INSPYR Solutions
Change Management & Communications - Change Management Specialist
INSPYR Solutions, Minneapolis, Minnesota, United States, 55402
Title: Change Management & Communications
Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.Location: Minneapolis, MN 55402Duration: 6+ Month contractCompensation: $21.00Work Requirements: US Citizen, GC Holders or Authorized to Work in the US
The Commercial Customer Service Banker is the primary contact for commercial banking customers utilizing Treasury Management, depository and loan services. Maintains and expands the relationship with customers by providing overall customer support services. Works proactively to identify potential problems, compliance issues, and to maximize client satisfaction and encourage expansion of the relationship. Identifies products and services that meet customer's needs. Develops working knowledge of assigned area and accounts through frequent client contact and execution of standard departmental procedures. Ability to support customers in navigating Treasury Management products inclusive of all on-line platforms.
Duties and Responsibilities Include: Service customers phone and email inquiriesAssist customers in navigating on-line platforms and all Treasury Management products utilizing the Bank's servicing tools such as emulation and co-browseAssist customers with their deposit and loan questionsMaintain appropriate technical understanding of bank systemsRegularly attend trainings to support/expend knowledge base
Preferred Skills/Experience: Excellent verbal, written, and interpersonal communication skillsFINANCIAL INDUSTRY/BANKING BACKGROUND REQUIREDOutstanding customer service and problem resolution skillsProficient computer skills, especially Microsoft office applicationsExperience with department-specific systemsAdvanced knowledge of departmental and bank products and servicesTechnical support and/or cobrowse skillsPreferred understanding of digital capabilities with experience in Information Technology environmentKnowledge of Treasury Management Products/Services with preferred experience with GTM and Operations
Basic Qualifications: Associate degree, or equivalent work experienceThree to five years of experience in financial services industry
EDUCATION REQUIREMENTS:A.S. DEGREE (Minimum) Preferred, or equivalent work experience - no specific field or area of study
Our benefits package includes: Comprehensive medical benefitsCompetitive pay, 401(k)Retirement plan…and much more!
About INSPYR SolutionsTechnology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
#IND-TELECOM
Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.Location: Minneapolis, MN 55402Duration: 6+ Month contractCompensation: $21.00Work Requirements: US Citizen, GC Holders or Authorized to Work in the US
The Commercial Customer Service Banker is the primary contact for commercial banking customers utilizing Treasury Management, depository and loan services. Maintains and expands the relationship with customers by providing overall customer support services. Works proactively to identify potential problems, compliance issues, and to maximize client satisfaction and encourage expansion of the relationship. Identifies products and services that meet customer's needs. Develops working knowledge of assigned area and accounts through frequent client contact and execution of standard departmental procedures. Ability to support customers in navigating Treasury Management products inclusive of all on-line platforms.
Duties and Responsibilities Include: Service customers phone and email inquiriesAssist customers in navigating on-line platforms and all Treasury Management products utilizing the Bank's servicing tools such as emulation and co-browseAssist customers with their deposit and loan questionsMaintain appropriate technical understanding of bank systemsRegularly attend trainings to support/expend knowledge base
Preferred Skills/Experience: Excellent verbal, written, and interpersonal communication skillsFINANCIAL INDUSTRY/BANKING BACKGROUND REQUIREDOutstanding customer service and problem resolution skillsProficient computer skills, especially Microsoft office applicationsExperience with department-specific systemsAdvanced knowledge of departmental and bank products and servicesTechnical support and/or cobrowse skillsPreferred understanding of digital capabilities with experience in Information Technology environmentKnowledge of Treasury Management Products/Services with preferred experience with GTM and Operations
Basic Qualifications: Associate degree, or equivalent work experienceThree to five years of experience in financial services industry
EDUCATION REQUIREMENTS:A.S. DEGREE (Minimum) Preferred, or equivalent work experience - no specific field or area of study
Our benefits package includes: Comprehensive medical benefitsCompetitive pay, 401(k)Retirement plan…and much more!
About INSPYR SolutionsTechnology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
#IND-TELECOM