Marketing and Sales Associate

We have quickly become one of the fastest-growing sales and marketing firms in the Inland Empire business world. Due to increased client demand and recent expansions, we have several account executive positions open. The Marketing and Sales Associate position is considered an entry-level position meaning thorough training is provided. We believe that our fun, upbeat atmosphere develops individuals rapidly and builds both personal and professional relationships.Previous consulting, marketing, and sales experience is a plus but not necessary. All staff begin their career as entry-level account representatives because we only promote from within. Each Marketing and Sales Associate gets equipped with the industry and client knowledge necessary for success through entry-level training on consumer preferences, sales, customer service, market trends, and business practices. If you are looking for interpersonal work, exciting problem-solving, business development, and client evolution, the Marketing and Sales Associate position is for you!Entry Level Marketing and Sales Associate Responsibilities:Deliver an exceptional customer experience - ask questions to understand the customer's lifestyle and personal needs, encourage open communication and honesty, and provide product recommendations specifically curated to address their needs and drive salesMeet with customers daily and enter each interaction with the highest degree of courtesy, professionalism, and kindnessTrack and process new orders, account upgrades, and escalate customer complaints to the appropriate departmentMaintain a broad working knowledge of all products, services, and promotions available to our customers and stay current on industry-related newsParticipate in daily training sessions, virtual networking opportunities, and conference calls to review and discuss customer satisfaction targets, areas for improvement within the customer experience, and streamlining technical support.May assist in onboarding, training, and mentoring new employees contingent on the success and reputation you build within our firm and amongst our clients and customersPerform other duties as assigned by Senior ManagementJob Requirements:Must have an Associate’s or bachelor’s degree in graphic design, communications or related field or equivalent work experienceIs able to work well within a team environment, have good communications skills and is able to take creative directionAbility to meet tight deadlines and handle constructive criticismGeneral marketing experienceExcellent writing and editing skillsMust be able to work full-time hoursAbility to excel in unsupervised solo assignments as well as team projects.Must be able to work in an energetic, fast-paced environment.Assist team with brainstorming, marketing, branding, and advertising strategies#LI-Onsite