Menlo Ventures
Web Producer, Marketing
Menlo Ventures, San Francisco, California, United States, 94199
About the role
As the Web Producer on Chime’s Marketing team, you will be responsible for managing and executing the end-to-end web production process and publishing for Chime.com. This role involves hands-on content management, web development, optimization, QA, and ongoing maintenance. You’ll work with cross-functional teams, including Marketing, Creative, Product, Corporate Partnerships, and Engineering, to ensure the website meets business objectives, supports campaign efforts, adheres to SEO and WCAG compliance, and delivers a seamless user experience aligned with Chime’s brand standards.
Please read the following job description thoroughly to ensure you are the right fit for this role before applying.In this role, you can expect to
Oversee content management and development of web pages using a CMS platform, handling the production, editing, optimization, and maintenance of various content types, including components, templates, and media assets.Effectively manage and prioritize multiple web requests of varying complexity from intake through publishing. Define the project scope, implementation strategy, and technical feasibility, while ensuring timely execution from concept to publishing.Collaborate closely with content creators, designers, and engineers to execute web projects that align with stakeholder objectives and goals. Leverage information architecture best practices, creativity, and user experience principles to deploy web updates using various system platforms and coding methods.Provide continuous training and guidance to cross-functional teams on effectively using the CMS, ensuring adherence to web publishing guidelines and standards for consistency, usability, and performance.Conduct comprehensive QA, proofreading, and template testing to meet usability and user experience requirements. Ensure compliance with SEO principles, web standards, and accessibility. Troubleshoot and resolve any issues related to content publishing, layout inconsistencies, or functionality.Evaluate and establish effective CMS content architecture and taxonomy, ensuring adherence to best practices for naming conventions and content structures.Utilize complex web components, including schema, metatags, database publishing, and analytics tracking, to enhance site functionality and data integration.Drive improvements in CMS processes and contribute to functional testing and documentation. Identify and resolve CMS-related issues while providing training and support to other users to ensure smooth content management operations.To thrive in this role, you have
2-5 years of experience in web production, digital content management, and/or marketing, preferably in tech, consumer finance, or innovative consumer brands.Advanced expertise in WordPress or similar CMS platforms, with experience managing large, complex content libraries.Strong understanding of UX and SEO principles, with a focus on optimizing web performance and enhancing user engagement.Detail-oriented with experience in content QA, proofreading, and functional testing.Solid project management and organizational processes, with excellent analytical and problem-solving skills.Effective communication skills, able to interact with both technical and non-technical audiences.Proficient in HTML, CSS, and JavaScript, with knowledge of debugging tools and software.Familiarity with Agile methodologies, Jira, and Scrum is a plus.A little about usAt Chime, we believe that everyone can achieve financial progress. We’re passionate about developing solutions and services to empower people to succeed. Every day, we start with empathy for our members and stay motivated by our desire to support them in ways that make a meaningful difference.We created Chime—a financial technology company, not a bank—founded on the premise that basic banking services should be
helpful ,
transparent , and
fair . Chime helps
unlock
the access and ability our members need to overcome the systemic barriers that block them from moving forward.So far, we’re well-loved by our members and proud to have helped millions of people unlock financial progress. Every day, we’re inspired by our members’ dreams and successes, big and small.We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, Cook County Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation, please let us know.To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.
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As the Web Producer on Chime’s Marketing team, you will be responsible for managing and executing the end-to-end web production process and publishing for Chime.com. This role involves hands-on content management, web development, optimization, QA, and ongoing maintenance. You’ll work with cross-functional teams, including Marketing, Creative, Product, Corporate Partnerships, and Engineering, to ensure the website meets business objectives, supports campaign efforts, adheres to SEO and WCAG compliance, and delivers a seamless user experience aligned with Chime’s brand standards.
Please read the following job description thoroughly to ensure you are the right fit for this role before applying.In this role, you can expect to
Oversee content management and development of web pages using a CMS platform, handling the production, editing, optimization, and maintenance of various content types, including components, templates, and media assets.Effectively manage and prioritize multiple web requests of varying complexity from intake through publishing. Define the project scope, implementation strategy, and technical feasibility, while ensuring timely execution from concept to publishing.Collaborate closely with content creators, designers, and engineers to execute web projects that align with stakeholder objectives and goals. Leverage information architecture best practices, creativity, and user experience principles to deploy web updates using various system platforms and coding methods.Provide continuous training and guidance to cross-functional teams on effectively using the CMS, ensuring adherence to web publishing guidelines and standards for consistency, usability, and performance.Conduct comprehensive QA, proofreading, and template testing to meet usability and user experience requirements. Ensure compliance with SEO principles, web standards, and accessibility. Troubleshoot and resolve any issues related to content publishing, layout inconsistencies, or functionality.Evaluate and establish effective CMS content architecture and taxonomy, ensuring adherence to best practices for naming conventions and content structures.Utilize complex web components, including schema, metatags, database publishing, and analytics tracking, to enhance site functionality and data integration.Drive improvements in CMS processes and contribute to functional testing and documentation. Identify and resolve CMS-related issues while providing training and support to other users to ensure smooth content management operations.To thrive in this role, you have
2-5 years of experience in web production, digital content management, and/or marketing, preferably in tech, consumer finance, or innovative consumer brands.Advanced expertise in WordPress or similar CMS platforms, with experience managing large, complex content libraries.Strong understanding of UX and SEO principles, with a focus on optimizing web performance and enhancing user engagement.Detail-oriented with experience in content QA, proofreading, and functional testing.Solid project management and organizational processes, with excellent analytical and problem-solving skills.Effective communication skills, able to interact with both technical and non-technical audiences.Proficient in HTML, CSS, and JavaScript, with knowledge of debugging tools and software.Familiarity with Agile methodologies, Jira, and Scrum is a plus.A little about usAt Chime, we believe that everyone can achieve financial progress. We’re passionate about developing solutions and services to empower people to succeed. Every day, we start with empathy for our members and stay motivated by our desire to support them in ways that make a meaningful difference.We created Chime—a financial technology company, not a bank—founded on the premise that basic banking services should be
helpful ,
transparent , and
fair . Chime helps
unlock
the access and ability our members need to overcome the systemic barriers that block them from moving forward.So far, we’re well-loved by our members and proud to have helped millions of people unlock financial progress. Every day, we’re inspired by our members’ dreams and successes, big and small.We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, Cook County Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation, please let us know.To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.
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