Idogav Demo Account
Senior UX Designer Job at Idogav Demo Account in Boston
Idogav Demo Account, Boston, MA, United States
Qualifications Must have knowledge and background in Devops
Ability to see the big picture and proven track record of writing concepts and tasks from scratch
Strong initiative and ability to work independently with limited direction
Proven technical writing experience including experience writing for a developer audience
Experience documenting APIs using Markdown, CSS, JavaScript, Jekyll, Contentful or related technologies
Ability to go and find out not only how something works, but also when and why to use a particular configuration/setting
Experience with source control tools (Git or Perforce) and bug tracking/collaboration tools (GitHub/Jira/Confluence)
BA/BS or equivalent experience required
Responsibilities Preparing instruction manuals, journal articles, and other supporting documents to communicate complex and technical information more easily
Work with technical staff to make our integrations easier to use and thus need fewer instructions
Organize and write supporting documents for integrations and API
Use photographs, drawings, diagrams, animation, and charts that increase users’ understanding
Assist with standardizing content across platforms
Create informational notifications, operating instructions, how-to manuals, assembly instructions, and “frequently asked questions” artifacts to help technical support staff, consumers, and other users within the department
Manage the docs like code
Work with computer hardware engineers, scientists, computer support specialists, and software developers to manage the flow of information among project workgroups during development and testing
Analyze customers interaction with our docs using Google Analytics and/or Hotjar to improve our integrations and documentation
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