State of Washington Employment Security Department
Communications Consultant (CC5): Olympia/Flexible/Hybrid
State of Washington Employment Security Department, Olympia, Washington, United States, 98502
Are you the right candidate for this opportunity Make sure to read the full description below.
Description
Our ideal candidate is deeply dedicated to their role in driving equitable outcomes for Washingtonians. You are highly strategic, experienced in communications and passionate about workforce development. You are collaborative, curious and welcome feedback from customers and colleagues.
Our communications team:
We have a team of exceptional communications professionals who care deeply about public service. We are committed to supporting one another and love our team’s culture. We put ESD’s values into action: Love, belonging, equity, access and stewardship.
We welcome applicants from anywhere in Washington state!
Our team works in a hybrid environment. However, the candidate will be expected to be in office on a regular basis based on the Commissioner’s schedule and activities. There will be some statewide travel required to assist the Commissioner’s Office. This is a full-time permanent position based out of Olympia, WA.
Are you our ideal candidate? If this sounds like a match, please apply!
When applying, please submit only the required documents as noted below and ensure all Personal Identifying Information (PII) such as Social Security numbers etc. are edited out of your materials for privacy. Additionally, we ask that you not include photographs or external links within your documents.
Duties
This
Communications Consultant 5 position
will support the Employment Security Department's overall vision, mission, and strategic plan by developing and executing the Commissioner’s Office’s communications-related priorities and activities under the direction of the Communications Director. Through this work they are responsible for positively influencing agency and the public’s impression and awareness of agency and Commissioner’s Office activities with an aim toward building positive relationships with ESD staff, policymakers, partners, stakeholders, the media, and broader public. This position directly supports the mission and vision of the agency by ensuring that quality and timely information is shared about the agency/Commissioner’s top priorities and activities, with a priority to those partners and audiences who expand access and promote economic security.
This position will also manage multi-media on behalf of the Commissioner’s Office. This role supports event planning for conferences, seminars and other external events that include the Commissioner or other agency leadership team members.
Duties for this position include, but are not limited to:
Identifies goals and objectives, develops communications strategies for target audiences in execution of communications plans regarding Commissioner’s Office activities.
Review and update plans with customer insight and data.
Creates speeches and talking points, internal communications, web content, newsletter content and other products related to the work and priorities of the Commissioner.
Leads the development of high-quality and accurate key messages on behalf of the Commissioner and Commissioner’s Office.
Under the direction of the Communications Director and in collaboration with the Director of Marketing and Operations, helps develop ESD’s social media policy, strategies, and techniques to align agency and Commissioner social media activities and communicate with the public most effectively.
Drafts and designs deliverables, gathers feedback to ensure accuracy and appropriate tone, finalize and publish on a variety of channels, including websites, GovDelivery, social media and print materials.
Directs production of video, digital and print media products, and manages the agency’s video production room, on behalf of the Commissioner’s Office and Communications Director.
Conducts outreach to state agencies, partners, and communities to plan for events, conferences, seminars, and other external events involving the Commissioner and/or Commissioner’s Office. These duties should focus primarily on the role of the Commissioner and/or Commissioner’s Office at the specific events, conferences and seminars.
Working with the Communications Director, develops templates and manages completion of high-quality, accurate and timely materials needed for key events involving the Commissioner and/or Commissioner’s Office.
Briefs Commissioner and Commissioner’s office on a set cadence to obtain input and alignment on speaking engagements/events on the schedule.
Reviews/vets speaking requests in alignment with the Commissioner and Commissioner office’s priorities.
Ensures approved requests are calendared and include all the appropriate information to develop the plan for associated communications.
You might be our ideal candidate if you:
Thrive in complex stakeholder environments and see yourself as a bridge-builder between different teams.
Take pride in your talent to quickly establish trust and be the “glue” that brings cohesion to a team.
See the big picture as you take a strategic approach to planning and managing your work.
Follow through on your commitments down to the last details.
Write in plain talk as you translate complex information into clear, well-written messages.
Deliver high-quality drafts of internal and public-facing material.
Look forward to facilitating meetings as well as planning and attending events.
Thrive on collaboration and working independently.
Lead through influence with compassion and diplomacy.
Aren’t above the nitty-gritty or beneath making decisions.
Enjoy and have experience researching, planning, implementing and evaluating marketing campaigns for public programs.
Are excited at the prospect of developing communications strategies and connecting them to outreach efforts at the regional, state and national levels.
Please click here to request a complete detailed description of the position and its duties.
Qualifications
Required:
A Bachelor’s degree involving major study in journalism, communications, public relations, or closely allied field.
AND
Four
(4)
years of professional experience in information, journalism, or public relations can be substituted on a year-for-year basis for educational requirements.
Competencies:
The incumbent is a highly collaborative strategic thinker and expert communicator and writer who demonstrates these competencies in writing and interpersonally. They are well-versed in strategic communications planning and executing on deliverables for web, mass email platforms, social media and print. They have experience creating, updating and managing web content. They write in and edit for plain talk. They bring problem-solving skills with complex, dynamic situations and issues that impact diverse audiences. They establish and manage standard operating procedures for themselves and others. They collaborate with multiple stakeholders to co-create communications, public relations, media relations or marketing solutions. They manage their workload with transparency. They are familiar with legislative processes and/or authorizing environments. They demonstrate cultural competency and a commitment to promoting pro-equity anti-racist principles and initiatives through an equity lens.
Preferred/Desired Qualifications:
Experience administering or using GovDelivery (or similar content management platform).
Proven ability to create and format deliverables (files and webpages) to meet ADA accessibility standards.
Proficiency in Microsoft Word, PowerPoint and Adobe applications.
Proven ability to translate complex technical concepts into common language for customers and staff.
Knowledge of accessibility and usability standards for customer-facing projects.
Experience in crisis management, organizational change management, legislative and stakeholder outreach and management and employee communications.
Experience developing strategic communication plans including identifying areas of risk and evaluating communication plan effectiveness.
Experience in cultural competency and equity, diversity, inclusion and belonging initiatives.
Additional Requirements of Employment:
Incumbents must be able to pass an Unemployment Insurance (UI) Claim & Benefit Information Review.
Please submit your Cover Letter and Resume
with your Online Application through the
"Add Attachments"
field. A resume will not substitute for the "work experience" section of the application or vice versa. Applications with blank fields, or supplemental question responses with comments such as "see attachments" may be considered incomplete.
Supplemental Information
Why work with us?
Our
agency's mission and values
drive every decision that we make, determine how we interact with others and are at the core of who we are. We value Access, Love, Belonging, Equity, and Stewardship. We understand that a work environment that respects your work/life balance is key; that's why many of our positions are eligible for flexible work schedules and teleworking opportunities. Through support, value, and trust, our employees are empowered to grow and develop into their best self.
Opportunity for AllWe strive to create a working environment that includes and respects cultural, ethnic, racial, religious, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, people with disabilities, people over 40 years of age, people with religious beliefs, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.
The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.
If you are a person needing assistance in the application process, if you need this job announcement in an alternate format, or if you have general questions about this opportunity, please contact
Cheyenne Pernites
or the
Talent Acquisition Team
,
or
Washington Relay Service 711. If you are having technical difficulties creating, accessing, or completing your application, please contact careershelp@des.wa.gov or (360) 664-1960 or toll free (877) 664-1960, Washington Relay 711.
#J-18808-LjbffrRemote working/work at home options are available for this role.
Description
Our ideal candidate is deeply dedicated to their role in driving equitable outcomes for Washingtonians. You are highly strategic, experienced in communications and passionate about workforce development. You are collaborative, curious and welcome feedback from customers and colleagues.
Our communications team:
We have a team of exceptional communications professionals who care deeply about public service. We are committed to supporting one another and love our team’s culture. We put ESD’s values into action: Love, belonging, equity, access and stewardship.
We welcome applicants from anywhere in Washington state!
Our team works in a hybrid environment. However, the candidate will be expected to be in office on a regular basis based on the Commissioner’s schedule and activities. There will be some statewide travel required to assist the Commissioner’s Office. This is a full-time permanent position based out of Olympia, WA.
Are you our ideal candidate? If this sounds like a match, please apply!
When applying, please submit only the required documents as noted below and ensure all Personal Identifying Information (PII) such as Social Security numbers etc. are edited out of your materials for privacy. Additionally, we ask that you not include photographs or external links within your documents.
Duties
This
Communications Consultant 5 position
will support the Employment Security Department's overall vision, mission, and strategic plan by developing and executing the Commissioner’s Office’s communications-related priorities and activities under the direction of the Communications Director. Through this work they are responsible for positively influencing agency and the public’s impression and awareness of agency and Commissioner’s Office activities with an aim toward building positive relationships with ESD staff, policymakers, partners, stakeholders, the media, and broader public. This position directly supports the mission and vision of the agency by ensuring that quality and timely information is shared about the agency/Commissioner’s top priorities and activities, with a priority to those partners and audiences who expand access and promote economic security.
This position will also manage multi-media on behalf of the Commissioner’s Office. This role supports event planning for conferences, seminars and other external events that include the Commissioner or other agency leadership team members.
Duties for this position include, but are not limited to:
Identifies goals and objectives, develops communications strategies for target audiences in execution of communications plans regarding Commissioner’s Office activities.
Review and update plans with customer insight and data.
Creates speeches and talking points, internal communications, web content, newsletter content and other products related to the work and priorities of the Commissioner.
Leads the development of high-quality and accurate key messages on behalf of the Commissioner and Commissioner’s Office.
Under the direction of the Communications Director and in collaboration with the Director of Marketing and Operations, helps develop ESD’s social media policy, strategies, and techniques to align agency and Commissioner social media activities and communicate with the public most effectively.
Drafts and designs deliverables, gathers feedback to ensure accuracy and appropriate tone, finalize and publish on a variety of channels, including websites, GovDelivery, social media and print materials.
Directs production of video, digital and print media products, and manages the agency’s video production room, on behalf of the Commissioner’s Office and Communications Director.
Conducts outreach to state agencies, partners, and communities to plan for events, conferences, seminars, and other external events involving the Commissioner and/or Commissioner’s Office. These duties should focus primarily on the role of the Commissioner and/or Commissioner’s Office at the specific events, conferences and seminars.
Working with the Communications Director, develops templates and manages completion of high-quality, accurate and timely materials needed for key events involving the Commissioner and/or Commissioner’s Office.
Briefs Commissioner and Commissioner’s office on a set cadence to obtain input and alignment on speaking engagements/events on the schedule.
Reviews/vets speaking requests in alignment with the Commissioner and Commissioner office’s priorities.
Ensures approved requests are calendared and include all the appropriate information to develop the plan for associated communications.
You might be our ideal candidate if you:
Thrive in complex stakeholder environments and see yourself as a bridge-builder between different teams.
Take pride in your talent to quickly establish trust and be the “glue” that brings cohesion to a team.
See the big picture as you take a strategic approach to planning and managing your work.
Follow through on your commitments down to the last details.
Write in plain talk as you translate complex information into clear, well-written messages.
Deliver high-quality drafts of internal and public-facing material.
Look forward to facilitating meetings as well as planning and attending events.
Thrive on collaboration and working independently.
Lead through influence with compassion and diplomacy.
Aren’t above the nitty-gritty or beneath making decisions.
Enjoy and have experience researching, planning, implementing and evaluating marketing campaigns for public programs.
Are excited at the prospect of developing communications strategies and connecting them to outreach efforts at the regional, state and national levels.
Please click here to request a complete detailed description of the position and its duties.
Qualifications
Required:
A Bachelor’s degree involving major study in journalism, communications, public relations, or closely allied field.
AND
Four
(4)
years of professional experience in information, journalism, or public relations can be substituted on a year-for-year basis for educational requirements.
Competencies:
The incumbent is a highly collaborative strategic thinker and expert communicator and writer who demonstrates these competencies in writing and interpersonally. They are well-versed in strategic communications planning and executing on deliverables for web, mass email platforms, social media and print. They have experience creating, updating and managing web content. They write in and edit for plain talk. They bring problem-solving skills with complex, dynamic situations and issues that impact diverse audiences. They establish and manage standard operating procedures for themselves and others. They collaborate with multiple stakeholders to co-create communications, public relations, media relations or marketing solutions. They manage their workload with transparency. They are familiar with legislative processes and/or authorizing environments. They demonstrate cultural competency and a commitment to promoting pro-equity anti-racist principles and initiatives through an equity lens.
Preferred/Desired Qualifications:
Experience administering or using GovDelivery (or similar content management platform).
Proven ability to create and format deliverables (files and webpages) to meet ADA accessibility standards.
Proficiency in Microsoft Word, PowerPoint and Adobe applications.
Proven ability to translate complex technical concepts into common language for customers and staff.
Knowledge of accessibility and usability standards for customer-facing projects.
Experience in crisis management, organizational change management, legislative and stakeholder outreach and management and employee communications.
Experience developing strategic communication plans including identifying areas of risk and evaluating communication plan effectiveness.
Experience in cultural competency and equity, diversity, inclusion and belonging initiatives.
Additional Requirements of Employment:
Incumbents must be able to pass an Unemployment Insurance (UI) Claim & Benefit Information Review.
Please submit your Cover Letter and Resume
with your Online Application through the
"Add Attachments"
field. A resume will not substitute for the "work experience" section of the application or vice versa. Applications with blank fields, or supplemental question responses with comments such as "see attachments" may be considered incomplete.
Supplemental Information
Why work with us?
Our
agency's mission and values
drive every decision that we make, determine how we interact with others and are at the core of who we are. We value Access, Love, Belonging, Equity, and Stewardship. We understand that a work environment that respects your work/life balance is key; that's why many of our positions are eligible for flexible work schedules and teleworking opportunities. Through support, value, and trust, our employees are empowered to grow and develop into their best self.
Opportunity for AllWe strive to create a working environment that includes and respects cultural, ethnic, racial, religious, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, people with disabilities, people over 40 years of age, people with religious beliefs, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.
The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.
If you are a person needing assistance in the application process, if you need this job announcement in an alternate format, or if you have general questions about this opportunity, please contact
Cheyenne Pernites
or the
Talent Acquisition Team
,
or
Washington Relay Service 711. If you are having technical difficulties creating, accessing, or completing your application, please contact careershelp@des.wa.gov or (360) 664-1960 or toll free (877) 664-1960, Washington Relay 711.
#J-18808-LjbffrRemote working/work at home options are available for this role.