Research Content Innovation Specialist Job at Venable LLP in Chicago

You're looking for a change, and so are we. At Venable, we know that every new hire brings valuable experience, new perspectives, and a chance to raise the bar on our approach to how we work. That's why we're looking for a Research Content Innovation Specialist to help us meet the firm's evolving research needs.

The ideal candidate will be responsible for...

RESOURCE MANAGEMENT

• Participating in the evaluation of new-to-market and updated versions of resources to determine potential value to firm.
• Assisting Sr. Digital Solutions Analyst with acquisition, implementation, processing, and inventory management of legal materials. Maintaining accurate records of resources, including password creation, ensuring accessibility and adherence to established policies and procedures.
• Coordinating with IT to ensure the proper integration of library systems within the wider institutional technology infrastructure. Troubleshooting access problems, resolving technical glitches, and offering guidance on using technologies effectively to research staff and resource users.
• Assisting in developing and documenting workflows to improve operational efficiency.

RESOURCE DISCOVERY & CONTENT INNOVATION

• Innovating new ways to manage and deliver content, ensuring discovery through website, catalog, and other discovery tools, especially pathfinders and customized practice group site pages to highlight available resources and research tools.
• Creating information-based solutions and hubs that add value for attorneys while increasing firm usage of research platforms, titles, and tools.
• Leveraging request statistics and user interviews to create new ways to deliver and manage legal content, ensuring continued relevance to the firm's needs.
• Collaborating with the Sr. Research Analyst for Training and Outreach to recommend topics and coordinating training sessions. Creating and updating training materials, ensuring they reflect the latest technologies and procedures.
• Implementing and utilizing generative AI tools to enhance content creation, management, and distribution.
• Staying current with emerging trends in generative AI and integrating applicable technologies into department processes.

The successful candidate will demonstrate...

• A minimum of 3 years of experience with legal and corporate research databases and tools (i.e. Westlaw, Lexis, Bloomberg Law, etc.).
• Ability to master new technologies and/or assist users on new technologies/systems.
• Excellent communication skills, both written and verbal.
• Strong organizational skills and attention to detail.
• Must be able to work in a fast-paced environment with demonstrated ability to coordinate multiple projects and initiatives simultaneously while meeting deadlines and business objectives.
• Outstanding customer services skills, ability to think quickly and proactively.
• Ability to work collaboratively in a team-based environment.

Committing your time and talent is no small matter-at Venable, we know that superior client service begins with an investment in our people. Our competitive compensation, robust benefits, and programs that support our employees' well-being, families, and futures reflect our dedication to prioritizing the whole person, not just the professional.

Venable's benefits package includes medical, dental, vision, disability, life insurance, flexible spending and healthcare savings accounts, 401(k) with firm profit share, paid time off, firm paid holidays, wellness and personal advocacy programs, family planning resources and leave programs, tuition reimbursement, and more. New employees are provided a detailed orientation to the firm's benefit offerings upon hire.

Here, we strive to offer the kind of care that radiates, from our colleagues to our clients, to our communities, so that success finds everyone.

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Skill and Experience Qualifications:

• 3 years of experience in with legal and corporate research databases and tools.
• Ability to master new technologies and/or assist users on new technologies/systems.
• Ability to work collaboratively in a team-based environment.
• Excellent communication skills, both written and oral.
• Must be able to work in a fast-paced environment with demonstrated ability to coordinate multiple projects and initiatives simultaneously while meeting deadlines and business objectives.
• Outstanding customer services skills, ability to think quicky and proactively.
• Strong organizational skills and attention to detail.

Physical Requirements:

• Work is mainly sedentary