Audio-Visual Engineer

Maxonic maintains a close and long-term relationship with our direct client. In support of their needs, we are looking for an Audio-Visual Engineer

Job Description:

Job Title: Audio-Visual Engineer

Job Type: Contract

Job Location: San Francisco, CA or Los Angeles, CA or Bellevue, WA or Atlanta, GA or Chicago, IL or Dallas, TX

Work Schedule: Hybrid 3 days in office

Pay Rate: $45/hr on W2 and $55/hr to $58/hr on C2C

We are looking for an Audio-Visual Engineer to aid design, buildout, maintenance, and support towards conference rooms and specialized AV systems, built around MS Teams. We strive to enhance the employee experience by modernizing our video conferencing systems for the hybrid world. Our responsibility is to ensure that everyone can securely and effectively collaborate in real-time from anywhere, we pride ourselves in thinking outside of the box and pushing technical boundaries to build the future of hybrid work!

Responsibilities:

• You will be to support the AV environment in our global offices and warehouse. You will help drive our global AV standards, be able handle escalated AV break-fix issues, aid with solution design, work on office build outs, and provide the necessary support under our global support model.
• Help the team improve efficiency, service delivery, and the end-user experience.
• We are looking for someone who can be a major contributor towards the end-user experience, standardize our systems and practices, and who possesses a passion for AV technology.
• This role will also be key in representing AV across IT. This role would partner closely with Workplace, Information Security, and other internal stakeholders.
• We would like someone that is not solely a team player, but demonstrates quality leadership, showcases critical thinking and curiosity while problem solving, contributes to a collective solution-oriented attitude, and maintains foresight of effective communication.
• This is a full-time, hybrid position. You are expected to work at the closest office to you 3 days a week: San Francisco, Chicago, Bellevue, Dallas, Atlanta, Los Angeles.

Qualifications:

• 3+ of AV Engineering experience in MS Teams and Poly required
• 2+ VoIP/Telephone experience in RingCentral, Zoom Phone or 8x8 would be ideal.
• Proven IT AV Support experience interfacing with end-users to fix technical issues, performing preventative maintenance, and improving related processes.
• Proven first-response experience troubleshooting AV systems, providing end-user training, and providing technical support for corporate events.
• Proven experience helping with large-scale roll-outs, deploying/installing new solutions, and/or improving operational workflows.
• Strong knowledge of modern AV fundamentals, signal flow, network protocols, and IT administration.
• Strong verbal and written communication, experience with data analysis, reports, and presentations.
• 5+ years as an audio-visual technician/specialist for a corporate enterprise company or AV integration company to corporate clients.
• Proven L2 troubleshooting of corporate AV systems towards diagnosis, remediation/escalation, and root-cause analysis.
• Proven L2 system admin ability to navigate admin tools and configure/test changes for both hardware systems and related SaaS platforms.
• Experience with opening new offices, managing AV integrators in design meetings and on scope deliverables, and performing system commissioning.
• Experience with AV design, CAD drawings, deciphering schematics, performing design mark-ups, and illustrating ideas in a visual manner.
• Experience with scaling new processes and creating efficiencies, can lead efforts to improve work streams and conduct operational training.
• Showcased L3 ability to plan mitigation for deep rooted and/or systemic problems and drive new solutions/enhancements at scale.
• Familiar knowledge with Apple OS and Windows OS as it applies to corporate AV systems, imaging/provisioning, capturing logs, and using the Microsoft Suite.
• Familiar knowledge with AV hardware: Crestron or Poly. This includes their product line, navigating internal settings, installing firmware, and uploading code.
• Familiar knowledge with software MS Teams, Google Suites, Poly Lens.

About Maxonic:

Since 2002 Maxonic has been at the forefront of connecting candidate strengths to client challenges. Our award winning, dedicated team of recruiting professionals are specialized by technology, are great listeners, and will seek to find a position that meets the long-term career needs of our candidates. We take pride in the over 10,000 candidates that we have placed, and the repeat business that we earn from our satisfied clients.

Interested in Applying?

Please apply with your most current resume. Feel free to contact Shubham (shubham.s@maxonic.com / (510) 955-1056 ) for more details