Technical Operations Manager

WCVB Channel 5, the ABC affiliate in Needham, MA,  seeks an experienced people- and product-focused leader to join the Engineering team. The Technical Operations Manager will work directly with our talented and award-winning group of broadcast professionals for both on-air production and special projects. This position reports directly to the Director of Engineering.

Job Duties

• Supervise, provide feedback to and complete annual performance reviews for Technical Directors, Audio Operators, Floor Directors, Master Control Operators, and other technicians as assigned.
• Act as hiring manager for Studio and Master Control Operations positions.
• Work with Engineering Department Crew Chiefs to manage scheduling and cross-training, balancing operational needs with cost considerations.
• Plan and execute technical aspects of special projects, both in-studio and remote, including: political debates, severe weather, telethons, America’s Hometown Thanksgiving Parade, Boston’s Holiday Lights, and The Boston Marathon.
• Serve as liaison to other departments for event planning and coordination.
• Regularly review our on-air product with the team.
• Curate and communicate standard operating procedures.
• Provide input and assist in planning of capital improvement projects.

Requirements

• Ability to navigate a fast-paced, highly collaborative, and often stressful work environment.
• Excellent written and verbal communication skills.
• Attention to detail.
• A customer service attitude.
• High ethical and professional conduct standards.
• Track record of successful team and project management.
• Must be willing to work varied hours when called upon to support station initiatives and programming.
• Limited travel, including air travel, for special events and company-sponsored training.
• This is an in-person position and does not include hybrid or remote work.
• Prior role as a supervisor, manager, or other leadership in a broadcast, cable network or live production facility.
• Military experience will be considered:
  • Veterans and reservists with prior military broadcast experience and/or completed training at the Defense Information School are welcome to apply. 
  • DINFOS staff and instructors with leadership skills would be strongly considered.

Diversity Statement

At Hearst Television we tell stories every day. Stories about people of all cultures, backgrounds, perspectives, and identities. That's why, behind the scenes, we believe in being an organization as diverse and varied as the audience we reach, ensuring that the content we create is more compassionate, and more representative of the communities we serve.

Benefits

Hearst's benefit programs are modern, flexible and designed to focus on you. As a Hearst employee, you and your spouse or partner or dependents would have access to the following benefits.

• Medical | Dental | Vision
• 401(k) matching
• Emotional Wellness Support
• Paid Time Off
• Paid Parental Leave
• LGBTQ+ Health Services
• Additional benefits to meet your and your family's needs