Systems Plus, Inc.
Content Management Specialist
Systems Plus, Inc., Southern Md Facility, Maryland, us, 20697
Got the Government Contractor Blues? Looking for a company that cares and goes beyond just filling another contract billet? Experience this family-oriented company that takes pride in you and will help you grow where your passions lie. Holding many Defense & Federal government contracts around the globe, with Systems Plus, you have the opportunity to take on new and evolving challenges, aim beyond what you think you are capable of, and work in collaborative, dynamic, and high-tempo environments.
Please read the following job description thoroughly to ensure you are the right fit for this role before applying.Our employees are our most valued asset, and we invest in our people because we are in it for the long term. We are committed to your success and well-being and offer competitive benefits packages, salaries, bonus/award programs, and a high potential for professional growth and job opportunities worldwide.Position Title Content Management SpecialistPosition Type Full TimePosition Location Arlington, VA (Must reside in DC/MD/VA)Tracking Code 01029Daily Responsibilities Supports the TMS Knowledge Management function. Knowledge management (KM) is the process of effectively capturing, creating, organizing, storing, managing, and sharing collective organizational knowledge and information assets within an organization. KM encompasses the technology an organization uses to facilitate knowledge sharing, the resources supporting it, and the processes, practices, and tools used to manage knowledge assets.Captures, creates, organizes, manages, stores, and shares collective knowledge and information in the organization.Writes short succinct copy of technical information for a nontechnical audience.Copyedits, proofreads, and applies Associated Press (AP) or other industry-standard style guides.Converts digital products into other formats, such as print documents or word processing files, to aid in the review of content.Ensures Section 508 compliance and accessibility of knowledge and information assets.Ensures that products meet usability standards, function properly on delivery platforms, and comply with government policies that include but are not limited to handling of personally identifiable information (PII).Uses online delivery platforms including, but not limited to, SharePoint, ServiceNow, responsive websites, and mobile applications to share knowledge content.Manages records and ensures proper recordation and archiving of completed products/versions of products.Maintains a record of product versions and manages change requests to products.Ensures the overall quality of products and materials.Responds to data calls on product versions, product content, and other information, as necessary.Other duties as assigned.Minimum RequirementsYears of Experience
Minimum 2 years related experience.Degree
Bachelor’s degree in Journalism, English, Communications, or a related field.Experience
Experience with Knowledge Management to include capturing, creating, organizing, storing, managing, and sharing collective knowledge and information within an organization.Experience writing short succinct copy of technical information for a nontechnical audience.Experience copyediting and proofreading.Knowledge of Section 508 compliance and accessibility requirements.Experience applying AP or other industry-standard style guides to written products.Familiarity with US Government web development policies and standards.Experience with change and version control systems.Ability to work independently, be proactive, and work well in a team environment.Ability to be flexible with work assignments, quickly and easily adapt to changes in priorities, and multi-task under strict deadlines in a fast-paced environment.Strong verbal interpersonal and writing skills.Experience using Microsoft products, O365, SharePoint.Requires a minimum of 2 years of experience to provide testing and analysis of more complex or cutting-edge products that are often not encountered in typical entry-level assignments for e-learning.Preferred Experience
Experience with ServiceNow Knowledge Management preferred.About Systems Plus Systems Plus is headquartered in Rockville, MD, with over 2 decades of experience providing Global Enterprise Management, Technology, Engineering, and Professional services and solutions across Defense and Federal Civilian government sectors.From Discovery to Delivery, Systems Plus brings a greater measure of confidence, commitment, and value to our clients. With various Defense and Federal contracts across the United States, Europe, and Pacific/Asia, we are driving innovation and excellence within the Special Operations Forces Components and Commands, Defense Health Agency, United States Air Force, United States Marine Corps, National Institute of Standards and Technology, House of Representatives, and more.Through our diverse portfolio of clients and capabilities, we power vision and insight—discover what’s possible with a Small Business that thinks BIG!Interested individuals should email their resume with salary expectations and a cover letter to careers@sysplus.com.
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Please read the following job description thoroughly to ensure you are the right fit for this role before applying.Our employees are our most valued asset, and we invest in our people because we are in it for the long term. We are committed to your success and well-being and offer competitive benefits packages, salaries, bonus/award programs, and a high potential for professional growth and job opportunities worldwide.Position Title Content Management SpecialistPosition Type Full TimePosition Location Arlington, VA (Must reside in DC/MD/VA)Tracking Code 01029Daily Responsibilities Supports the TMS Knowledge Management function. Knowledge management (KM) is the process of effectively capturing, creating, organizing, storing, managing, and sharing collective organizational knowledge and information assets within an organization. KM encompasses the technology an organization uses to facilitate knowledge sharing, the resources supporting it, and the processes, practices, and tools used to manage knowledge assets.Captures, creates, organizes, manages, stores, and shares collective knowledge and information in the organization.Writes short succinct copy of technical information for a nontechnical audience.Copyedits, proofreads, and applies Associated Press (AP) or other industry-standard style guides.Converts digital products into other formats, such as print documents or word processing files, to aid in the review of content.Ensures Section 508 compliance and accessibility of knowledge and information assets.Ensures that products meet usability standards, function properly on delivery platforms, and comply with government policies that include but are not limited to handling of personally identifiable information (PII).Uses online delivery platforms including, but not limited to, SharePoint, ServiceNow, responsive websites, and mobile applications to share knowledge content.Manages records and ensures proper recordation and archiving of completed products/versions of products.Maintains a record of product versions and manages change requests to products.Ensures the overall quality of products and materials.Responds to data calls on product versions, product content, and other information, as necessary.Other duties as assigned.Minimum RequirementsYears of Experience
Minimum 2 years related experience.Degree
Bachelor’s degree in Journalism, English, Communications, or a related field.Experience
Experience with Knowledge Management to include capturing, creating, organizing, storing, managing, and sharing collective knowledge and information within an organization.Experience writing short succinct copy of technical information for a nontechnical audience.Experience copyediting and proofreading.Knowledge of Section 508 compliance and accessibility requirements.Experience applying AP or other industry-standard style guides to written products.Familiarity with US Government web development policies and standards.Experience with change and version control systems.Ability to work independently, be proactive, and work well in a team environment.Ability to be flexible with work assignments, quickly and easily adapt to changes in priorities, and multi-task under strict deadlines in a fast-paced environment.Strong verbal interpersonal and writing skills.Experience using Microsoft products, O365, SharePoint.Requires a minimum of 2 years of experience to provide testing and analysis of more complex or cutting-edge products that are often not encountered in typical entry-level assignments for e-learning.Preferred Experience
Experience with ServiceNow Knowledge Management preferred.About Systems Plus Systems Plus is headquartered in Rockville, MD, with over 2 decades of experience providing Global Enterprise Management, Technology, Engineering, and Professional services and solutions across Defense and Federal Civilian government sectors.From Discovery to Delivery, Systems Plus brings a greater measure of confidence, commitment, and value to our clients. With various Defense and Federal contracts across the United States, Europe, and Pacific/Asia, we are driving innovation and excellence within the Special Operations Forces Components and Commands, Defense Health Agency, United States Air Force, United States Marine Corps, National Institute of Standards and Technology, House of Representatives, and more.Through our diverse portfolio of clients and capabilities, we power vision and insight—discover what’s possible with a Small Business that thinks BIG!Interested individuals should email their resume with salary expectations and a cover letter to careers@sysplus.com.
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