Senior Manager, U.S. Region Communications
Scotiabank, New York, NY, United States
Senior Manager, U.S. Region Communications Requisition ID: 211758 Salary Range: 117,400.00 - 224,700.00 Please note that the Salary Range shown is a guideline only. Salary offered may vary based on factors, including, but not limited to, the successful candidate’s relevant knowledge, skills, and experience. Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Global Banking and Markets Global Banking and Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business with a growing platform in the US and Latin America, operating globally for over 100 years. Scotiabank’s strong U.S. presence provides our clients an important bridge to this key global market for trade and investment flows across the Americas and the world. Global Banking & Markets provides a full range of investment banking, credit and risk management products and services relevant to the financing and strategic development needs of our clients. Our products include debt and equity financing, mergers & acquisitions, corporate banking, institutional equity sales, trading and research, fixed income products, derivatives, energy, foreign exchange and precious & metals. We also cross-sell the full range of wholesale products and services offered by the Scotiabank Group. Be part of an innovative, Global Capital Markets and Investment Banking business with a unique geographic footprint that puts capital to work for our clients across industries! We work together to drive ambition for every future! Overview As a member of the Global Banking and Markets (GBM) Communications team, the Senior Manager, U.S. Region Communications, will play a leading role in internal and external communications for the business lines and support functions across Scotiabank’s U.S. Region. The incumbent will conceptualize, develop, implement, and measure the success of internal and external communications while ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures. The ideal candidate will be an outstanding writer and strong project manager, with experience writing in different voices for a range of audiences. The incumbent will also bring experience of working with the media and supporting issues management. The main portfolios for this role include U.S. executive communications for our Multinational business, support for our U.S. Co-Heads, U.S. Global Transaction Banking leadership, media strategy, issue management, supporting speaking opportunities and conferences as identified, and developing communications strategies for creating targeted internal and external opportunities. What You’ll Do Manages end-to-end process (including conceptualizing and creating the communications strategy, development and delivery of communications, and measuring success) of external communications on behalf of assigned portfolios while ensuring alignment with Global Communications and all-Bank plans and priorities. Assists in the development and execution of internal and external communication strategies and tactics, including positioning and key message development, stakeholder analysis, and coordination with other communications partners to advance strategic priorities and drive stakeholder engagement. Supports senior management and business partners by interpreting complex messages and creating targeted communications for various layers of the organization. Leads media relations, developing and executing proactive media strategies driving compelling stories, trains spokespeople, conducts media monitoring and analysis, and manages reactive media process. Spearheads issues management providing strategic communications advice and support for any issues that may have a reputational risk to the business and/or the Bank, spanning from client escalations to internal remediation projects. Monitors current issues and events to produce relevant and timely thought leadership and commentary. Supports broader Global Banking and Markets-wide communications initiatives, such as planning documents, trackers, regular newsletters, and award strategies. Supports a high-performance environment by fostering an inclusive work environment and communicating vison/values/business strategy. Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/AF/sanctions and conduct risk. What You’ll Bring Qualifications: College diploma or degree in communications, journalism, or equivalent experience. Minimum of ten (10) years working experience in a corporate communications or related industry communications experience in a complex, dynamic, knowledge-based environment. Understanding of the financial industry is an asset Fluency in Spanish is an asset. Skill and Experience: Exceptional written communication skills with a demonstrated ability to create and deliver strategic communications plans that drive engagement across a large employee base and amongst a range of stakeholders. Demonstrated media relations and issues management experience, with a knowledge of the U.S. financial media landscape. Experience in seeking, creating, and championing creative communication solutions. Excellent oral and written English communication skills. Excellent project management skills with a high-level of accountability for the quality and timely completion of projects. Knowledge and experience communicating via different channels, including print, web, visual media, SharePoint and emerging communication platforms; social media experience an asset – with demonstrated experience in leveraging the latest communication vehicles to effectively communicate to employees. Comfort working in a fast-paced and deadline-driven environment, with an ability to remain calm under pressure. Strong organizational and project management skills, with meticulous attention to detail. Ability to balance multiple priorities and work independently. A high degree of comfort in briefing, supporting, and engaging with senior decision-makers or C-suite executives. Proven ability to build and maintain meaningful relationships with colleagues across a range of functions. An ability to solve problems and work in a matrixed environment. Demonstrated flexibility and willingness to take on tasks outside of core responsibilities. A commitment to curiosity, and professional and personal growth. Strong planning, time management and organizational skills; ability to multi-task across many projects simultaneously and ability to meet tight deadlines. Ability to work independently with minimal direction, but with regular reporting and updates. Discrete ability to recognize and appropriately handle sensitive and confidential information. Interested? If your experience is closely related but doesn’t align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank! At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work to grow and diversify talent and engage employees in a performance-oriented culture. What's in it for you? Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs. Location(s): United States : New York : New York City Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, pleaseclick here (https://www.scotiabank.com/careers/en/careers/technical-support-for-applicants.html) . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.