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Creative Financial Staffing

Creative Financial Staffing | Utility Billing Bookkeeper MI | lansing, mi

Creative Financial Staffing, Lansing, Michigan, United States, 48911


Utility Billing Bookkeeper

Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below. Location:

Okemos, MI Pay Rate:

$40,000 - $50,000 Schedule:

Monday to Friday, 8 AM - 5 PM Work Environment:

In-office everyday

Job Responsibilities:

Cash Receipts for Utility and Tax Bills:

Handle cash/checks, processing up to 200 transactions per day during busy seasons

Manage large sums, with daily totals potentially reaching up to $1 million.

Work alongside a supportive team during high-volume periods.

Customer Service and Front Desk Duties:

Answer phones, respond to emails, and assist residents at the front counter.

Address customer concerns about bills

Engage in heavy customer service duties, including managing approximately 20 calls per day.

Rotate front desk duties with colleagues, and greet and assist residents in-person.

Daily Balancing and Deposits:

Balance cash drawers daily and prepare deposits, with supervision provided.

Qualifications:

Required:

Experience handling large transactions (50/day for AP or AR) and large dollar amounts

At least 1 year of experience in AP/AR or bookkeeping.

Proficient in data entry and strong customer service skills.

Preferred:

Experience with BS&A software.

Degree in a related field.

Previous experience in utility billing, bookkeeping, or working with municipalities/public works.