Crystal Lake Community Management, Inc.
Community Manager Job at Crystal Lake Community Management, Inc. in Portland
Crystal Lake Community Management, Inc., Portland, OR, United States
The Community Manager will serve as the HOA Board of Directors' representative and liaison to meet the needs and expectations of assigned communities. This position is responsible for overseeing, managing and delegating day to day community operations and all essential functions listed below.
Essential Functions
•Act as Board of Director Liaison and Homeowner contact
•Prepare meeting agenda and exhibits and meeting minutes
•Attend all Board of Directors Meetings (many are in the evening)
•Keep website updated with current minutes, financials and resolutions
•Identify budget and reserve projects for each assigned community
•Coordinate project, scope of work and bids to complete projects in the budget year
•Approve and codes invoices accurately
•Review financials, monthly or quarterly, as applicable
•Budget preparation with Board and Accounting
•Reserve Study update annually
•Conduct site visits to assigned communities to ensure standards and compliance
•Prepare bi-weekly status reports
•Facilitate monthly team meetings
Qualifications
•Bachelor Degree preferred, or equivalent work experience
•1+ years of community management experience preferred
•3+ years of customer service experience required
•Advanced Knowledge of Microsoft Word, Excel, and Outlook
•Excellent written and verbal communication skills
•Excellent administration and organizational skills
•Ability to maintain professional composure at all times
•Ability to communicate effectively with groups
•Work independently without direct supervision
•Excellent customer care skills
•Must have valid driver license and acceptable driving record
Essential Functions
•Act as Board of Director Liaison and Homeowner contact
•Prepare meeting agenda and exhibits and meeting minutes
•Attend all Board of Directors Meetings (many are in the evening)
•Keep website updated with current minutes, financials and resolutions
•Identify budget and reserve projects for each assigned community
•Coordinate project, scope of work and bids to complete projects in the budget year
•Approve and codes invoices accurately
•Review financials, monthly or quarterly, as applicable
•Budget preparation with Board and Accounting
•Reserve Study update annually
•Conduct site visits to assigned communities to ensure standards and compliance
•Prepare bi-weekly status reports
•Facilitate monthly team meetings
Qualifications
•Bachelor Degree preferred, or equivalent work experience
•1+ years of community management experience preferred
•3+ years of customer service experience required
•Advanced Knowledge of Microsoft Word, Excel, and Outlook
•Excellent written and verbal communication skills
•Excellent administration and organizational skills
•Ability to maintain professional composure at all times
•Ability to communicate effectively with groups
•Work independently without direct supervision
•Excellent customer care skills
•Must have valid driver license and acceptable driving record