Texas Workforce Commission is hiring: UI Content Writer (Hybrid) in Austin

WHO WE ARE:
Texas Workforce Commission connects people with careers across the state. We are based in Austin on the grounds of the Texas State Capitol. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. The position may be eligible to telework in the Austin area but not guaranteed. This position is based at 1411 Brazos St, Austin, Texas.

You must be a Texas resident to work for the Texas Workforce Commission or be willing to relocate to Texas.

WHO YOU ARE:
An experienced professional content writer with print and web publication experience who excels in writing and developing compassionate communication materials for a diverse audience. You thrive either working on your own or with our team and enjoy developing professionally. Note: This is not an entry-level position.

WHAT YOU WILL DO:
Write and produce customer-friendly content including internet pages, publications, standard operating procedures, public outreach, training materials, and policies for the Unemployment Insurance Division. The work also includes researching, organizing, and editing according to AP Style, as well as making documents accessible. The Technical Writer I-II performs complex to advanced (senior-level) writing. Works under general to limited supervision, with moderate to considerable latitude for the use of initiative and independent judgment. Telework is not guaranteed.

YOU WILL BE TRUSTED TO:
-Communicate with diverse groups of customers across Texas, including individuals and employers.
-Rewrite complex language and jargon and into clear, concise, and easy-to-read plain language.
-Work on communication projects with team members and UI Division staff and management.
-Develop creative projects that include collaboration on dynamic designs and engaging language.
-Possibly provide guidance to others.
- Perform related work as assigned.

YOU QUALIFY WITH:
-Technical Writer I: Six months of full-time experience in technical writing, journalism, or communications work.
-Technical Writer II: One year of full-time experience in technical writing, journalism, or communications work.
-Both Levels: Relevant academic credits may be applied toward experience qualifications for this position.

YOU ARE A GREAT FIT WITH:
-One to three years' professional experience as a writer
-Experience writing for diverse audiences, both individuals and to a wider public audience
-Strong research and interview skills
- Strong skills in proofreading and editing one's own work as well as others'
-Expert skills in grammar, spelling and punctuation
-Experience with the AP Style Guide and/or the Chicago Manual of Style
-Strong attention to detail
- Experience in print publishing, publication design and/or web publishing
-Being a motivated self-starter able to conceptualize, propose and initiate new procedures and work quickly while managing multiple priorities and frequent interruptions
-Professional experience working with communications software, including Microsoft Office, Adobe Creative Cloud, and web design tools

YOU GAIN:
- A Family Friendly Certified Workplace.
- Competitive starting salary: $4,020.33-$4,523.17/month
- Defined Retirement Benefit Plan
- Optional 401(k) and 457 accounts
- Medical Insurance
- Paid time off, including time for vacation, sick and family care leave
- Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.

Duty requires up to 10% travel within the state of Texas and the ability to lift 15 pounds. Will work 40 hours a week during hours of operation Monday through Friday, 7:00 AM to 6:00 PM. Occasional overtime (evenings, weekends, and holidays) may be required. Management will set schedule. TWC may use all available information, including past unemployment claims, to evaluate an applicant's suitability for the position. Incomplete applications may not be considered. Interview will include writing and editing skills exercise.
PLEASE NOTE: All applications should contain complete job history entries, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.

VETERANS:
Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_InformationandCommunication.pdf

HOW TO APPLY:
To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo.
TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.