Technical Writer Job at Colusa Indian Community Council in Colusa

Responsible for creating, editing, and managing comprehensive documentation that serves as an essential resource throughout project development and implementation lifecycles, including but not limited to: client project proposals, Request for Proposal (RFP) responses, operations and maintenance manuals, and technical training material. May also assist with developing a variety of documents including process and policy documentation, creating templates for internal company use, forms for customer use, release notes, online help, and similar documents. This role requires a strong understanding of technical concepts, ability to analyze and organize information into clear, user-friendly documentation, excellent writing skills, and the ability to work collaboratively with cross-functional teams.

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Write, edit, and format proposal documents, including executive summaries, technical sections, and supporting materials.
• Thoroughly review and analyze RFPs to understand client requirements and ensure compliance.
• Create and maintain requirements matrices to track and ensure all RFP requirements are addressed in the proposal.
• Develop detailed technical documents, including standard operating procedures (SOPs), operations and maintenance manuals, and troubleshooting guides.
• Write, edit, and format training manuals, guides, and e-learning content.
• Analyze and document processes, develop forms and templates.
• Conduct thorough research to gather relevant information and data to support documentation development.
• Work closely with subject matter experts, project managers, and other stakeholders to gather input and ensure accuracy and completeness of documentation.
• Ensure that all documentation meets client requirements, industry standards, and company guidelines.
• Review and revise documentation for clarity, accuracy, grammar, and consistency.
• Collaborate with graphic designers to incorporate visuals, charts, and diagrams that enhance documentation impact.
• Manage documentation library with timeliness and accuracy, maintaining effective organization and version control.
• Stay updated on industry trends and best practices in technical writing and incorporate them into the development process.
• May perform other duties commensurate with the functions and level of the position.

MINIMUM QUALIFICATIONS:

Education:                  Bachelor’s Degree in English, Technical Communications, or a related field.

Experience:                Proven experience as a Technical Writer or in a similar role.

Other Requirements: 

• Strong understanding of technical concepts and the ability to convey them clearly.
• Proficiency in Microsoft 365 Office suite and Adobe Acrobat Pro required, expert level preferred in Microsoft Word. Proficiency in additional documentation and e-learning tools a plus.
• Exceptional written and verbal communication skills with a keen attention to detail.
• Ability to work independently and manage multiple projects under tight deadlines.