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RTA US

Content Writer Job at RTA US in San Francisco

RTA US, San Francisco, CA, United States


Job Description

Job Description

Job Title: Content Writer
Location: Remote
Pay Rate: $ 44 - 48 / hour
Contract Duration: 6 months

Responsibilities:

  • Write, edit, and proofread help content that is clear, concise, and aligns with voice and writing standards.
  • Manage multiple projects, including the publishing, editing, and maintenance of content on the Help Center and Policy site.
  • Conduct content audits, publish using the content management tool, troubleshoot publishing issues, and resolve them as needed.
  • Stay informed on product and policy updates, and effectively communicate these changes following the brand, writing, and regulatory guidelines.
  • Adhere to formatting, publishing, and translation best practices.
  • Collaborate with cross-functional teams to ensure content is reviewed, approved, published promptly, and translated for a global audience.

Required Skills:

  • Experience creating and maintaining content for a help center or knowledge base.
  • Technical writing expertise, particularly in policy, compliance, privacy, regulatory standards, or trust and safety.
  • Ability to translate complex product or technical information into user-friendly help articles.
  • Proven experience collaborating with various internal or external partners (e.g., support, policy, project management, engineering, localization) to meet project deadlines.
  • Strong problem-solving skills with the ability to quickly identify, prioritize, and resolve issues independently.
  • High level of professionalism, sound judgment, and integrity.
  • Detail-oriented with an ability to see how individual updates and topics fit within the broader context of safety, support, and brand tone.
  • Curiosity and eagerness to learn with the capacity to grasp complex technical concepts.

#LI-SH5

Company Description
As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty.

Equal Employment Opportunity Statement
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts.

Company Description

As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty. \r\n \r\nEqual Employment Opportunity Statement \r\nAs a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. \r\nPride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts.