Fidelity TalentSource LLC
Senior User Experience Designer
Fidelity TalentSource LLC, Boston, Massachusetts, us, 02298
Job Description:
Senior User Experience DesignerFidelity's Healthcare Group is launching a new Medicare business that will provide our customers with tools and advice to help them select and purchase quality Medicare coverage. As an early member of this new and innovative team, you will have the opportunity to help build and grow a business that could impact millions of Americans!You are a self-starter, motivated by addressing real pain-points and having an impact on the lives of our customers every day. On a day-to-day basis, you'll collaborate with a highly skilled team of individuals that are helping people navigate complex Medicare decisions. Your human-centered approach to design is essential to helping our customers live confidently in retirement and beyond.The Expertise We're Looking For5\u002B years of relevant experience as a product designer, experience designer, information architect, or a similar role
Proven experience working with multi-disciplinary teams
Expertise in designing for responsive web and mobile apps. With knowledge of the capabilities and limitations of front-end technologies
Experience creating design artifacts such as (but not limited to), wireframes, user flows, journey maps, design comps, design documentation, and prototypes
Practical experience working with researchers to distill qualitative and quantitative feedback, identifying themes and deriving data-driven design decisions
Experience collaborating with content strategists and an understanding of voice and tone as a key element of the user experience
Familiarity with Agile methodology and tools
Proven expertise with Figma and Adobe Suite, with an ability and openness to learn new tools quickly
Experience designing interfaces using established design systems
A background designing and building solutions for the Healthcare industry (or other highly regulated industry) is a plus
A digital portfolio we can review online is required
The Skills You BringBroad set of design skills (generalist), which include interaction design, visual design, information architecture, journey mapping and prototyping
An aptitude and enthusiasm for working in teams, and a willingness to help your team complete tasks outside of your core competency, if necessary
A strong understanding of user-centered design processes, systems thinking, and interaction design principles
Strong presentation skills; equally at ease speaking with development teams or executives when articulating and advocating design concepts and rationale
The Value You DeliverConceive, define, and deliver high quality digital experiences to our customers
Build relationships with our internal business partners and project teams to translate their business requirements into usable and engaging experiences
Provide the team strategic support by leading sessions to document use cases, user flows, journey maps, and defining the problem to be solved
Help develop UX guidelines and standards for use across all products to meet the strategic goals of the organization
How Your Work Impacts the OrganizationFidelity's Healthcare Group helps people achieve better health and financial outcomes by providing integrated solutions, tools and advice. Fidelity Medicare Services helps our customers navigate the complexity of their healthcare decisions and secure quality Medicare coverage that meets their needs. Our digital tools and services are integral to delivering on Fidelity's commitment to providing the best customer experience in the financial services industry.Certifications:
Company OverviewFidelity Investments is a privately held company with a mission
to strengthen the financial well-being of our clients.
We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients money.Join UsAt Fidelity, you ll find endless opportunities to build a meaningful career that positively impacts peoples lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with aGlassdoor Employees Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don t need a finance background to succeed at Fidelity\u2014we offer a range of opportunities for learning so you can build the career you ve always imagined. Fidelity s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation,detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to
Find Your Fidelity
at.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email toaccommodations@ .
Senior User Experience DesignerFidelity's Healthcare Group is launching a new Medicare business that will provide our customers with tools and advice to help them select and purchase quality Medicare coverage. As an early member of this new and innovative team, you will have the opportunity to help build and grow a business that could impact millions of Americans!You are a self-starter, motivated by addressing real pain-points and having an impact on the lives of our customers every day. On a day-to-day basis, you'll collaborate with a highly skilled team of individuals that are helping people navigate complex Medicare decisions. Your human-centered approach to design is essential to helping our customers live confidently in retirement and beyond.The Expertise We're Looking For5\u002B years of relevant experience as a product designer, experience designer, information architect, or a similar role
Proven experience working with multi-disciplinary teams
Expertise in designing for responsive web and mobile apps. With knowledge of the capabilities and limitations of front-end technologies
Experience creating design artifacts such as (but not limited to), wireframes, user flows, journey maps, design comps, design documentation, and prototypes
Practical experience working with researchers to distill qualitative and quantitative feedback, identifying themes and deriving data-driven design decisions
Experience collaborating with content strategists and an understanding of voice and tone as a key element of the user experience
Familiarity with Agile methodology and tools
Proven expertise with Figma and Adobe Suite, with an ability and openness to learn new tools quickly
Experience designing interfaces using established design systems
A background designing and building solutions for the Healthcare industry (or other highly regulated industry) is a plus
A digital portfolio we can review online is required
The Skills You BringBroad set of design skills (generalist), which include interaction design, visual design, information architecture, journey mapping and prototyping
An aptitude and enthusiasm for working in teams, and a willingness to help your team complete tasks outside of your core competency, if necessary
A strong understanding of user-centered design processes, systems thinking, and interaction design principles
Strong presentation skills; equally at ease speaking with development teams or executives when articulating and advocating design concepts and rationale
The Value You DeliverConceive, define, and deliver high quality digital experiences to our customers
Build relationships with our internal business partners and project teams to translate their business requirements into usable and engaging experiences
Provide the team strategic support by leading sessions to document use cases, user flows, journey maps, and defining the problem to be solved
Help develop UX guidelines and standards for use across all products to meet the strategic goals of the organization
How Your Work Impacts the OrganizationFidelity's Healthcare Group helps people achieve better health and financial outcomes by providing integrated solutions, tools and advice. Fidelity Medicare Services helps our customers navigate the complexity of their healthcare decisions and secure quality Medicare coverage that meets their needs. Our digital tools and services are integral to delivering on Fidelity's commitment to providing the best customer experience in the financial services industry.Certifications:
Company OverviewFidelity Investments is a privately held company with a mission
to strengthen the financial well-being of our clients.
We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients money.Join UsAt Fidelity, you ll find endless opportunities to build a meaningful career that positively impacts peoples lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with aGlassdoor Employees Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don t need a finance background to succeed at Fidelity\u2014we offer a range of opportunities for learning so you can build the career you ve always imagined. Fidelity s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation,detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to
Find Your Fidelity
at.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email toaccommodations@ .