BCForward is hiring: Technical Writer in Boston

BCforward is currently seeking a highly motivated Technical Writer for an Hybrid opportunity in  Boston, MA 02108

Position Title:  Technical Writer

Location:   Boston, MA 02108

Anticipated Start Date: 1-2 weeks

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 6 months

Job Type: [FULL TIME (>=40 HRS WEEKLY)], [CONTRACT], [ONSITE]

Pay Range: [$30/HR - $35.50 /HR]

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Position Description:

·         The Operational Services Division OSD is an oversight agency of the Commonwealth of MA responsible for statewide procurement. The agencys Sourcing department manages more than 100 contracts that are used statewide and also provides resources for vendors and buyers including an online procurement application information and training.

·         OSD Category Managers are each responsible for a portfolio of related contracts which they will manage through the contract lifespan. Activities include releasing the Request for Response RFR reviewing and scoring bidder responses selecting and onboarding bidders and drafting Contract User GuidesCUG to summarize useful information for the buyer community. Once the contracts are active buyers may be advised to execute a Statement of Work SOW to describe the services that will be provided for a particular project.

·         While each RFR and CUG document is for a specific contract and is therefore unique some of the language is boilerplate. Also all documents issued by OSD must contain certain required language and all RFRs and CUGs should use similar language to describe common systems and processes.

·         Therefore the Category Managers use templates to create the documents. OSD intends to continue this practice but has identified some issues. The agency would like to hire two 2 technical writers for six 6 months to work with the Sourcing department to complete a review and update of the RFR CUG and SOW templates. The writers will also be responsible for the development of the RFRs for two new contracts which will solicit bidders who will provide 1 IT Telecommunications and Network Services and 2 Cellular Services and Devices.
The positions are hybrid and will require onsite work three days per week.
Currently OSD manages contracts in the following categories some of which have complex technical content:

·         Facilities General and Office FAC OFF

·         Facilities Landscaping and Waste Reduction LND WMR

·         Financial Services FIN

·         Grocery Clothing and Energy GRO CLT ENE

·         Health Medical Lab and Public Safety MED PSE

·         It Equipment and Telecommunications ITE ITT

·         IT Software and Services ITS

·          Professional Services and Sustainable Consultation PRF SFC

·         Trades person and Facility Maintenance Repair and Operations TRD MRO

·         Vehicle Acquisition and Vehicle Fleet Management VEH VFM

·         Project Description and Goals

·         Review RFR CUG and SOW templates. Problem areas include vague or unclear language unclear technical specifications RFR unclear or missing necessary detail SOW

·         Improve consistency of OSD documentation

·         Improve clarity and effectiveness of RFRs and technical specifications

·         Improve the efficiency of the OSD Sourcing department by streamlining the writing and review process

·         Improve bidder response by posting clearer bid documents

·         Ensure accuracy of complex technical content

Performance

·         The writers will be introduced to the 7-step strategic sourcing process and the purpose of the department templates. The writers will work with current documents and templates and solicit feedback from Category Managers regarding desired improvements.
Work with the Strategic Sourcing Team for two new contracts to create the RFRs and SOW ITS84 and ITS85

·         Create new RFR template

·         Create new CUG template

·         Create new SOW template

·         Provide guidelines for using the RFR template for specification writing

·         Create technical specifications that support project execution

·         Gather input from engineers project managers Strategic Sourcing Team members and other stakeholders to ensure technical accuracy

·         Review and revise existing technical documents

·         Ensure compliance with industry standards including procurement standards and regulatory requirements

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale.  Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years.  Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum.  As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information.  BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment.  All applicants applying for positions in the United States must be legally authorized to work in the United States.  The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position.  Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.