Totta Hardwoods
Administrative Sales and Marketing Assistant
Totta Hardwoods, Kansas City, Missouri, United States, 64130
Summary:
We seek a highly organized and proactive Administrative Sales & Marketing Assistant to support our sales and marketing teams. The ideal candidate will provide administrative support, coordinate marketing activities, assist with sales processes, and ensure the department's smooth operation of day-to-day functions.
This role requires a detail-oriented, tech-savvy, and customer-focused individual eager to contribute to the company's growth and success by ensuring that all administrative tasks related to sales and marketing are handled efficiently.
Duties and Responsibilities:
Sales Support: Follow-up inbound sales lead, and scheduling customer consultation. Manage the customer database, ensuring all client information is accurate and up to date. Track sales leads and provide regular reports on sales performance and pipeline. Manages calendars and schedules appointments as directed.
Marketing Support: Assist in the development and execution of marketing campaigns, including digital and print materials. Help manage social media accounts and monitor engagement metrics. Update and maintain content on the company website and internal systems. Support email marketing efforts by creating or editing email templates and coordinating distribution.
Administrative Duties: Schedule and coordinate meetings, and events for the sales and marketing teams. Handle incoming inquiries (via email, phone, etc.) and direct them to the appropriate team member. Manage inventory of marketing materials and promotional products.
Skills & Qualifications:
Education: High school diploma or equivalent. Bachelor's degree in Marketing, Business, Communications, or a related field (or equivalent experience) is preferred.
Experience: 1-2 years of experience in administrative support, sales, or marketing.
Technical Skills: Proficiency in Google Workspace (Docs, Sheets, Slides, Gmail). Experience with CRM software and marketing automation tools (ActiveCampaign, Google Analytics, etc.) is a plus. Familiarity with social media platforms and digital marketing practices. Knowledge of design software (Adobe Suites, Sketch, Canva) is a plus Knowledge of the flooring industry, products, and installation techniques will help but is not required.
Key Competencies: Excellent customer service skills, focusing on building positive relationships with clients. Strong organizational and time management skills with the ability to prioritize multiple tasks. Excellent written and verbal communication skills. Attention to detail and a high level of accuracy in work. Ability to work effectively both independently and as part of a team. Proactive and self-motivated, with a strong customer service orientation.
*Must have a valid driver's license and reliable transportation.
Working Conditions: Hybrid-based position. (80% remote / 20% in office) Occasional travel may be required for events or meetings.
Benefits: Competitive salary. Comprehensive health, dental, and retirement plans. Paid time off Professional development opportunities and training programs. Dynamic and inclusive work environment fostering creativity and innovation.
Our Company:
Totta Hardwoods helps quality-minded homeowners create spaces they can be proud of with beautiful and enduring hardwood floors created by courteous craftsmen.
We are focused on quality CRAFTSMANSHIP and CARE for our customers, co-workers, and community. We are passionate about developing people who enrich their community and helping people create spaces where they can connect. We are fun, friendly, and family-oriented.
Core Values: Ownership Mindset Confident Humility Uncompromised Craftsmanship Genuine Care Holistic Health
*This description outlines the general responsibilities and requirements for the Administrative Sales and Marketing Assistant position. It is not intended to be an exhaustive list of all duties or qualifications. The employee understands the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or responsibilities without notice.
We seek a highly organized and proactive Administrative Sales & Marketing Assistant to support our sales and marketing teams. The ideal candidate will provide administrative support, coordinate marketing activities, assist with sales processes, and ensure the department's smooth operation of day-to-day functions.
This role requires a detail-oriented, tech-savvy, and customer-focused individual eager to contribute to the company's growth and success by ensuring that all administrative tasks related to sales and marketing are handled efficiently.
Duties and Responsibilities:
Sales Support: Follow-up inbound sales lead, and scheduling customer consultation. Manage the customer database, ensuring all client information is accurate and up to date. Track sales leads and provide regular reports on sales performance and pipeline. Manages calendars and schedules appointments as directed.
Marketing Support: Assist in the development and execution of marketing campaigns, including digital and print materials. Help manage social media accounts and monitor engagement metrics. Update and maintain content on the company website and internal systems. Support email marketing efforts by creating or editing email templates and coordinating distribution.
Administrative Duties: Schedule and coordinate meetings, and events for the sales and marketing teams. Handle incoming inquiries (via email, phone, etc.) and direct them to the appropriate team member. Manage inventory of marketing materials and promotional products.
Skills & Qualifications:
Education: High school diploma or equivalent. Bachelor's degree in Marketing, Business, Communications, or a related field (or equivalent experience) is preferred.
Experience: 1-2 years of experience in administrative support, sales, or marketing.
Technical Skills: Proficiency in Google Workspace (Docs, Sheets, Slides, Gmail). Experience with CRM software and marketing automation tools (ActiveCampaign, Google Analytics, etc.) is a plus. Familiarity with social media platforms and digital marketing practices. Knowledge of design software (Adobe Suites, Sketch, Canva) is a plus Knowledge of the flooring industry, products, and installation techniques will help but is not required.
Key Competencies: Excellent customer service skills, focusing on building positive relationships with clients. Strong organizational and time management skills with the ability to prioritize multiple tasks. Excellent written and verbal communication skills. Attention to detail and a high level of accuracy in work. Ability to work effectively both independently and as part of a team. Proactive and self-motivated, with a strong customer service orientation.
*Must have a valid driver's license and reliable transportation.
Working Conditions: Hybrid-based position. (80% remote / 20% in office) Occasional travel may be required for events or meetings.
Benefits: Competitive salary. Comprehensive health, dental, and retirement plans. Paid time off Professional development opportunities and training programs. Dynamic and inclusive work environment fostering creativity and innovation.
Our Company:
Totta Hardwoods helps quality-minded homeowners create spaces they can be proud of with beautiful and enduring hardwood floors created by courteous craftsmen.
We are focused on quality CRAFTSMANSHIP and CARE for our customers, co-workers, and community. We are passionate about developing people who enrich their community and helping people create spaces where they can connect. We are fun, friendly, and family-oriented.
Core Values: Ownership Mindset Confident Humility Uncompromised Craftsmanship Genuine Care Holistic Health
*This description outlines the general responsibilities and requirements for the Administrative Sales and Marketing Assistant position. It is not intended to be an exhaustive list of all duties or qualifications. The employee understands the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or responsibilities without notice.