Design Operations Lead Job at StubHub in New York

What You've Done

• Successfully led the design of complex digital products or features, with a focus on delivering intuitive, user-friendly experiences.
• Demonstrated ability to translate user research and insights into innovative design solutions that drive business goals and improve key metrics.
• Built and maintained design systems or component libraries to ensure consistency and efficiency in design workflows.
• Effectively managed and mentored a team of designers, fostering a culture of collaboration, creativity, and continuous improvement.
• Collaborated closely with cross-functional teams to deliver high-quality design solutions on time and within budget.
• Conducted usability testing, design reviews, and post-launch evaluations to iterate and improve product designs based on user feedback and data analysis.

What You'll Do

• Define and champion a compelling design vision for our maps product that enhances the fan experience and supports business objectives, leveraging greenfield designs and fostering innovation.
• Conduct user research, gather feedback, and analyze user behavior to inform design decisions and create intuitive, user-friendly seating maps.
• Develop high-fidelity designs, user interfaces, and interactive prototypes that elevate the visual appeal and usability of our maps product, while fostering innovation and pushing the boundaries of traditional design.
• Establish and maintain a robust design system for seating maps, ensuring consistency, scalability, and efficiency in design workflows, while enabling innovation and experimentation.
• Collaborate closely with product managers, engineers, data scientists, and other stakeholders to define requirements, prioritize features, and deliver impactful design solutions that drive innovation and enhance the fan experience.
• Lead and mentor a team of talented designers, providing guidance, feedback, and support to foster their growth and development, while empowering them to explore new ideas and approaches.
• Stay informed about industry trends, emerging technologies, and best practices in design, and leverage insights to continuously enhance our maps product, while driving innovation and exploring new opportunities for growth.
• Conduct thorough design reviews, usability testing, and post-launch evaluations to identify areas for improvement and optimize the fan experience, while fostering a culture of innovation and experimentation

What We Offer

• Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
• Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions.
• Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.
• Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.
• Team-Building Events: Engage in vibrant team events that foster camaraderie and collaboration, creating an atmosphere where your professional and personal growth are celebrated.