Head of User Experience

Company Overview: Join a leading financial services organization dedicated to transforming the way consumers interact with financial products and services. We are committed to delivering innovative, customer-centric solutions that meet the evolving needs of our clients. We are seeking a visionary Head of User Experience (UX) to lead and grow our UX team, driving design excellence across our lending products and services. Position Overview: As the Head of User Experience, you will be responsible for shaping and executing the UX strategy for our consumer lending products. You will lead a talented team of UX designers, researchers, and strategists to create intuitive, engaging, and seamless user experiences that align with our business goals and customer needs. Your leadership will play a critical role in ensuring our products remain competitive and user-friendly in a rapidly changing financial landscape. Key Responsibilities: Leadership & Strategy: Develop and execute a comprehensive UX strategy that supports the company’s business objectives and enhances the user experience across all lending products. Team Management: Lead, mentor, and grow a diverse team of UX professionals, fostering a collaborative and innovative design culture. User Research: Oversee the planning and execution of user research and testing, ensuring insights are effectively integrated into the design process. Design Excellence: Drive the design process from concept to delivery, ensuring high design quality standards, usability, and accessibility. Collaboration: Work closely with cross-functional teams, including product management, engineering, and marketing, to ensure alignment on project goals and deliverables. Innovation: Stay ahead of industry trends and emerging technologies, incorporating best practices and new methodologies to enhance the UX of our products. Stakeholder Communication: Present UX strategies, design solutions, and user insights to senior leadership, advocating for user-centric design principles. Qualifications: Experience: 8 years of experience in UX design, with a minimum of 4 years in a leadership role within the financial services industry or a similar field. Education: Bachelor’s degree in Design, Human-Computer Interaction, Psychology, or a related field. A Master’s degree is preferred. Leadership: Proven experience leading and managing UX teams, with a track record of driving design innovation and improving user experiences. Skills: Strong understanding of user-centered design principles, UX research methodologies, and design thinking processes. Communication: Excellent communication and presentation skills, with the ability to articulate complex design concepts to non-design stakeholders. Tools: Proficiency in UX design tools such as Sketch, Figma, Adobe XD, or similar. Mindset: A visionary and customer-centric mindset passionate about creating impactful user experiences. Benefits: - Competitive salary and bonus structure. - Comprehensive health and wellness benefits. - Opportunities for professional development and career growth. - Flexible working arrangements and work-life balance initiatives. Application Process: Interested candidates are invited to submit their resume, portfolio, and a cover letter outlining their relevant experience and vision for leading a UX team in the financial services industry. Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.