strategic HR, inc.
Technical Writer
strategic HR, inc., Dayton, Ohio, United States,
Job Description
Job Opportunity – Technical Writer with Software Solutions
Do you have experience creating clear content for customers? Do you have the ability to develop and maintain strong relationships? Do you want to be a part of a growing and innovative team? If you answered yes, we want to speak to you!
Software Solutions is seeking a highly skilled Technical Writer to create clear, concise, and user-friendly self-help materials and webinars that empower users to navigate our products and services independently. The ideal candidate will have a strong understanding of technical concepts, excellent communication skills, experience creating videos and a passion for simplifying complex information for a broad audience. The Technical Writer will collaborate with subject matter experts to develop high-quality content that educates and engages our users through documentation, guides, tutorials, and webinars.
Responsibilities include:
Create self-help guides, tutorials, FAQs, knowledge base articles, and other written documentation to support users.
Develop and script webinars, presentations, and other instructional materials for live and recorded sessions.
Translate complex technical concepts into easy-to-understand, step-by-step instructions for users of varying technical expertise.
Ensure all documentation is clear, well-structured, and aligns with brand voice and messaging.
Collaborate with product and customer facing teams to design and produce engaging webinars.
Write and edit webinar scripts, outlines, and supporting materials such as slides, handouts, and Q&A guides.
Assist in hosting or moderating webinars as needed, ensuring smooth delivery and interaction with participants.
Work closely with product managers, developers, and customer facing teams to understand the product features, user challenges, and technical specifications.
Interview experts to gather relevant information and ensure the accuracy of the content being developed.
Maintain an organized repository of documentation and webinars, ensuring that materials are regularly updated and reflect the latest product changes.
Implement and follow best practices in content versioning and monitor user feedback to continuously improve content quality.
Recommend and implement improvements to the format, structure, and delivery of self-help materials and webinars.
Job Opportunity – Technical Writer with Software Solutions
Do you have experience creating clear content for customers? Do you have the ability to develop and maintain strong relationships? Do you want to be a part of a growing and innovative team? If you answered yes, we want to speak to you!
Software Solutions is seeking a highly skilled Technical Writer to create clear, concise, and user-friendly self-help materials and webinars that empower users to navigate our products and services independently. The ideal candidate will have a strong understanding of technical concepts, excellent communication skills, experience creating videos and a passion for simplifying complex information for a broad audience. The Technical Writer will collaborate with subject matter experts to develop high-quality content that educates and engages our users through documentation, guides, tutorials, and webinars.
Responsibilities include:
Create self-help guides, tutorials, FAQs, knowledge base articles, and other written documentation to support users.
Develop and script webinars, presentations, and other instructional materials for live and recorded sessions.
Translate complex technical concepts into easy-to-understand, step-by-step instructions for users of varying technical expertise.
Ensure all documentation is clear, well-structured, and aligns with brand voice and messaging.
Collaborate with product and customer facing teams to design and produce engaging webinars.
Write and edit webinar scripts, outlines, and supporting materials such as slides, handouts, and Q&A guides.
Assist in hosting or moderating webinars as needed, ensuring smooth delivery and interaction with participants.
Work closely with product managers, developers, and customer facing teams to understand the product features, user challenges, and technical specifications.
Interview experts to gather relevant information and ensure the accuracy of the content being developed.
Maintain an organized repository of documentation and webinars, ensuring that materials are regularly updated and reflect the latest product changes.
Implement and follow best practices in content versioning and monitor user feedback to continuously improve content quality.
Recommend and implement improvements to the format, structure, and delivery of self-help materials and webinars.