Tokio Marine HCC
Associate Technical Writer
Tokio Marine HCC, Essex Junction, Vermont, us, 05452
Associate Technical Writer Apply locations: Georgia - Kennesaw
Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.Time type: Full timePosted on: Posted YesterdayJob requisition id: 2024-932Company Overview Tokio Marine HCC (TMHCC) brings 50 years of service to the specialty insurance industry, offering over 100 products to commercial customers in 180 countries worldwide. Our workforce has grown to 4,300 worldwide, making TMHCC a great workplace with values including integrity, empowerment, and commitment to customer service.Position Summary:
Provides writing, updating, and editing of documentation projects using MS Word, Confluence, and Adobe Acrobat as assigned by the Manager.Gathers information from subject matter experts, developers, and tech support staff; edits/enhances existing documentation; creates new documents using templates and interactive design elements; and finalizes documents for distribution.Works with the technical writing team to perform content maintenance and updates to Confluence spaces and SharePoint sites.Key Responsibilities:
Plan, write, and update content for existing and new documentation as assigned by the manager.Gather information from Subject Matter Experts (SMEs) to develop effective and accurate documentation.Provide editorial, formatting, and proofreading assistance for user manuals, procedural guides, online help, and training documentation.Collaborate with members of the documentation, project management, operations, development, and end user support teams to produce user-centered documentation.Learn department writing standards, style, procedures, and update cycles.Meet with scrum teams to gather information and deliver system documentation with releases.Perform content maintenance and update tasks to Confluence spaces and SharePoint sites.Assist with documentation of system readme files for the developers.Perform other writing or proofreading projects as requested.Education, Experience & Knowledge:
Proficiency and experience using Microsoft 365 (Outlook, Teams, Word, Excel, and PowerPoint).Experience with writing to a style guide.Proficiency in Adobe Acrobat.Familiarity with or exposure to Markup language (HTML, XML).Familiarity or experience with topic-based writing concepts.Familiarity or experience with Confluence or other knowledge base repositories.Strong written/oral communication skills and cross-functional teamwork skills.Ability to multi-task and manage a workload to achieve project deliverable deadlines.Bachelor's degree with a focus related to Technical Writing.Benefits:
Generous paid time off (PTO), 12 paid company holidays.401(k) Retirement Plan with 6% company match.Health and dental insurance, vision plan available.Company provided long-term disability and life insurance.Opportunities for advancement in a successful and growing organization.Flexible work schedules and a great work/life balance.Paid Parental Leave.Volunteer Time Off.Enjoy casual dress and work in a modern, comfortable office with free parking.Hybrid work schedule.The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of Companies is an equal-opportunity employer. Please visit www.tmhcc.com for more information about our companies.
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Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.Time type: Full timePosted on: Posted YesterdayJob requisition id: 2024-932Company Overview Tokio Marine HCC (TMHCC) brings 50 years of service to the specialty insurance industry, offering over 100 products to commercial customers in 180 countries worldwide. Our workforce has grown to 4,300 worldwide, making TMHCC a great workplace with values including integrity, empowerment, and commitment to customer service.Position Summary:
Provides writing, updating, and editing of documentation projects using MS Word, Confluence, and Adobe Acrobat as assigned by the Manager.Gathers information from subject matter experts, developers, and tech support staff; edits/enhances existing documentation; creates new documents using templates and interactive design elements; and finalizes documents for distribution.Works with the technical writing team to perform content maintenance and updates to Confluence spaces and SharePoint sites.Key Responsibilities:
Plan, write, and update content for existing and new documentation as assigned by the manager.Gather information from Subject Matter Experts (SMEs) to develop effective and accurate documentation.Provide editorial, formatting, and proofreading assistance for user manuals, procedural guides, online help, and training documentation.Collaborate with members of the documentation, project management, operations, development, and end user support teams to produce user-centered documentation.Learn department writing standards, style, procedures, and update cycles.Meet with scrum teams to gather information and deliver system documentation with releases.Perform content maintenance and update tasks to Confluence spaces and SharePoint sites.Assist with documentation of system readme files for the developers.Perform other writing or proofreading projects as requested.Education, Experience & Knowledge:
Proficiency and experience using Microsoft 365 (Outlook, Teams, Word, Excel, and PowerPoint).Experience with writing to a style guide.Proficiency in Adobe Acrobat.Familiarity with or exposure to Markup language (HTML, XML).Familiarity or experience with topic-based writing concepts.Familiarity or experience with Confluence or other knowledge base repositories.Strong written/oral communication skills and cross-functional teamwork skills.Ability to multi-task and manage a workload to achieve project deliverable deadlines.Bachelor's degree with a focus related to Technical Writing.Benefits:
Generous paid time off (PTO), 12 paid company holidays.401(k) Retirement Plan with 6% company match.Health and dental insurance, vision plan available.Company provided long-term disability and life insurance.Opportunities for advancement in a successful and growing organization.Flexible work schedules and a great work/life balance.Paid Parental Leave.Volunteer Time Off.Enjoy casual dress and work in a modern, comfortable office with free parking.Hybrid work schedule.The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of Companies is an equal-opportunity employer. Please visit www.tmhcc.com for more information about our companies.
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