Developer Community Manager Job at CircleCI in San Francisco

CircleCI is seeking a passionate and driven Community Manager to nurture and grow our community of developers. This role is centered around creating meaningful relationships, providing valuable resources, and fostering a sense of unity and collaboration among developers.

As a Community Manager, you will be the face of CircleCI in various online and offline platforms where developers congregate, providing help and resources, and ultimately creating our own vibrant community. Your focus will be on building and nurturing this community with the objective of aiding developers in their work, by providing forums, information, and assistance.

This role is a part of our Field Marketing and Community team and plays a crucial role in our marketing strategy.
Responsibilities:

• Develop and execute a comprehensive community engagement strategy, both online and offline.
• Represent CircleCI in various developer forums and platforms, providing resources, answering queries, and building relationships.
• Plan, coordinate, and execute community events and meetups to foster engagement and build stronger relationships within the community.
• Identify key community members and leverage their expertise to assist others and foster a collaborative environment.
• Create and manage a content calendar for community engagement, including blog posts, webinars, Q&A sessions, and other relevant content.
• Support the Global Events Manager to identify relevant events, securing internal and external high quality speakers, panelists and workshop facilitators.
• Support the content and social media teams to create, share and amplify community orientated content that aligns with our brand.
• Coordinate with other departments to address community feedback and concerns.

Qualifications:

• Experience in community management, preferably within a tech or developer-focused company.
• Proven experience in measuring and reporting on community health and growth, and taking a data-driven approach to community management.
• Exceptional communication and interpersonal skills, with the ability to build strong relationships.
• Experience planning and executing events, both online and offline.
• Strong understanding of developer communities and the ability to engage with them effectively.
• Proactive problem solver with a strong sense of ownership and a "get things done" attitude.
• Experience with social media management and content creation.
• Proficiency in using community platforms, social media, and CRM software.
• Self-starter with the ability to work independently and as part of a team.
• Passionate about helping and empowering others, particularly within the developer community.

United States Base Pay Range

$108,000-$134,000 USD

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About CircleCI

CircleCI is the world's largest continuous integration/continuous delivery (CI/CD) platform, and the hub where code moves from idea to delivery. As one of the most-used DevOps tools - processing more than 3 million jobs a day - CircleCI has unique access to data on how the most effective engineering teams work, and the tools to help software companies successfully leverage the power of AI into their commercial applications. Companies like Hinge, HuggingFace, and Samsung use us to improve engineering team productivity, release better products, and get to market faster.

Founded in 2011 and headquartered in downtown San Francisco with a global, remote workforce, CircleCI is venture-backed by Base10, Greenspring Associates, Eleven Prime, IVP, Sapphire Ventures, Top Tier Capital Partners, Baseline Ventures, Threshold
Ventures, Scale Venture Partners, Owl Rock Capital, Next Equity Partners, Heavybit, and Harrison Metal Capital.

CircleCI is an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.