Product Owner, Marketing Automation Job at Chubb in Five Corners

JOB DESCRIPTION Product Owner - Salesforce Marketing Cloud Chubb is seeking an experienced and dynamic Marketing Technology Product Owner to join the Global Digital MarTech Delivery team This role is pivotal in spearheading MarTech delivery efforts on behalf of our Marketing Strategy stakeholders. The ideal candidate will have a strong background in Salesforce Marketing Cloud capabilities and be adept at client-facing interactions with technical developers and executive leadership. This role reports to the AVP, Digital MarTech Delivery Lead, and operates on a hybrid work schedule (3 days in office/2 days remote) reporting to Exchange Place, Jersey City, NJ. Occasional travel will be required. Key Responsibilities Requirements Gathering Champion the requirements-gathering process for marketing automation projects. Collaborate with stakeholders to understand business needs and translate them into actionable requirements for the MarTech development team. Knowledgeable in Salesforce Marketing Cloud capabilities to streamline requirements gathering - informing Marketing stakeholders of technical optimizations to mitigate risk and increase ROI of SFMC. Campaign Development and Execution Develop and maintain a strategy including clear objectives, and a roadmap to deliver the strategy Work closely with respective channel teams to coordinate the development and execution of capabilities that support marketing campaigns. Ensure that all deliverables align with the overall marketing strategy and objectives. Project Management Operate within an Agile project management framework, co-championing responsibilities like: Managing the development team backlog. Collaborating with Business Analysts and Solution Architect to create JIRA Epics and Stories based on requirements scope. Participate and co-host in Sprint Planning and Retrospective sessions. Cross-Functional Collaboration Foster strong relationships with Technology and Strategy teams to ensure alignment and successful project delivery. MarTech Delivery team ambassador across the global markets. Client-facing and Reporting Engage with leadership team members to provide updates and status reports on key programs. Present progress, challenges, and solutions in a clear and professional manner. Leveraging SQL and analytics skills to continuously measure the effectiveness of marketing automation campaigns, providing thought leadership and learnings. QUALIFICATIONS ABOUT US Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment. Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity