CornerStone Technology Talent Services is hiring: Technical Writer in Dallas

Technical Writer - Business Process & Workflow Documentation

Location: Dallas, TX (Hybrid Work Set-up)

Type: Full Time

CornerStone Technology Talent Services (TTS) is a leader in connecting exceptional talent with transformative opportunities. We are seeking a detail-oriented and experienced Technical Writer to join our team. This role is ideal for a professional with a passion for documenting complex business processes, workflows, and operational procedures in a clear, concise, and actionable manner. If you have a process-driven mindset and excel at translating intricate workflows into structured documentation, we want to hear from you!

Key Responsibilities:

• Analyze and document business processes, workflows, and operational guidelines for departments such as HR, Legal, Administration, Scheduling, and 401K.
• Develop comprehensive procedures, interdepartmental collaboration protocols, and governance frameworks.
• Create technical diagrams, workflows, and data flow charts using MS Visio to represent business processes and governance structures visually.
• Utilize advanced MS Word features, including styles, indexes, cross-references, and structured formatting, to craft polished, consistent, and professional documents.
• Act as a liaison between business units and other teams, gathering insights through interviews and collaborative discussions.
• Translate operational information into well-organized, structured documentation.
• Analyze and break down complex workflows into logical, easy-to-follow documentation.
• Provide clarity on departmental functions and interdependencies, with a focus on execution and management processes.

Qualifications and Skills:

• Portfolio of Work: Demonstrated ability to produce operations guides or similar documentation showcasing your ability to write for business processes.
• Technical Proficiency: Advanced expertise in MS Word and MS Visio.
• Writing Skills: Exceptional clarity, conciseness, and organization in documenting technical and operational information.
• Background in documenting processes within industries like finance (401K operations), HR, legal, or administration.
• Experience working in environments requiring interdepartmental collaboration and governance documentation.
• Collaborative Mindset: Ability to work effectively with diverse stakeholders, gathering and organizing complex information without adding stress to the process.
• Calm Under Pressure: A composed and professional demeanor to ensure smooth interactions and timely delivery.
• Attention to Detail: Strong organizational skills and meticulous attention to detail in documentation.

How to Apply:

Please submit your resume along with 2-3 samples of operational guides or documentation that demonstrate your ability to write for business processes. Applications without samples will not be considered.