Director of Product Marketing & Operations

Role Summary:

This strategic role focuses on understanding and marketing the Product and Technology (P&T) offering, partnering with executive leadership to establish and communicate P&T’s value proposition. The role involves creating a clear narrative for P&T’s strategy and progress, which will be reflected in executive content such as Board papers and presentations. Ultimately, the individual will define and amplify the P&T value story to internal and external stakeholders, collaborating with various teams across IHG and P&T.

Your Day to Day:

• Develop and articulate P&T’s value proposition through engaging storytelling that aligns with our strategic vision, ensuring a consistent tone and voice across all communications.

• Serve as the voice of the customer, representing the perspectives of owners, guests, and colleagues throughout the product lifecycle, while maintaining an ongoing narrative that resonates with these groups.

• Collaborate closely with Product leaders and senior leadership teams to understand and communicate overall product strategies, plans, and accomplishments effectively.

• Create impactful presentations, clear messaging, and engaging campaigns that bring strategies and action plans to life, ensuring alignment and visibility across the organization.

• Prepare comprehensive reports and papers for senior executives (C-suite, Board) to communicate P&T’s strategy and progress, driving alignment and support for our initiatives.

What We Need From You:

• Leverage strong product management experience to navigate and thrive in a complex, multi-stakeholder environment, ensuring alignment and collaboration across diverse teams.

• Organize, plan, and execute large-scale initiatives from conception to implementation, effectively managing multiple stakeholder inputs and expectations throughout the process.

• Utilize knowledge of global business dynamics and regional variations to inform product and technology strategies within a diverse organization.

• Translate product and technology initiatives into a cohesive organizational messaging strategy, ensuring clarity and alignment across all levels of the company.

• Communicate effectively, both verbally and in writing, to present organizational strategies and updates to a broad, executive-heavy audience, while demonstrating a solid understanding of data privacy laws.

Location: Atlanta, GA (Hybrid – 3 days a week in office)

The salary range for this role is $140,000 to $175,000. This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.

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At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Important information :

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

• If you require reasonable accommodation during the application process, please click here .

• IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.