Access Services Library Assistant Job at Louisiana State University in Baton Rou

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Job Posting Title:

Access Services Library Assistant

Position Type:

Other Academic

Department:

LSUAM Lib - PS - AS - Circulation (Elissa Stuchlik Plank (00004454))

Work Location:

0241 LSU Library

Pay Grade:

Professional Hourly

Job Description:

This position provides support for the services necessary to keep the Access Services department running smoothly, such as stacks maintenance, the monitoring of the online chat service, and the opening and closing of the library on Saturdays.

Work schedule while classes are in session is 11:30 a.m. - 8:00 p.m. Tuesday through Friday and 9:30 a.m.-5:15 p.m. on Saturdays. Flexibility to work varied shifts is required during final exams and intersession periods.

A desirable candidate will have the ability to work with limited direct supervision and adapt easily to a frequently changing information environment; be able to provide excellent customer service in a busy environment to a diverse and broad group of internal customers with varying backgrounds, needs, and identities; be able to communicate successfully and inclusively, both in writing and verbally, with a diverse audience; and will be able to manage multiple tasks and assign work.

Job Responsibilities:

45% Oversees the maintenance of all stacks under Circulation Services care except those in reserves. Searches for lost and missing books. Supervises and assists in the physical re-arrangement of the stacks to accommodate new acquisitions. Monitors the quality of the work of students assigned tasks related to everyday stacks maintenance, such as book pick-ups, carrel sweeps, pulling damaged books etc. and reports performance problems to the student coordinator. Responsible for updating physical signage and online wayfinding systems, including the StackMap spreadsheets provided by the vendor. Serves as liaison to StackMap vendor representative to troubleshoot problems with the software.

30% Opens and closes the building on Saturdays, performing security checks while the building is open. Staffs the Access Services Desk on Saturdays and at other times as necessary to insure coverage.

20% Monitors chat service and responds to patron inquires in real-time late afternoons and on Saturdays.

5% Performs other duties as assigned.

Minimum Qualifications:

Bachelor's Degree.

One year library or relevant work experience.

Library experience should include shelving work. Other relevant experience should include working with the public.

Preferred Qualifications:

Two or more years of relevant work experience

Additional Job Description:

Special Instructions:

Be sure to attach a cover letter with your resume/C.V. Provide three professional references including name, title, phone number and e-mail address. A copy of your transcript(s) may be attached to your application if available, however original transcripts are required prior to hire.

For questions or concerns regarding the status of your application or salary ranges, please contact Elissa Plank at esp1061@lsu.edu

Posting Date:

October 10, 2024

Closing Date (Open Until Filled if No Date Specified):

Additional Position Information:

Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University's partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

Essential Position (Y/N):

LSU is an Equal Opportunity Employer and SAME Agency:

LSU is designated as a State As a Model Employer (SAME) agency and provides assistance to persons needing accommodations or with the accessibility of materials. For those seeking such accommodations or assistance related to this search, we encourage you to contact the Office of Human Resource Management (hr@lsu.edu).

HCM Contact Information:

For questions or concerns related to updating your application with attachments (e.g., resumes, RS:17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at 225-578-8200 or email HR@lsu.edu. For questions or concerns regarding the status of your application or salary ranges, please contact the department using the information provided in the Special Instructions section of this job posting.