Procedure Writer and Publisher

Strategic Staffing Solutions has an immediate need with our largest Financial Services/Banking client Charlotte, NC for a Procedure Writer and Publisher in Charlotte, NC to focus on developing, reviewing, and maintaining accurate and clear procedure documentation OUR CLIENT IS READY TO INTERVIEW IMMEDIATELY MAX PAY RATE: $36/hr. W2 HYBRID WORK SCHEDULE (3 DAYS ONSITE/5 DAYS REMOTE) - IN CHARLOTTE, NC THIS ROLE IS W2 ONLY (NO CTC/CTH) TOP REQUIRED SKILLS: Proven experience in writing, editing, and publishing procedural or technical documentation. Exceptional written and verbal communication skills. Proficiency with documentation tools (e.g., Microsoft Word, Adobe Acrobat, Visio, or specialized software like Confluence or SharePoint). Strong attention to detail, organizational skills, and ability to manage multiple projects simultaneously. Basic understanding of process mapping or workflow development tools JOB OVERVIEW: We are seeking a skilled and detail-oriented Procedure Writer and Publisher to develop, review, and maintain accurate and clear procedural documentation. This role requires a strong ability to analyze processes, collaborate with subject matter experts, and ensure published content aligns with organizational standards, compliance requirements, and user needs. KEY RESPONSIBILITIES: Content Creation: Research, draft, and edit procedural documents, workflows, and policies to ensure clarity, accuracy, and adherence to company standards. Translate complex processes into user-friendly and actionable documentation. Collaboration: Partner with internal teams, including operations, compliance, and quality assurance, to gather information and validate processes. Act as a liaison between stakeholders to ensure procedures meet regulatory, operational, and training requirements. Document Management: Maintain a centralized repository for all procedures and policies, ensuring version control and timely updates. Standardize formatting, style, and language for all procedural documentation to ensure consistency. Publishing: Prepare final documents for publication in various formats (print, web, or digital). Ensure accessibility and usability of documents for all relevant audiences. Continuous Improvement: Identify opportunities to improve existing documentation and processes based on user feedback and business needs. Stay updated on industry trends and best practices in technical writing and documentation. QUALIFICATIONS: Proven experience in writing, editing, and publishing procedural or technical documentation. Exceptional written and verbal communication skills. Proficiency with documentation tools (e.g., Microsoft Word, Adobe Acrobat, Visio, or specialized software like Confluence or SharePoint). Strong attention to detail, organizational skills, and ability to manage multiple projects simultaneously. Basic understanding of process mapping or workflow development tools.