Process Writer Job at Educology Solutions in Washington

ESI is seeking a Process Writer that will help clients deliver better health and human services outcomes using innovative technology and solutions.

Duties & Responsibilities

• Researches, writes, edits, and proofreads process documents or sections of documents such as healthcare manuals, procedures, and specifications to provide clients with operational procedures and policies.
• Interview and collaborate with management, programmers, business analysts, developers, and other personnel. Reads previous documentation and design or company resources to gather and research information for use in more complex documentation.
• Demonstrate an understanding of business gaps within the documentation, specifications, and programming notes.
• Assists in creation of project plan, etc., for completing documentation.
• Assist other department staff as required based upon business needs.

Qualifications

5 or more years’ experience in the following areas:

• Writing experience, background in communications, journalism, technical writing, or related field required.
• General knowledge of medical insurance/healthcare field preferred.
• Experience working with desktop publishing, word processing, PowerPoint, Basic web design, Adobe Frame Maker, Adobe Creative Cloud, HTML, and other image software.
• Experience working with industry writing style such as grammar, sentence form, and structure, and excellent proofreading and editing skills.
• Strong communication skills, personal computer and business solutions software skills.