University of Georgia
University of Georgia is hiring: Evening Fulfillment Spec III, Main Library in A
University of Georgia, Athens, GA, United States
Posting Details
Posting Details Posting Number S12242P Working Title Evening Fulfillment Spec III, Main Library Department Libraries-Access Services About the University of Georgia Since our founding in 1785, the University of Georgia has operated as Georgia's oldest, most comprehensive, and most diversified institution of higher education (https://www.uga.edu/). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,000 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 40,000 students including over 30,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens. About the College/Unit/Department The UGA Libraries advance the University of Georgia's mission by providing the best possible access to recorded knowledge, actively contributing to the success of students and faculty through teaching and research services provided in physical and virtual environments, exemplifying the University's strategic priority to serve the people of Georgia and beyond, and upholding the University's commitment to diversity and inclusion. A member of the Association of Research Libraries with 75 faculty librarians and archivists, 150 staff and nearly 200 student workers, the UGA Libraries receive more than three million visits per year on average and provide services at nine locations across the Athens campus, among them the Main Library, Miller Learning Center, McBay Science Library, Special Collections Libraries and Music, Art and Education branch libraries. The UGA Libraries offer nationally distinctive special collections related to Georgia's history, politics, and public policy, and preserves one of the foremost media collections in public broadcasting. The UGA Libraries provide IT support for Georgia Library Learning Online (GALILEO), Georgia's statewide virtual library initiative, and is home to the UGA Press and Georgia Review literary journal. Please visit libs.uga.edu for more information College/Unit/Department website libs.uga.edu Posting Type External Retirement Plan TRS Employment Type Employee Benefits Eligibility Benefits Eligible Full/Part time Full Time Work Schedule Additional Schedule Information Generally* Sunday - Thursday 1-10pm, . *Maintaining a flexible schedule and night and weekend work is required. Work hours change during Summer semesters, intersession, and holidays Advertised Salary Minimum offers begin at $39,000 Posting Date 06/13/2024 Open until filled Yes Closing Date Proposed Starting Date 07/15/2024 Special Instructions to Applicants Location of Vacancy Athens Area EEO Policy Statement The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu). USG Core Values Statement The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653. Position Information Classification Title Library Technical Paraprofessional/Professional FLSA Non-Exempt FTE 1.00 Minimum Qualifications Requires technical knowledge in the field acquired through an apprenticeship, a 2-year degree, or professional certificate. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications. Preferred Qualifications Bachelor's degree in related field OR Three years of experience working in a library or similar setting.
One or more years of experience supervising or directing the work of others. Position Summary The Evening Fulfillment Specialist is responsible to the Circulation and Reserves Manager for ensuring effective operation of the public service desk at the Main Library during evening and weekend hours. This role hires, trains, and supervises10+ student assistants who work in the Circulation/Reserves unit. The Specialist III writes and keeps up-to-date training manuals; handles non-routine problems, and provides specialized services that facilitate access to UGA Libraries resources. This work is completed outside of typical business hours during the evenings and weekends, in the absence of the unit supervisors, necessitating good judgment and creative problem solving. Knowledge, Skills, Abilities and/or Competencies
- Demonstrated ability to supervise, including training personnel for the performance of routine duties and to plan and organize the work of others.
- Ability to establish and maintain effective working relationships.
- Proven ability to deal tactfully and courteously with library patrons.
- Effective oral and written communication skills;.
- Ability to perform clerical tasks accurately with close attention to detail.
- Ability to handle cash receipts, checks and credit cards.
- Ability to organize and prioritize work activities.
- Knowledge of modern office practices, procedures and equipment.
- Knowledge of word processing and web publishing software (i.e., Microsoft Word and Adobe Acrobat, etc.).
- Typical for office environment.
- Coordinates all activities at the Circulation desk during the library's evening and weekend hours and in the absence of the unit supervisors by providing direct supervision to all students and staff working at the Circulation desk and by handling all non-routine problems.
- Determines student work priorities and makes daily assignments based on the specific needs of the Access Services Department by conferring with unit supervisors and by assessing the immediate needs of the department.
- Develops and maintains a competent and productive staff of 10+ student assistants by managing their hiring, training, scheduling, supervising, evaluating, counseling, coaching, and terminating as needed.
- Prepares student payroll records by updating, verifying, and approving student timesheets.
- Provides assistance with specialized services, including collecting payments for fines and fees, issuing various types of borrowers' cards, and placing and lifting holds on both library and university accounts.
- Provides correct and courteous interpretations of and solutions to patron problems concerning policies, procedures and routines relating to the Circulation desk.
- Instructs UGA patrons in the use of GIL Express and communicates with other USG libraries concerning problems that arise with GIL Express.
- Manages the Main Library's study carrels by monitoring and maintaining the inventory of keys and patron assignments, preparing routine correspondence, and conducting regular carrel inspections and reporting any issues to the Assistant Department Head.
- Assists the Circulation and Reserves Coordinator in the fulfillment of scan on demand requests for materials from the Main Library by receiving, processing, and delivering print materials and the digitization and electronic delivery of requested items to library users.
- Assists with the management of course reserves by processing and maintaining reserve lists as needed.
- Recommends changes in current services or the addition of new services by evaluating departmental operations and services to library patrons.
- Participates in library-wide communication by reading, responding to, and initiating information transmitted via GRAPEVINE (the Libraries' listserv) and other communication tools, and appropriate library-wide or departmental meetings and asking questions, seeking clarification, or initiating discussion on library issues.
- Maintains flexibility and awareness of changes and needs in the Access Services Department and organization by assuming similar duties and responsibilities as assigned.