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MASONICARE

Communications Coordinator

MASONICARE, Wallingford, Connecticut, us, 06495


Communications Coordinator

Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply.Masonicare Health Center - Wallingford, CTEvening Shift - 40 hoursTemporary roleThe Communications Coordinator operates multiple call telephone switchboard console and routes calls to the appropriate person or location. Greets visitors and ensures that they are escorted to the proper office.Essential Duties and Responsibilities:Greets and directs visitors and applicants. Issues and collects vendors and students identification passes and badges.Routes all incoming calls. Operates public address system, autocall or other systems of communication to call employees to the telephone.Dispatches security personnel to investigate alarms. Provides a communication link between radio-equipped security personnel in the field and outside authorities/key personnel contacted during emergencies.Monitors alarm centers and responds in accordance with policy for various alarm conditions. Dispatch security personnel as required.Issues keys for various locations and for hospital vehicles, maintains key log and follows outlined procedures.Communicates effectively and tactfully with residents/patients recognizing their age, needs, abilities, and physical condition.Attends meetings as required. Participates in mandatory in-service programs.Responsible for monitoring the video surveillance system.Performs other duties as required.Minimum Qualifications:Education:

High School or GEDExperience:

1-2 years experience with telephone communications/PBX SwitchboardCertificates, Licenses, Registrations:

NoneKey Competencies:

Ability to communicate effectively. Excellent oral communication and interpersonal skills. Ability to handle emergency situations. Ability to manage multiple demands and interruptions. Must be able to speak, read, and write English.

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