Creative Financial Staffing is hiring: Creative Financial Staffing | Help Desk T

Applying for this role is straight forward Scroll down and click on Apply to be considered for this position. IT Helpdesk Technician - Tier 1 - On-site - Washington, D.C. This role is on-site, and only local candidates will be considered Expected Salary Range : $50,000 - $60,000+ (depends on experience) Why take an IT Helpdesk Technician role with this company? Hands-on role in a dynamic and supportive educational environment Opportunities for professional growth and development Collaborative team culture focused on innovation and continuous improvement Exposure to cutting-edge technologies and a diverse range of tech challenges What will the IT Helpdesk Technician do? Provide Tier 1+ technical support to faculty, staff, students, and parents across multiple campuses Respond to user requests promptly, managing accounts and performing technology tasks as needed Deploy and manage devices including iOS, Chromebooks, and PCs using tools like Securly and Acronis Snap Deploy Support various platforms including iOS/Windows 11, MS Office 365, Google Workspace, projectors, interactive displays, and printers Participate in meetings and contribute to departmental initiatives and growth What the company needs in an IT Helpdesk Technician 2+ years of relevant, hands-on technical support experience Bachelor's degree in a technical discipline preferred Familiarity with general networking concepts (IP, DNS) and A/V platforms Experience supporting technology in a K-12 or similar environment preferred Strong customer service skills and the ability to connect with end-users of all skill levels Proficiency with Google Workspace, MS Office, and Microsoft 365 Commitment to project completion and professional growth in tech trends #CFSNOV2024 #INNOV2024 #CBNOV2024 #ZRCFSTECH #LI-MH3