Asurion
Senior Manager, Partner Marketing
Asurion, Nashville, Tennessee, United States, 37245
Check below to see if you have what is needed for this opportunity, and if so, make an application asap.Sr Manager – Partner Marketing
Location: Nashville, TN
Overview
Asurion is seeking a motivated, energetic, and innovative thinker to help drive the marketing for one of our biggest portfolios. The right candidate will bring a breadth of marketing experience, creativity and drive in order to shape the marketing for one or more key lines of business. This role will be responsible for the marketing plan, execution, and results in partnership with key cross-functional stakeholders driving prioritization and ensuring alignment with client and Asurion objectives. This lead will collaborate closely with Asurion digital and product marketing, customer research and insights, marketing analytics and our in-house creative agency team. The individual will also work closely with Asurion sales, legal and product organizations and with multiple client teams aligned to specific lines of business within the partner.
What you’ll do:
Help shape the marketing vision for one or more protection products within the account portfolio.
Cultivate trusted relationships with client partners. Proactively drive the marketing plan by bringing the roadmap to life for the client using effective storytelling.
Develop marketing strategy and lead execution of campaigns ensuring messaging strategies, value propositions and marketing materials effectively impact consumers’ intent to buy, use and retain our products.
Drive the marketing plan and growth strategies for multiple sales channels. Partner within Client Services teams to analyze the performance of Asurion field marketing activities.
Use data and consumer insights to inform marketing priorities and to influence partners to implement marketing plans. Act as a steward for the customer by sharing insights that influence client and Asurion partner actions to improve outcomes.
Potential to lead, inspire, and manage one or more Marketing managers to execute a complex set of tactics to a very high standard.
What we look for:
Bachelor’s degree in business, marketing, or product management with 7+ years of relevant experience.
Results-oriented mindset with a focus on achieving business objectives; Uses judgment and breadth of information sources and relationships to develop effective marketing strategies and plans.
Proven track record driving results across the customer lifecycle including acquisition, onboarding, customer engagement, cross-sell, upsell and customer retention.
Exhibits intellectual curiosity, continually seeks and builds knowledge of industry, market, and customer/account dynamics.
Effective delivering engaging and compelling presentations to leadership and external clients. Effective selling in ideas for implementation.
Experience working with creative teams to deliver highest quality marketing campaigns and materials that educate and drive advocacy across a diverse audience of sales makers, channel leaders and consumers.
Excellent facilitation, communication, and collaboration skills; ability to work effectively across a highly matrixed organization.
Strong analytical skills with a data-driven mindset to derive actionable insights from customer data.
Background in consumer service or subscription-based industry helpful.
Why Asurion?
Simply put, Asurion helps people stay connected. We are a privately held company which enables us to focus on long-term customer and client value. We provide over 290 million consumers around the world with simple, intuitive technology advice to help them get the most from their devices; support to fix their issues and connectivity crisis, and device protection to ensure they receive a replacement or repair. When a product is missing or simply doesn't work properly, Asurion’s 17,000 employees are focused on solving the problem with people and processes operating 24 hours a day, seven days a week, speaking six languages, and working across any device, platform, or provider. By partnering with leading retailers, mobile carriers, and pay-tv providers, Asurion helps make customers' lives a little easier and their technology a lot more amazing.
Note:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, working conditions, physical demands, and activities may change or new ones may be assigned at any time with or without notice.
Equal Employment Opportunity:
Asurion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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Location: Nashville, TN
Overview
Asurion is seeking a motivated, energetic, and innovative thinker to help drive the marketing for one of our biggest portfolios. The right candidate will bring a breadth of marketing experience, creativity and drive in order to shape the marketing for one or more key lines of business. This role will be responsible for the marketing plan, execution, and results in partnership with key cross-functional stakeholders driving prioritization and ensuring alignment with client and Asurion objectives. This lead will collaborate closely with Asurion digital and product marketing, customer research and insights, marketing analytics and our in-house creative agency team. The individual will also work closely with Asurion sales, legal and product organizations and with multiple client teams aligned to specific lines of business within the partner.
What you’ll do:
Help shape the marketing vision for one or more protection products within the account portfolio.
Cultivate trusted relationships with client partners. Proactively drive the marketing plan by bringing the roadmap to life for the client using effective storytelling.
Develop marketing strategy and lead execution of campaigns ensuring messaging strategies, value propositions and marketing materials effectively impact consumers’ intent to buy, use and retain our products.
Drive the marketing plan and growth strategies for multiple sales channels. Partner within Client Services teams to analyze the performance of Asurion field marketing activities.
Use data and consumer insights to inform marketing priorities and to influence partners to implement marketing plans. Act as a steward for the customer by sharing insights that influence client and Asurion partner actions to improve outcomes.
Potential to lead, inspire, and manage one or more Marketing managers to execute a complex set of tactics to a very high standard.
What we look for:
Bachelor’s degree in business, marketing, or product management with 7+ years of relevant experience.
Results-oriented mindset with a focus on achieving business objectives; Uses judgment and breadth of information sources and relationships to develop effective marketing strategies and plans.
Proven track record driving results across the customer lifecycle including acquisition, onboarding, customer engagement, cross-sell, upsell and customer retention.
Exhibits intellectual curiosity, continually seeks and builds knowledge of industry, market, and customer/account dynamics.
Effective delivering engaging and compelling presentations to leadership and external clients. Effective selling in ideas for implementation.
Experience working with creative teams to deliver highest quality marketing campaigns and materials that educate and drive advocacy across a diverse audience of sales makers, channel leaders and consumers.
Excellent facilitation, communication, and collaboration skills; ability to work effectively across a highly matrixed organization.
Strong analytical skills with a data-driven mindset to derive actionable insights from customer data.
Background in consumer service or subscription-based industry helpful.
Why Asurion?
Simply put, Asurion helps people stay connected. We are a privately held company which enables us to focus on long-term customer and client value. We provide over 290 million consumers around the world with simple, intuitive technology advice to help them get the most from their devices; support to fix their issues and connectivity crisis, and device protection to ensure they receive a replacement or repair. When a product is missing or simply doesn't work properly, Asurion’s 17,000 employees are focused on solving the problem with people and processes operating 24 hours a day, seven days a week, speaking six languages, and working across any device, platform, or provider. By partnering with leading retailers, mobile carriers, and pay-tv providers, Asurion helps make customers' lives a little easier and their technology a lot more amazing.
Note:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, working conditions, physical demands, and activities may change or new ones may be assigned at any time with or without notice.
Equal Employment Opportunity:
Asurion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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