Sr. Community Marketing Manager New Remote US or San Francisco, CA

Zip is tackling the $50B+ TAM space to transform the way businesses manage spend. Our co-founders started Zip (YC S2020) because they saw the challenges companies had using outdated 20-year-old software to manage hundreds of millions of dollars in spend every year. We invented the world’s leading Intake-to-Procure solution to bring a consumer-grade user experience to B2B purchasing. And, we’re just getting started.We're a fast-growing team that helped scale category-defining companies like Airbnb, Facebook, Salesforce, Apple, Quora, Pinterest, and Square. With $180 million in funding from YC Continuity (Y Combinator), CRV, and Tiger Global, we're valued at $1.5 billion in just 3 years. In today's economic climate, the value we offer our customers is more critical than ever and our business is accelerating. We're growing quickly and need your help!The Sr. Community Marketing Manager will be responsible for the strategy, execution, and management of Zip’s community efforts, primarily focused on our

Margin Makers

community. This role will focus on three main pillars:

Advisory & Thought Leadership ,

Community Forum & Engagement , and

Community Learning & Development

(in a supporting capacity). The ideal candidate will be a proactive community builder with experience in growing B2B communities, developing content strategies, and driving member engagement through events, forums, and learning initiatives.Key Responsibilities:

1. Community Events & Engagement

Plan and execute

virtual and in-person events

for the community, including

monthly meetups

and major events like our annual conference,

Zip Forward , held in San Francisco.Lead the strategy and logistics for additional community events, such as

Zip Forward on the Road

in New York or London.Collaborate with the events and marketing teams to ensure

seamless execution

of community-centric events, driving attendance and engagement.2. Advisory & Thought Leadership

Collaborate closely with content, research, and advisory teams to develop and execute a robust community strategy for the

Margin Makers

community.Curate and manage thought leadership content, including

webinars ,

panel discussions , and

advisory sessions

that highlight industry insights and expert contributions from our customers and partners.Build relationships with community leaders and key stakeholders to feature their expertise through

blog posts ,

interviews , and

event speaking opportunities .Own the program management and strategy for

Margin Makers , ensuring alignment with Zip's broader marketing goals.3. Community Forum & Engagement

Manage the

Margin Makers community forum , ensuring active engagement, knowledge sharing, and meaningful interactions among members.Act as the community

moderator , facilitating discussions, answering questions, and providing guidance on best practices.Develop and manage

user groups

based on member roles, industries, or areas of interest to foster deeper connections.Create and execute initiatives to showcase community leaders through

spotlights

and

recognition programs .4. Community Learning & Development (Supporting Role)

Partner with the

Head of Education

to support the promotion and programmatic efforts of Zip’s

learning and certification programs

within the community.Assist in aligning educational content such as

webinars ,

certifications , and

boot camps

with broader community and marketing strategies.Qualifications:

5+ years of experience

in community management, marketing, or a related role within a B2B SaaS or technology company.Proven experience in

building and scaling online communities , with a focus on

content creation ,

event management , and

engagement strategies .Strong understanding of

community platforms

and tools for online discussions, webinars, and event management.Excellent written and verbal communication skills, with a knack for facilitating conversations and

building relationships

within the community.Event planning experience

across virtual and in-person formats.Ability to work cross-functionally with content, product, and marketing teams to execute community programs.Familiarity with procurement, finance, or

B2B industries

is a plus.The salary range for this role is $135,000 - $165,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.At Zip, we’re committed to providing our employees with everything they need to do their best work.Team building events & happy hoursWe're looking to hire Zippers and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!Apply for this job

Please read the following job description thoroughly to ensure you are the right fit for this role before applying.#J-18808-LjbffrRemote working/work at home options are available for this role.