Swoon
User Experience Researcher
Swoon, Chicago, Illinois, United States, 60290
CLIENT : Global Industry Leader & Fortune 500 CompanyTYPE : ContractLENGTH : 12mos + potential to extend or convertLOCATION : Remote - CST HoursRATE : $60ph W2 + Benefits / $66ph C2C / Self-CorpRole Overview :A global leader in the
digital products
space is seeking an experienced
UX Researcher
to support an
Advanced Troubleshooting program
and broader
digital product portfolio . This fully remote role will involve conducting user research to influence design decisions, working with cross-functional teams, and contributing to the creation of seamless, user-centered experiences.Key Responsibilities :Lead
user research
efforts across multiple product lines, including gathering and analyzing data through
lab studies ,
ethnography ,
surveys , and
customer feedback .Collaborate with
Designers ,
Product Managers , and
Engineers
to identify and prioritize research opportunities in a fast-paced, evolving environment.Synthesize research findings into actionable insights, creating
executive summaries ,
journey maps ,
personas , and
user flows .Advocate for user-centered design practices, ensuring insights drive the development of intuitive and impactful digital experiences.Why This Role?Work on complex digital products : Gain exposure to challenging projects that influence the user experience of enterprise-level applications and solutions.Professional development : Work alongside industry leaders in UX research and design, gaining valuable experience in a globally recognized, forward-thinking organization.Impact : Directly shape products that serve millions of users worldwide, contributing to a seamless and effective user experience.Candidate Requirements :Education & Experience :Bachelors Degree
in a related field.8+ years
of experience in
UX Research
or similar roles, with proven expertise in both
qualitative
and
quantitative
research methods.Technical Skills
(Required):5+ years
of hands-on experience in
user research , including conducting
unmoderated interviews .Experience working on
complex digital applications
such as
eCommerce
or
enterprise management software .Proven ability to
synthesize user data
and present insights to
multi-level stakeholders .Familiarity with tools like
UserTesting ,
Miro ,
Dovetail ,
Airtable , and other research platforms.Soft Skills
(Required):Strong
communication
and
collaboration
skills, with the ability to influence design practices across teams.Proactive problem-solving
mindset, with the ability to provide actionable recommendations.Strong interpersonal skills and the ability to work effectively in a
cross-functional team .Work Environment :Fully remote position with a
human-centered design
focus.Collaborate with a team of UX researchers and interact with stakeholders from around the globe.Apply Today :If youre passionate about
UX research
and want to contribute to
innovative digital products , this is your opportunity! Join a forward-thinking company, collaborate with talented teams, and shape the future of user experiences.
digital products
space is seeking an experienced
UX Researcher
to support an
Advanced Troubleshooting program
and broader
digital product portfolio . This fully remote role will involve conducting user research to influence design decisions, working with cross-functional teams, and contributing to the creation of seamless, user-centered experiences.Key Responsibilities :Lead
user research
efforts across multiple product lines, including gathering and analyzing data through
lab studies ,
ethnography ,
surveys , and
customer feedback .Collaborate with
Designers ,
Product Managers , and
Engineers
to identify and prioritize research opportunities in a fast-paced, evolving environment.Synthesize research findings into actionable insights, creating
executive summaries ,
journey maps ,
personas , and
user flows .Advocate for user-centered design practices, ensuring insights drive the development of intuitive and impactful digital experiences.Why This Role?Work on complex digital products : Gain exposure to challenging projects that influence the user experience of enterprise-level applications and solutions.Professional development : Work alongside industry leaders in UX research and design, gaining valuable experience in a globally recognized, forward-thinking organization.Impact : Directly shape products that serve millions of users worldwide, contributing to a seamless and effective user experience.Candidate Requirements :Education & Experience :Bachelors Degree
in a related field.8+ years
of experience in
UX Research
or similar roles, with proven expertise in both
qualitative
and
quantitative
research methods.Technical Skills
(Required):5+ years
of hands-on experience in
user research , including conducting
unmoderated interviews .Experience working on
complex digital applications
such as
eCommerce
or
enterprise management software .Proven ability to
synthesize user data
and present insights to
multi-level stakeholders .Familiarity with tools like
UserTesting ,
Miro ,
Dovetail ,
Airtable , and other research platforms.Soft Skills
(Required):Strong
communication
and
collaboration
skills, with the ability to influence design practices across teams.Proactive problem-solving
mindset, with the ability to provide actionable recommendations.Strong interpersonal skills and the ability to work effectively in a
cross-functional team .Work Environment :Fully remote position with a
human-centered design
focus.Collaborate with a team of UX researchers and interact with stakeholders from around the globe.Apply Today :If youre passionate about
UX research
and want to contribute to
innovative digital products , this is your opportunity! Join a forward-thinking company, collaborate with talented teams, and shape the future of user experiences.