JBCPlatform is hiring: Technical Writer in Foster City

Job Title: Technical Writer
Job Location: Foster City, CA
Job Duration: Date Range: Mon Nov 18 2024 - Fri May 23 2025
Pay Rate Range: 37/hr

Job Description:

The technical writing contractor for BaseOps will author and maintain all types of BaseOps technical documentation to support technicians and engineers with maintaining our autonomous vehicle fleet. They will work cross-functionally with engineers and technicians to define, obtain necessary information, and deliver the required service documentation.

Responsibilities:

The technical writer will create and update the technical documentation associated with the following:

• Service remove/replace and vehicle maintenance procedures

• Diagnostics/troubleshooting and wiring harness information

• Software programming and post-repair bring-up

• Fleet upgrade and rework procedures

• Technical service bulletins

• First responder documentation

• Vehicle Owner's Manual

Qualifications:

• 2-5 years experience as a technical writer or 5+ years experience as Automotive Repair or Diagnostic Technician

• Proficiency with Google Suite and MS Office suite

• Experience with topic-based writing concepts

• Markup language experience (HTML, XML, or DITA XML)

• Strong written and oral communication skills, and cross-functional teamwork skills

• Exhibit high attention to detail and safety acumen

• Ability to multi-task and manage workload to achieve project deliverable deadlines

• Self-starter and ability to approach the role with a can-do, team player attitude

Bonus Qualifications:

• Bachelor's degree with focus in Technical Writing or Automotive Technology

• Previous Automotive OEM service manual authoring experience

• Experience with software used; Oxygen XML (DITA), JIRA, Github, Confluence, Adobe Creative Suite, CATIA 3DX