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Swoon

User Experience Researcher

Swoon, Chicago, Illinois, United States, 60290


CLIENT : Global Industry Leader & Fortune 500 Company TYPE : Contract LENGTH : 12mos + potential to extend or convert LOCATION : Remote - CST Hours RATE : $60ph W2 + Benefits / $66ph C2C / Self-Corp Role Overview : A global leader in the

digital products

space is seeking an experienced

UX Researcher

to support an

Advanced Troubleshooting program

and broader

digital product portfolio . This fully remote role will involve conducting user research to influence design decisions, working with cross-functional teams, and contributing to the creation of seamless, user-centered experiences. Key Responsibilities : Lead

user research

efforts across multiple product lines, including gathering and analyzing data through

lab studies ,

ethnography ,

surveys , and

customer feedback . Collaborate with

Designers ,

Product Managers , and

Engineers

to identify and prioritize research opportunities in a fast-paced, evolving environment. Synthesize research findings into actionable insights, creating

executive summaries ,

journey maps ,

personas , and

user flows . Advocate for user-centered design practices, ensuring insights drive the development of intuitive and impactful digital experiences. Why This Role? Work on complex digital products : Gain exposure to challenging projects that influence the user experience of enterprise-level applications and solutions. Professional development : Work alongside industry leaders in UX research and design, gaining valuable experience in a globally recognized, forward-thinking organization. Impact : Directly shape products that serve millions of users worldwide, contributing to a seamless and effective user experience. Candidate Requirements : Education & Experience : Bachelors Degree

in a related field. 8+ years

of experience in

UX Research

or similar roles, with proven expertise in both

qualitative

and

quantitative

research methods. Technical Skills

(Required): 5+ years

of hands-on experience in

user research , including conducting

unmoderated interviews . Experience working on

complex digital applications

such as

eCommerce

or

enterprise management software . Proven ability to

synthesize user data

and present insights to

multi-level stakeholders . Familiarity with tools like

UserTesting ,

Miro ,

Dovetail ,

Airtable , and other research platforms. Soft Skills

(Required): Strong

communication

and

collaboration

skills, with the ability to influence design practices across teams. Proactive problem-solving

mindset, with the ability to provide actionable recommendations. Strong interpersonal skills and the ability to work effectively in a

cross-functional team . Work Environment : Fully remote position with a

human-centered design

focus. Collaborate with a team of UX researchers and interact with stakeholders from around the globe. Apply Today : If youre passionate about

UX research

and want to contribute to

innovative digital products , this is your opportunity! Join a forward-thinking company, collaborate with talented teams, and shape the future of user experiences.