Administrator and marketing Job at Robert Half in Troy

We are seeking an Administrator and Marketing professional to join our team in Troy, New York. In this role, you will be tasked with a variety of responsibilities, ranging from customer service to marketing duties. This position is located onsite and requires a blend of technical and interpersonal skills.

Responsibilities:

• Handle phone, email, and mail correspondence, addressing customer inquiries and concerns

• Maintain an accurate record of customer interactions and transactions, updating customer accounts as necessary

• Support the team in identifying and resolving issues or discrepancies in customer accounts

• Assist in the operation of the registry system, processing customer requests

• Contribute to the company's marketing efforts, crafting social media posts and newsletters using CRM

• Collaborate with the team in planning and executing three major events a year, providing administrative support

• Ensure proper travel and media arrangements are made for team members as needed

• Maintain an organized and up-to-date calendar in Outlook

• Minimum of 3 years' experience in an administrator and marketing role

• Experience using CRM, and Dayforce are a plus

• Auditing skills are essential

• Comfortable using Social Media for marketing purposes

• Ability to handle Answering Multi-Line Phone System

• Excellent communication and interpersonal skills

• Strong organizational and time management skills

• High level of attention to detail and accuracy

• Strong problem-solving skills and initiative

• Ability to work independently and as part of a team.