Levi Strauss & Co.
Director, Global Retail Learning, Operations and Communications
Levi Strauss & Co., San Francisco, CA, United States
JOB DESCRIPTION
Calling all originals: At Levi Strauss & Co., you can be yourself - and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit - and your future.
We're looking for a Director, Global Retail Learning, Operations and Communications to help reimagine the end-to-end employee experience for our retail teams through learning, development and communication. You will lead our Global Retail Learning, Operations and Communications team, to develop a comprehensive communication and learning strategy that encompasses all aspects of our business. You will provide support to global retail fleet of more than 10,000 employees. You will help create a culture where employees feel informed, recognized, engaged and supported in their development. You will have a high level of visibility and involved regular interaction with senior leadership.
About the Job
The expected starting salary range for this role is $142,100 - $215,200 per year We may ultimately pay more or less than the posted range based on the location of the role. The amount a particular employee will earn within the salary range will be based on factors such as relevant education, qualifications, performance and business needs.
Levi Strauss & Co. (LS&Co.) offers a total rewards package that includes competitive pay, incentive plans, 401(k) matching, product discounts, and a wide array of benefits designed to help you and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. Available benefits and incentive compensation vary depending upon the specifics of the role; details relating to a specific role will be made available upon request.
LS&Co. is an affirmative action and equal employment opportunity employer. We welcome and value people from diverse cultures, backgrounds, and experiences in order to make LS&Co. a collective success.
#LI-OnSite
EOE M/F/Disability/Vets
LOCATION
San Francisco, CA, USA
FULL TIME/PART TIME
Full timeCurrent LS&Co Employees, apply via your Workday account.
Calling all originals: At Levi Strauss & Co., you can be yourself - and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit - and your future.
We're looking for a Director, Global Retail Learning, Operations and Communications to help reimagine the end-to-end employee experience for our retail teams through learning, development and communication. You will lead our Global Retail Learning, Operations and Communications team, to develop a comprehensive communication and learning strategy that encompasses all aspects of our business. You will provide support to global retail fleet of more than 10,000 employees. You will help create a culture where employees feel informed, recognized, engaged and supported in their development. You will have a high level of visibility and involved regular interaction with senior leadership.
About the Job
- You will manage a team of six direct reports and you will report to the Vice President, Retail Center of Excellence.
- Lead strategy and content development for all retail stores, including consumer experience, operations, compliance, recognition, engagement, and task management.
- Develop a comprehensive retail incentive strategies that engages our retail teams and supports goals.
- Partner with group training teams, well as our retail leaders to agree on training needs, roadmap and execution plans.
- Build a comprehensive learning & development strategy and content library for all levels of our retail organization (from Stylist to District Manager), including onboarding, service, operational & product training and skill development to help our teams grow in their careers with LS&Co.
- Use testing, data, insights and feedback to enhance training programs.
- Develop and deliver training content for e-learning, instructor lead courses, virtual webinars and train-the-trainer sessions.
- Oversee communication and learning management systems and partner with COE and IT teams on enhancements, bug fixes or platform changes that benefit.
- Guide change management in communication and training processes
- 8+ years of experience in learning & development and communications. Retail or hospitality experience.
- Visionary who can create training and communication plans for future needs and opportunities
- Project management and change management skills
- Customer service skills with the desire to satisfy our internal and external customers
- Experience prioritizing and working under time constraints
The expected starting salary range for this role is $142,100 - $215,200 per year We may ultimately pay more or less than the posted range based on the location of the role. The amount a particular employee will earn within the salary range will be based on factors such as relevant education, qualifications, performance and business needs.
Levi Strauss & Co. (LS&Co.) offers a total rewards package that includes competitive pay, incentive plans, 401(k) matching, product discounts, and a wide array of benefits designed to help you and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. Available benefits and incentive compensation vary depending upon the specifics of the role; details relating to a specific role will be made available upon request.
LS&Co. is an affirmative action and equal employment opportunity employer. We welcome and value people from diverse cultures, backgrounds, and experiences in order to make LS&Co. a collective success.
#LI-OnSite
EOE M/F/Disability/Vets
LOCATION
San Francisco, CA, USA
FULL TIME/PART TIME
Full timeCurrent LS&Co Employees, apply via your Workday account.