Amazon
Learning Experience Designer, AWS Data Center Learning
Amazon, Dallas, Texas, United States, 75215
Learning Experience Designer, AWS Data Center Learning Job ID: 2755573 | Amazon Data Services, Inc.Are you ready for your next design challenge? The Learning Experience Design team is building workforce learning for the FUTURE – rethinking not only the content we produce, but the way content is consumed. We are a team of Day 1 designers who work closely with content experts, technology and metrics to drive new ways of learning in the workplace for Data Centers around the world. If you are looking to lead the change in workforce learning, this may be the role you’ve been waiting for.
Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.
AWS Data Center Learning is responsible for providing training and career development-based learning paths to all new and existing data center technicians worldwide. Our team is constantly looking to optimize the training experience and provide our field operations teams with the highest skilled workforce.
The Learning Experience Designer will ensure that we’re aligned to the highest value learning opportunities to not only improve our learner experience but to drive internal development processes as well. Responsibilities include working with cross-functional teams on process optimization and training content development that supports reduction in time-to-productivity and decrease in error rates for Data Center roles. The ideal candidate thrives in a fast-paced, highly engaged environment and has the ability to connect the dots organizationally, network effortlessly and influence various roles, levels, and profiles to drive collaboration, as well as grow fellow designers and develop the best.
Key job responsibilities
Design, develop, and deploy training as part of a blended learning strategyPartner with cross-functional teams to build out development experiences with a global mindsetSolve business problems with a focus on understanding root causes and driving forward-looking opportunitiesWork with technical SMEs to design and create engaging end-user trainingManage multiple curricula development projects simultaneouslyDevelop training materials that align to a blended training delivery strategy, including and not limited to: self-directed, instructor led (ILT), virtual (vILT), and hands-on practical trainingMeasure impact and quickly revise content/modality to address specific feedback, as neededCreate reliable and valid learner evaluation tools to gauge knowledge and skill transferDrive use of evaluation and performance data to improve learning contentWork with global stakeholders to program manage technical training program
This position must be able to sit onsite a minimum of 3 days per week.
BASIC QUALIFICATIONS • BA or BS degree in a relevant field such as instructional technology, educational technology, organizational development or 3+ years of relevant experience in instructional design• 3+ years developing and executing strategies, development and delivery of creative and innovative training solutions• 3+ years of experience developing training in a variety of delivery modalities• Experience program managing learning and development projects
PREFERRED QUALIFICATIONS • Experience working as a consultant in a corporate or startup environment.• Experience working with remote teams and an international audience• Obsessed about the customer experience, high standards, and continually inspire others to do better for the customer• Experience gathering, building, interpreting, and communicating performance metrics to multiple organizational levels• Experience creating training for the high-tech industry• Technical aptitude to be able to quickly learn new technologies and develop various learning solutions
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.
AWS Data Center Learning is responsible for providing training and career development-based learning paths to all new and existing data center technicians worldwide. Our team is constantly looking to optimize the training experience and provide our field operations teams with the highest skilled workforce.
The Learning Experience Designer will ensure that we’re aligned to the highest value learning opportunities to not only improve our learner experience but to drive internal development processes as well. Responsibilities include working with cross-functional teams on process optimization and training content development that supports reduction in time-to-productivity and decrease in error rates for Data Center roles. The ideal candidate thrives in a fast-paced, highly engaged environment and has the ability to connect the dots organizationally, network effortlessly and influence various roles, levels, and profiles to drive collaboration, as well as grow fellow designers and develop the best.
Key job responsibilities
Design, develop, and deploy training as part of a blended learning strategyPartner with cross-functional teams to build out development experiences with a global mindsetSolve business problems with a focus on understanding root causes and driving forward-looking opportunitiesWork with technical SMEs to design and create engaging end-user trainingManage multiple curricula development projects simultaneouslyDevelop training materials that align to a blended training delivery strategy, including and not limited to: self-directed, instructor led (ILT), virtual (vILT), and hands-on practical trainingMeasure impact and quickly revise content/modality to address specific feedback, as neededCreate reliable and valid learner evaluation tools to gauge knowledge and skill transferDrive use of evaluation and performance data to improve learning contentWork with global stakeholders to program manage technical training program
This position must be able to sit onsite a minimum of 3 days per week.
BASIC QUALIFICATIONS • BA or BS degree in a relevant field such as instructional technology, educational technology, organizational development or 3+ years of relevant experience in instructional design• 3+ years developing and executing strategies, development and delivery of creative and innovative training solutions• 3+ years of experience developing training in a variety of delivery modalities• Experience program managing learning and development projects
PREFERRED QUALIFICATIONS • Experience working as a consultant in a corporate or startup environment.• Experience working with remote teams and an international audience• Obsessed about the customer experience, high standards, and continually inspire others to do better for the customer• Experience gathering, building, interpreting, and communicating performance metrics to multiple organizational levels• Experience creating training for the high-tech industry• Technical aptitude to be able to quickly learn new technologies and develop various learning solutions
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
#J-18808-Ljbffr