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University of Michigan

U-M Health Communications Manager

University of Michigan, Ann Arbor, Michigan, us, 48113


U-M Health Communications Manager

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Job Summary

The Manager, U-M Health Communications, will lead the communication strategy for U-M Health, closely working with U-M Health's executive team to create and execute strategic communication plans to further the goals of the organization.The Manager will supervise communicators across U-M Health, specifically in the adult hospitals, women and children's hospitals, ambulatory care segments, Quality, Office of Patient Experience and Nursing. These managerial responsibilities will be additive to select individual projects supporting the health system. In this role, the Manager will be meeting with internal stakeholders on key initiatives and working with team members to provide an integrated and strategic approach to communication across all units based on health system priorities. The position will report to the Sr. Director, Internal & Executive Communication in Department of Communication (DOC), and work collaboratively with other communicators on the internal team.

Mission Statement

The mission of Michigan Medicine is to improve the health of patients, populations, and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally, and internationally. With annual revenues of approximately $3 billion, Michigan Medicine ranks as one of the top academic health centers in the country, and is committed to providing exceptional patient care, facilitating groundbreaking research, and developing the next generation of physicians and scientists.

Responsibilities*

Manages and leads a team of communicators supporting U-M Health segments, Quality, Office of Patient Experience and Nursing, providing day-to-day supervision, support, coaching and professional development.

Lead and oversee key communication initiatives across the health system, including strategic direction, management and production of content across communication channels, including the newly forming intranet.

Provide executive communication support for the needs of senior leaders, which will include developing strategies that align and integrate messages from various executives.

Manage and participate in processes that improve current communication venues or launch of new systems or channels.

Manage relationships with key stakeholders across the organization to ensure accurate and appropriate content and information sources.

Work with colleagues within the Department of Communication, including web, marketing, public relations and creative services team members, as needed for select broader communication campaigns.

Ensure institutional alignment and integration across segments.

Leverage technology and social media to optimize and increase innovative communication approaches to effectively reach all levels of staff.

Required Qualifications*

A bachelor's degree in a communication-related field, such as journalism, communications, marketing, public relations, or related field.

7+ years of experience in public relations, promotion, marketing or communication in a professional setting.

Must be comfortable in a multi-layered organization with complex relationship and executive reporting.

Able to develop and manage multiple projects with innovative solutions with attention to detail and accuracy.

Desired Qualifications*

Previous management experience.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) .

Additional Information

Self-development/education

Maintains professional and technical knowledge and skills

Actively pursues learning opportunities and ways to broaden experience and knowledge base

Seeks continuous improvement for self, team, and department

Professional values

Collaboration and teamwork

Integrity and accountability

Transparency

Rational decision-making and ethical judgment

Creativity and forward thinking

Solution-oriented

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

Job Detail

Job Opening ID

255359

Working Title

U-M Health Communications Manager

Job Title

Corporate Communications Mgr

Work Location

Michigan Medicine - Ann Arbor

Ann Arbor, MI

Modes of Work

Hybrid

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Exempt

Organizational Group

Exec Vp Med Affairs

Department

MM Dept of Communication

Posting Begin/End Date

10/07/2024 - 10/17/2024

Career Interest

Communications & Marketing

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