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Clarity Consultants

Content Coordinator

Clarity Consultants, New York, New York, United States,


We are working with our client in locating a Content Coordinator to to assist with a project to create AI-generated answers to HR questions. The platform with initially launch in Mexico and expand to other regions such as Canada or the UK. The role focuses on creating knowledge articles from existing content based on common employee questions and answers provided by Subject Matter Experts (SMEs).

Role Requirements:

Top Skills and Experience :Highly organized and detail-orientedStrong written communication skills and the ability to simplify complex informationInterpersonal skills, particularly in reaching out to SMEs and obtaining necessary contentProactive in seeking help when needed and comfortable asking questionsStrong interpersonal skills, particularly in onsite settings with SMEsFamiliarity with Microsoft Suite, including Teams, Excel, and WordNice to Have :Proficiency in Spanish and/or French Canadian

Daily Activities :Collaborate with SMEs to gather answers to frequently asked employee questionsTransfer information into article templates, ensuring quality and consistencyApply critical thinking to clarify and expand content where neededMaintain effective communication with SMEs to fill content gaps or validate information

Deliverables :Compiled knowledge articles in standardized templates (e.g., Word documents)Consolidated content tracking in Excel, as needed for monitoring progress and article status

Hardware and Licensing :Client will provide necessary equipment, including tool licenses and laptop

This role is ideal for an individual with excellent organizational skills, attention to detail, and the ability to communicate effectively with cross-functional teams, ensuring the successful rollout.

Start Date:

ASAPDuration:

1 yearHours:

40 hours per weekLocation:

Virtual

The pay range is $35 to $40 per hour on a W2 basis. Individual pay is determined by a number of factors, including but not limited to skill set, depth of experience, relevant education, certifications and specific work location.

NOTE: 100% Virtual PositionsDue to the nature of this virtual position, we anticipate a high number of responses from interested applicants. We may not be able to personally respond to your inquiry immediately but please know that your resume and email responses will be reviewed.

Clarity Consultants is an Equal Opportunity, Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

About Us:Clarity Consultants takes your L&D objectives from vision to reality. Our elite consultants deliver game-changing strategies and life-changing training. The world’s most forward-thinking companies trust Clarity to design, develop, and deploy programs that create more engaged and future-ready employees. For more than 25 years, we’ve managed projects touching every element of learning and talent development, including instructional design, eLearning, live facilitation, LMS, organizational development, and change management

If the above opportunity is not a good fit for you and you are a learning and development or creative professional, visit www.clarityconsultants.com/how-to-join to join our talent network.

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