AVALON BAY COMMUNITIES, Inc.
Senior Community Manager
AVALON BAY COMMUNITIES, Inc., Brockton, Massachusetts, us, 02301
Overview
AvalonBay Communities, Inc., an equity REIT, has a long-term track record of developing, redeveloping, acquiring and managing distinctive apartment homes in some of the best U.S. markets, and delivering outsized, risk-adjusted returns to shareholders. With equal parts experience and vision, we’ve established a leadership position rooted in our purpose of creating a better way to live and that is always focused on building value for the long term.
Do you have the skills to fill this role Read the complete details below, and make your application today.
Creating a better way to live is the purpose that binds AvalonBay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make AvalonBay a great place to work.The RoleThe Senior Community Manager provides leadership and management for three or more full-time equivalent operations staff of assigned apartment communities. This associate participates as part of the leadership team to drive financial performance, operational excellence, and customer service. This associate also works with retail tenants as appropriate and with expanded work groups to include the asset team when working on lease-up, renovation, new acquisition, and JV/Investment Fund communities.Minimum Qualifications:Education:Bachelor’s degree required OR equivalent 5 years of progressive responsibility in property management, hospitality, or retail industry.Certification or Licensures:Valid driver’s license and automobile insurance.Experience:3 years of multi-family property experience in a management role required.3 years of supervisory experience required.Knowledge, Skills and Abilities:Manages communities as demonstrated by work experience, including financial performance, customer service, communications, marketing, negotiation, crisis management, and staffing.Analyzes data/reports to develop solutions to sustain high standards of customer service, optimal revenue generation, and effective expense management as demonstrated by business results in previous position.Successfully resolves resident issues as demonstrated by work experience.Negotiates and manages contracts with third-party service providers as demonstrated by previous work experience.Ability to tolerate ambiguity and change. Manages and leads teams effectively through change.Ability to think strategically and see the big picture.Demonstrates strong problem solving skills; encourages new innovative solutions.Supervises and develops employees and provides feedback and coaching to subordinates that results in improved performance as demonstrated by experience in previous position.Reads and writes English as demonstrated by clear and concise written and verbal communications.Creates and delivers group presentations on function-related subject matter and writes reports in a clear, concise form.Performs basic arithmetic skills (measurement, addition, subtraction, multiplication, and division) to do basic calculations and analyses such as estimating, determining averages and percentages, and calculating totals as outlined under the Business Math Policy (8-01) in the AvalonBay Procedures Manual.Performs basic Microsoft Office applications such as word processing, spreadsheets, and presentations.Frequently operates general office equipment such as, but not limited to, personal computer, telephone, photocopying machine, facsimile machine, and postage machine.Physical Demands:Ability to travel between two or more communities.Ability to report on time regularly and consistently, work assigned schedule and accurately document/verify time worked.Working Environment:Normal office environmentHow AvalonBay Supports YouWe know that our teams are the beating heart of our success and we’re committed to showing our appreciation.We offer:Comprehensive benefits — health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (https://jobs.avalonbay.com/benefits) for information.Growth based on achievement and promotion from within.Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization – including destination awards, ‘AvalonBay’s Very Best’ recognition program and others!).A 20% discount on our incredible apartment homes.A culture built on purpose and our core values -A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.Additional InfoAvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.AvalonBay makes employment decisions without regard to a person’s race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice ((https://www.avaloncommunities.com/california-personnel-privacy-notice/))
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AvalonBay Communities, Inc., an equity REIT, has a long-term track record of developing, redeveloping, acquiring and managing distinctive apartment homes in some of the best U.S. markets, and delivering outsized, risk-adjusted returns to shareholders. With equal parts experience and vision, we’ve established a leadership position rooted in our purpose of creating a better way to live and that is always focused on building value for the long term.
Do you have the skills to fill this role Read the complete details below, and make your application today.
Creating a better way to live is the purpose that binds AvalonBay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make AvalonBay a great place to work.The RoleThe Senior Community Manager provides leadership and management for three or more full-time equivalent operations staff of assigned apartment communities. This associate participates as part of the leadership team to drive financial performance, operational excellence, and customer service. This associate also works with retail tenants as appropriate and with expanded work groups to include the asset team when working on lease-up, renovation, new acquisition, and JV/Investment Fund communities.Minimum Qualifications:Education:Bachelor’s degree required OR equivalent 5 years of progressive responsibility in property management, hospitality, or retail industry.Certification or Licensures:Valid driver’s license and automobile insurance.Experience:3 years of multi-family property experience in a management role required.3 years of supervisory experience required.Knowledge, Skills and Abilities:Manages communities as demonstrated by work experience, including financial performance, customer service, communications, marketing, negotiation, crisis management, and staffing.Analyzes data/reports to develop solutions to sustain high standards of customer service, optimal revenue generation, and effective expense management as demonstrated by business results in previous position.Successfully resolves resident issues as demonstrated by work experience.Negotiates and manages contracts with third-party service providers as demonstrated by previous work experience.Ability to tolerate ambiguity and change. Manages and leads teams effectively through change.Ability to think strategically and see the big picture.Demonstrates strong problem solving skills; encourages new innovative solutions.Supervises and develops employees and provides feedback and coaching to subordinates that results in improved performance as demonstrated by experience in previous position.Reads and writes English as demonstrated by clear and concise written and verbal communications.Creates and delivers group presentations on function-related subject matter and writes reports in a clear, concise form.Performs basic arithmetic skills (measurement, addition, subtraction, multiplication, and division) to do basic calculations and analyses such as estimating, determining averages and percentages, and calculating totals as outlined under the Business Math Policy (8-01) in the AvalonBay Procedures Manual.Performs basic Microsoft Office applications such as word processing, spreadsheets, and presentations.Frequently operates general office equipment such as, but not limited to, personal computer, telephone, photocopying machine, facsimile machine, and postage machine.Physical Demands:Ability to travel between two or more communities.Ability to report on time regularly and consistently, work assigned schedule and accurately document/verify time worked.Working Environment:Normal office environmentHow AvalonBay Supports YouWe know that our teams are the beating heart of our success and we’re committed to showing our appreciation.We offer:Comprehensive benefits — health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (https://jobs.avalonbay.com/benefits) for information.Growth based on achievement and promotion from within.Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization – including destination awards, ‘AvalonBay’s Very Best’ recognition program and others!).A 20% discount on our incredible apartment homes.A culture built on purpose and our core values -A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.Additional InfoAvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.AvalonBay makes employment decisions without regard to a person’s race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice ((https://www.avaloncommunities.com/california-personnel-privacy-notice/))
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