Senior Manager - Communications

At Chime, we're passionate about creating products that help people Unlock Financial ProgressTM. We're a financial technology company, not a bank*, founded on the idea that basic banking should be helpful, transparent, and fair.

At Chime Enterprise, we extend this mission to the workplace. We partner with forward-thinking employers across the U.S. to provide them with proven solutions to drive engagement, productivity, and organizational success within their teams. Our enterprise suite of products helps employers support their employees at any point in their financial journeys, creating a more financially healthy and engaged workforce, empowering them to own the long-term value of their work and achieve their financial goals.

We are a dynamic team of innovators driven by our mission. Joining Chime Enterprise means being part of a fast-moving startup culture within the larger organization at Chime, offering room for bold experimentation, big decisions, and exciting growth opportunities. We're revolutionizing the future of work and unlocking potential for both employers and employees alike-want to join us?
About the role

We're hiring for a Senior Manager, Communications on our Chime Enterprise team. As our communications lead, you'll help us spread the word about how we're changing workplace financial well-being, while ensuring our internal teams stay aligned and informed. You'll have the chance to build and own the communications strategy, manage media relations, and shape the voice of Chime Enterprise as we grow.
In this role, you'll get to

• Develop and execute external communications strategies that build awareness of Chime Enterprise and our products.
• Help identify and staff Chime Enterprise leadership for public-facing opportunities, aligning on briefs for panels, media interviews, etc.
• Collaborate with the creative team on leadership pieces, press releases and blog posts.
• Build a longitudinal strategy that narrates Chime Enterprise goals, showing measurable impact and ambitions towards being member and partner obsessed.
• Own media relations-work with our PR agency, manage press inquiries, and build relationships with key media outlets.
• Build deeply trusted relationships with colleagues across the Chime Communications team
• Collaborate with our leadership team to craft internal communications that keep everyone in the loop and inspired by our mission and communications direction.
• Manage crisis communications when necessary, ensuring our voice is consistent and clear.
• Manage analyst & influencer marketing programs that support our go-to-market strategy.
• Be performance-obsessed, leading campaign recaps, and quantifying impact of all PR spend.
• Collaborate with the broader Chime Communications team to ensure consistency and alignment across initiatives.

To Thrive in This Role, You'll Need

• 7-10 years of experience in communications, with a focus on B2B or corporate environments.
• Strong experience managing media relations, securing coverage, and building relationships with press.
• Proven success in developing and executing internal communications strategies within a larger organization.
• Excellent writing and editing skills with the ability to engage diverse internal and external audiences.
• A talent for juggling multiple priorities and leading projects in a fast-paced, high-growth environment.
• The ability to partner with senior leadership and cross-functional teams to ensure messaging consistency across the organization.
• Experience with internal communications tools and platforms to keep teams engaged and informed.
• A proactive approach to crisis communication and problem-solving.

The base salary offered for this role and level of experience will begin at $104,000 and up to $130,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
A little about Chime

At Chime, we believe that everyone can achieve financial progress. We're passionate about developing solutions and services to empower people to succeed. Every day, we start with empathy for our members and stay motivated by our desire to support them in ways that make a meaningful difference.

We created Chime-a financial technology company, not a bank*-- founded on the premise that basic banking services should be helpful, transparent, and fair. Chime helps unlock the access and ability our members need to overcome the systemic barriers that block them from moving forward. By providing members with access to liquidity, rewards, and credit building, our easy-to-use tools and intuitive platforms give members the ability to have more control over their money and to take action toward achieving their financial ambitions.

So far, we're well-loved by our members and proud to have helped millions of people unlock financial progress, whether they started a savings account, bought their first car or home, opened a business, or went to college. Every day, we're inspired by our members' dreams and successes, big and small.

We're uniting everyday people to unlock their financial progress-will you join us?

*Chime partners with The Bancorp Bank and Stride Bank, N.A., Members FDIC, that power the bank accounts used by Chime Members.
What we offer

• Competitive salary based on experience
• 401k match plus great medical, dental, vision, life, and disability benefits
• Generous vacation policy and company-wide Take Care of Yourself Days
• 1% of your time off to support local community organizations of your choice
• Mental health support with therapy and coaching through Modern Health
• 16 weeks of paid parental leave for all parents and an additional 6-8 weeks for birthing parents
• Access to Maven, a family planning tool, with up to $10k in reimbursement for egg freezing, fertility treatments, adoption, and more.
• ♥ A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, Cook County Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation, please let us know.

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

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