SAP SE
Senior Product Designer, Mobile AI
SAP SE, Palo Alto, California, United States, 94306
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.What you will do:
All potential candidates should read through the following details of this job with care before making an application.At SAP Business AI, we're amid an exciting transformation where most every user interaction will be affected by AI – and we’re looking for talented and dynamic individuals to join our evolution. Our AI Experiences unit is made up of multi-disciplinary teams comprised of Product Designers, Researchers, Writers, Content Strategists, Program Managers, Engineers, and other AI experts, and we all care deeply about the people who use our products.As a senior mobile product designer on our AI Experiences team, you will play a pivotal role in shaping the user experience of our AI-powered enterprise solutions, including Joule, the best AI copilot that truly understands business, and the Generative AI Hub, the best platform for experimenting and building embedded AI experiences across the SAP suite.You will drive critical initiatives and define UX concepts for enterprise-scale and consumer-grade iOS and Android apps for SAP’s business users. Ideally, you will have a strong background in conversational and chatbot-based experiences. You are a strong team player and know how to lead projects from rough ideas to successful outcomes. You will leverage your deep product design expertise to create relevant, reliable, and responsible AI experiences. You will ensure your designs make an impact by partnering closely with product and development teams across the Business AI unit as well as SAP-wide. You are eager to gather feedback and test proposed designs with end users for research and validation. You are passionate about design and continuously broaden your skillset on design methodologies, technologies, upcoming trends, and enterprise business scenarios. You are eager to nurture the growth of early design talents through mentorship and encouraging feedback during projects.Key Responsibilities:Design intuitive, user-friendly experiences for iOS and Android applications.Collaborate with cross-functional teams, including product managers, developers, and marketers, to define design requirements and implement cohesive user experiences.Create wireframes, mockups, and interactive prototypes that effectively communicate design concepts and interactions.Leverage the unique capabilities found on mobile devices (cameras, microphones, etc) to extend and improve conversational experiences.Design and refine conversational experiences that utilize LLM technology to improve user engagement and satisfaction.Develop user journey maps and conversational flow diagrams to ensure smooth and logical interactions.Test and iterate on conversational designs based on user feedback and performance metrics.Conduct user research, usability testing, and gather user feedback to inform design decisions.Analyze and synthesize research findings to create personas, scenarios, and user journeys.Ensure all designs meet accessibility and usability standards.Work closely with the client development teams and mobile design system teams to ensure feasibility and functionality of design implementations.Communicate design concepts and ideas through clear and compelling presentations.Advocate for the end user throughout the design and development process.Stay updated on the latest design trends, mobile technology advancements, LLM technology advancements, and best practices in conversational UX/UI.Share knowledge and mentor junior team members, fostering a collaborative and innovative design culture.Qualifications:Experience: Minimum of 5 years in product design, ideally within enterprise or B2B software or AI-driven products.Education: Bachelor’s or Master’s degree in Design, Human-Computer Interaction, or a related field.Portfolio: Strong portfolio showcasing your design expertise shipping iOS and Android mobile experiences.Technical Skills: Proficiency in design and prototyping tools such as Figma, Framer, Sketch, Adobe CC, and experience with design systems. Experience with Swift/Java a plus.Analytical Thinking: Ability to translate complex AI and data-driven concepts into intuitive mobile user experiences.Collaboration: Demonstrated ability to work effectively in cross-functional teams and manage multiple projects simultaneously.Innovation: Passion for staying ahead of mobile design trends and pushing the boundaries of what is possible with AI in enterprise software.LET’S TALK!To be considered for this role, please submit an application.
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All potential candidates should read through the following details of this job with care before making an application.At SAP Business AI, we're amid an exciting transformation where most every user interaction will be affected by AI – and we’re looking for talented and dynamic individuals to join our evolution. Our AI Experiences unit is made up of multi-disciplinary teams comprised of Product Designers, Researchers, Writers, Content Strategists, Program Managers, Engineers, and other AI experts, and we all care deeply about the people who use our products.As a senior mobile product designer on our AI Experiences team, you will play a pivotal role in shaping the user experience of our AI-powered enterprise solutions, including Joule, the best AI copilot that truly understands business, and the Generative AI Hub, the best platform for experimenting and building embedded AI experiences across the SAP suite.You will drive critical initiatives and define UX concepts for enterprise-scale and consumer-grade iOS and Android apps for SAP’s business users. Ideally, you will have a strong background in conversational and chatbot-based experiences. You are a strong team player and know how to lead projects from rough ideas to successful outcomes. You will leverage your deep product design expertise to create relevant, reliable, and responsible AI experiences. You will ensure your designs make an impact by partnering closely with product and development teams across the Business AI unit as well as SAP-wide. You are eager to gather feedback and test proposed designs with end users for research and validation. You are passionate about design and continuously broaden your skillset on design methodologies, technologies, upcoming trends, and enterprise business scenarios. You are eager to nurture the growth of early design talents through mentorship and encouraging feedback during projects.Key Responsibilities:Design intuitive, user-friendly experiences for iOS and Android applications.Collaborate with cross-functional teams, including product managers, developers, and marketers, to define design requirements and implement cohesive user experiences.Create wireframes, mockups, and interactive prototypes that effectively communicate design concepts and interactions.Leverage the unique capabilities found on mobile devices (cameras, microphones, etc) to extend and improve conversational experiences.Design and refine conversational experiences that utilize LLM technology to improve user engagement and satisfaction.Develop user journey maps and conversational flow diagrams to ensure smooth and logical interactions.Test and iterate on conversational designs based on user feedback and performance metrics.Conduct user research, usability testing, and gather user feedback to inform design decisions.Analyze and synthesize research findings to create personas, scenarios, and user journeys.Ensure all designs meet accessibility and usability standards.Work closely with the client development teams and mobile design system teams to ensure feasibility and functionality of design implementations.Communicate design concepts and ideas through clear and compelling presentations.Advocate for the end user throughout the design and development process.Stay updated on the latest design trends, mobile technology advancements, LLM technology advancements, and best practices in conversational UX/UI.Share knowledge and mentor junior team members, fostering a collaborative and innovative design culture.Qualifications:Experience: Minimum of 5 years in product design, ideally within enterprise or B2B software or AI-driven products.Education: Bachelor’s or Master’s degree in Design, Human-Computer Interaction, or a related field.Portfolio: Strong portfolio showcasing your design expertise shipping iOS and Android mobile experiences.Technical Skills: Proficiency in design and prototyping tools such as Figma, Framer, Sketch, Adobe CC, and experience with design systems. Experience with Swift/Java a plus.Analytical Thinking: Ability to translate complex AI and data-driven concepts into intuitive mobile user experiences.Collaboration: Demonstrated ability to work effectively in cross-functional teams and manage multiple projects simultaneously.Innovation: Passion for staying ahead of mobile design trends and pushing the boundaries of what is possible with AI in enterprise software.LET’S TALK!To be considered for this role, please submit an application.
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