Library Team Lead Job at Copyright Clearance Center in Indianapolis

The Library Team Lead will supervise a staff of Library Assistants who perform a variety of clerical and administrative tasks to support GMP Library Records Center(s). This is a dual position in that the Team Lead will direct work and workflow to meet the needs of the client while also processing record center documents. This position is ideally suited to someone who possesses strong leadership and team building skills and strong attention to detail. This position is located onsite in downtown Indianapolis, IN

Compensation range: $41,000 - $47,000

The actual salary offer to the successful candidate will be based on job-related education, training, licensure, certifications, related experience, and other related factors.

Other compensation: Performance bonus eligible

What you will be doing:

• Supervise a staff of 10 Library Assistants
• Assist Manager with creating and maintaining “Standard Operating Procedures” documentation
• Maintain Client Sponsor relationship, supporting GMP Library objectives and contracted service levels
• File all incoming documents into proper files, generate new file folders when required, populate and keep current a database of all documents/records received into the Library, provide documents via requests on-line and visits to the Library
• As needed, purge those documents which would include removal from the shelves, transferring and organizing into boxes, logging information into the database and preparing the necessary documentation, report generation, route and distribute documents
• Day-to-day management of filing system organization including shifting files, making new folders when folders become overcrowded, ordering supplies, etc.
• Attend meetings and communicate regularly with management regarding changes as they may occur, opportunities to streamline the activities, customer service, etc.

Requirements:

• Some college desires, Associate’s or Bachelor’s degree a plus
• 2-3 years records management, data entry or filing experience; Some supervisory experience a plus
• Extraordinary attention to detail and organizational skills
• Strong leadership and team building skills, exceptional people skills, capacity to work well under pressure, ability to consistently demonstrate innovation and sound judgment when making decisions, meet deadlines and deliver on customer expectations
• Demonstrated experience with MS Office; Outlook, Word, Excel, experience with office equipment (i.e.; copier, scanner, fax, etc.).
• Flexibility in schedule during audits, ability to be called in on an emergency basis if a document is needed off-shift

A pioneer in voluntary collective licensing, CCC is a leading information solutions provider to organizations around the world. CCC works to advance copyright, accelerate knowledge, and power innovation. CCC helps organizations harness the power of data, AI, and machine learning to drive strategic decision-making, grow their businesses, and gain competitive advantage.

CCC is more than a company, it’s a community. Our smart, talented, and compassionate team members make CCC a special place to work. We invest significantly in their development and well-being to give them the resources they need to grow.

CCC is committed to a diverse, inclusive, equitable, and vibrant ecosystem that cultivates opportunity for our team and attracts talented people. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and/or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and/or veteran status, and any other characteristic protected by applicable law.

If you need accommodation for any part of the employment process because of disability, please contact our HR Department at HumanResources@copyright.com and let us know the nature of your request.