximum of $5,000 per month. Benefits begin after 90 days of disability and may continue to Social Security Normal Retirement Age (SSNRA). Benefits will be offset by any payments from SS, Workers Comp and other income offsets.
(7) WORKERS' COMPENSATION:All employees are covered under the Texas Workers' Compensation Insurance program through the Texas Municipal League. Eligibility for benefits is automatic and effective on the date of hire.
(8) SUPPLEMENTAL TERM & WHOLE LIFE, CANCER & AD&D INSURANCE:The City of Rosenberg offers you a variety of voluntary benefits. If you enroll, you pay the full cost of coverage and are able to use a payroll deduction.
PART II: SAVINGS PLANS
(9) TEXAS MUNICIPAL RETIREMENT SYSTEM (TMRS):Participation in the system is mandatory for all regular full-time employees. Each employee contributes at a rate of 7 percent of his/her gross wages. The City contributes to each employee's account at a 2:1 ratio. Vesting is 5 years of service. Retirement is 20 years of service at any age or 5 years of service at the age of 60.
(10) DEFERRED COMPENSATION 457(K) PLAN:Plans available through MissionSquare Retirement, DearBorn & Creggs, and Nationwide Retirement Solutions. Employees may enroll at the time of hire and throughout the year.
(11) SECTION 125/FLEXIBLE BENEFITS PLAN:Allows you to contribute pre-tax salary into an account to be used to pay certain medical, dental, vision, and hearing care expenses not covered by insurance for yourself or a dependent within the meaning of Section 152(a) of the Internal Revenue Code. Dependent childcare is also available.
PART III: HOLIDAYS/LEAVE
(12) HOLIDAYS:New Year's Day, Martin Luther King Jr Day, Memorial Day, Good Friday, Juneteenth, Independence Day, Labor Day, Fort Bend County Fair Day, Veterans Day, Thanksgiving Day, Friday following Thanksgiving Day, Christmas Eve, Christmas Day, and two (2) Personal Holidays
(13) VACATION:Accrued vacation may be taken following the six-month probation period.
Years of Completed Service Hours Per Year Days Per Year0 to 1 80 102 to 10 120 1511 to 20 144 1821 & over 160 20
(14) SICK LEAVE:Sick leave is earned at the rate of one day per month. Firefighters will accrue ½ shift per month. For the purpose of computing sick time credit during the first year of employment, credit is given for the first month provided the employment date is the 15th of the month or earlier.
(15) LONGEVITY PAY:Begins after one year of service. $7.50 per month will be provided for each year of service rendered to the City. Longevity pay is an addition to your base salary and is paid annually, in December.
PART IV: MISCELLANEOUS PROGRAMS
(16) EMPLOYEE ASSISTANCE PROGRAM (EAP):Available through Dear Oaks EAP, provides assistance for employees and their immediate family members in the event of an emotional, family, legal, medical, substance abuse and/or financial problem. The EAP is available at no cost to the employee.
(18) EMPLOYEE AWARDS LUNCHEON:Each December the City holds its annual employee Awards Luncheon. Lunch is provided and various awards are given out.